The handle that connects to the base piece (the lower part that contains the set screw) is very loose on the hot water side. The set screw doesn't adjust the tightness of these two pieces. How can this be fixed?
Hi Paulie, We are sorry that you are experiencing a problem with your RP47831 handles. You will need to remove the handle using a 3/32" allen wrench. Up inside at the top of the handle assembly is another larger set screw that holds the lever to the handle base. Tightening this screw with a 5/32" allen wrench should solve your issue.
Date published: 2016-09-10