Mounting inserts don't fit into the mounting holes on my toilet
I just bought the Delta RP78138; I've removed my old toilet seat, and am now attempting to place the mount inserts into the mounting holes, but they don't appear to fit, and I'm wary about using a hammer on a plastic part. Are the inserts supposed to be hammered into the mounting holes, or should they fit easily? If the latter, then I assume my toilet isn't compatible...I assumed all mounting holes are the same size for all toilets.
Thank you for your question about the Delta Toilet Seat Mounting Hardware. The insert should be snug enough to push by hand. If it is too snug, you are welcome to give us a call to send out a replacement.
Date published: 2016-01-23
We have bought two of these (the most expensive models in the store at Home Depot)...within a week you are sliding all over the place as the seat is VERY loose now and you can not tighten it like another toilet...I would rather not deal with the hassle of trying to return these two toilets now, but the quality for the price is horrible unless there is an easy fix...please let me know.
Hi Mike, Thank you for your question. To properly install the seat the bolts must be completely tightened. Although it will take time the bolt must be screwed in until it will not turn anymore. You can use a cordless screwdriver on a low torque setting to speed up the process, but not a drill.
Date published: 2015-12-15