Wand magnet appears to be rusting and bubbling plastic
We purchased our house and it had the Delta faucet in the kitchen in May 2013. The previous owner had done a renovations the year previous to that in 2012 and I believe the tap dates from then (I don't have any proof of purchase).
The magnet at the top of the wand appears to be rusting causing the plastic to bubble and the wand to no longer to sit flush with the body of the tap.
The body of the tap appears to be in perfect condition and the tap functions wonderfully other than the problem with the wand.
Is this something that you would be able to replace on warranty?
Hi Joel, Thank you for your question. Replacing the wand should solve the problem. Make sure that the magnet in the spout is also in good shape. Unfortunately you are not covered by the warranty as you are not the original purchaser of the faucet. You would have to purchase the repair part.
Date published: 2017-11-19
Are the parts inside included?
Does this part include the aerator, wrench, and wand retainer? Or do I need to buy those parts separately?
Thank you for your question. The wand assembly will include all of the internal parts including the aerator and magnet. The aerator wrench tool (RP52217) is sold separately.
Date published: 2017-04-20
How to improve water flow out of the Polar kitchen faucet sprayer head
The water flow out of our Polar style kitchen faucet sprayer head has recently declined significantly. There appear to be water restrictors in the head that may be clogged but the design does not appear to be conducive to easy removal. Certainly replacement is not the only remedy, so how might I go about removing debris of material or minerals that may be clogging the sprayer head? When the sprayer head is removed, the water flow is very good.
Thank you for your question. To clean the sprayer, we recommend to remove the whole head from the hose assembly first. Once removed, you can soak the whole head in a solution of 50% white vinegar and 50% water mix. You can soak for an hour or even overnight to get the sprayer clean from debris. If this still does not fix the issue, you may need to replace the sprayer assembly.
Date published: 2017-03-10