Leaking at the base. Is the round base of the part solid at the bottom, or does it have a break between one of the upright arms to allow for install? Mine separates at the base and I can't tell if it is cracked, or supposed to be that way. I'm going to replace the O rings for sure, but would order this if needed.
Hi Robert, Thank you for your question. The RP21463 spout retainer is not solid all the way around the base. The split allows the spout retainer to be opened wide enough for installation or removal. Replacing the o-rings should solve your issue.
Date published: 2016-05-07
Classic 2 handle waterfall kitchen faucet (2176-LHP-H24-A24 (chrome)
The spout assembly lifts upward and off the base when I turn on the water. I have removed the aerator and also tried replacing the #2 o rings and neither one of these actions resolved the problem. On close inspection, the inside of the spout retainer ( part # RP 21463) has # 2 raised rectangular shoulders that align with the spout bonnet ( part# RP21825A). These #2 "shoulders" appear to be worn and I guess that these raised areas are intended to hold the spout in place when turning on the water? Please advise as to your opinion as to what to do to fix the problem. Thanks,
Hi David, Thank you for your question. You are correct that the spout retainer helps hold the spout into place on your model 2176-LHP-H24-A24 faucet. Replacing the worn RP21463 should help solve the issue, although there is usually some movement on the hi arc spout when the water is turned on.
Date published: 2014-02-04
How do I remove the spout from the retainer ?
Thank you for your inquiry! The RP21463 spout retainer is not solid all the way around the base. It has a split that allows the spout retainer to be opened wide enough for installation or removal. To remove the retainer, slowly pry apart the bottom of the retainer to release it from the spout.
Date published: 2018-12-17
Will this part fit on the Victorian collection kitchen faucet Model 155-WF & 156-wf series.
Thank you for your question, Doug. Unfortunately, this will not work with the model 155-WF or 156-WF. Those models use a different size retainer that is included with the part number RP37022.
Best regards, Jon
Date published: 2019-03-15
Kitchen faucet leak
Model 172 leaks around the base only when the cold water is turned on Could it be the retainer RP21463 or the o-rings
Hi Jim, Thank you for your question. The RP21463 spout retainer should not be an issue with regard to the leak. The RP22934 o-rings would be the part that you will want to replace.
Date published: 2014-10-28