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FAQ

You can connect a portable dishwasher or water filter to any Delta kitchen faucet that is not a pull-out or pull-down design. Never connect a portable dishwasher to pull-out or pull-down kitchen faucets, as potential pressure fluctuations during dishwasher operation may result in the hose rupturing.

Some Delta kitchen faucets have a cache, or hidden, aerator for design purposes. This design can be found in the Victorian, Pilar, and Talbott series. If your model has a cache (hidden) aerator, you will need to order RP51505 adaptor to adapt the internal threads to standard 55/64"-27 male threads in order to connect the dishwasher.

The old support assembly is not large enough for the Quick Connect to pass through. Along with a new Quick Connect hose, you will need a new support assembly that has been enlarged to accommodate the new QC fittings. The new part number for that is RP6015.

Most likely your sink has a very smooth underside and with use, the mounting bracket is loosening up over time. We recommend placing some emery cloth between the sink and the mounting bracket of the faucet to help give it some traction when tightened down.

The nipple for the sprayer doesn't have an o-ring. The two hoses for the sprayer and for the spout cannot be interchanged which would cause the spray to not function. The o-ring for the sprayer and a spacer are inside the housing of the sprayer hose.

The most common reason is from a loose adjusting ring:

  • Check for loose adjusting ring and tighten as needed.

leaks470collapse.jpg

The second reason relates to the type of ball valve installed. Earlier production of this faucet included a vacuum breaker ball. Since then a new spray head was developed with internal check assemblies, eliminating the requirement for a vacuum breaker ball. The vacuum breaker ball can be identified through the existence of two vent holes in the top of it.

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If the faucet has a vacuum breaker ball, there are two options:

  1. Replace the vacuum breaker ball, part number RP12301

    OR

  2. Order new spray head (wand), part number RP32542, and new non-vacuum breaker ball, part number RP70.

You need to push the fitting up over the nipple a little harder (you should hear a distinct "snap" or "click"). If you push it on gently, you might hear a slight click, but you haven't quite compressed the o-ring into the housing of the hose. One more push should solve the problem.

The problem may be a blocked or damaged diverter assembly. Follow these steps to solve:

To access the diverter -- Single-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won’t fall into it.

  3. Remove the handle, cap, cam, packing and ball assembly. Gently rotate and lift off the spout.
    leakspraysingle3.jpg

  4. Remove the diverter assembly. Be sure to remove the entire diverter.
    leakspraysingle4.jpg
    Insert a flat head screwdriver or an Allen wrench into the body cavity to pop out the diverter. Check for debris on the diverter, as well as in the diverter cavity in the faucet body. A flashlight will help when looking to the back of the cavity.

  5. Clean the diverter thoroughly by soaking in a 50/50 vinegar and water solution for two hours; reinstall. If diverter appears damaged, replace it with Delta® diverter RP320.

To access the diverter -- Two-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won’t fall into it.

  3. Unscrew and remove the spout nut. Use a crescent wrench to loosen if necessary.
    leakspraytwo3.jpg

  4. Unscrew the diverter from the top of the body using a coin (if the diverter is plastic) or a screwdriver (if the diverter is metal). Be sure to remove the entire diverter.
    leakspraytwo4.jpg

  5. Clean the diverter by soaking in a 50/50 vinegar and water solution for 2 hours. Flush any debris from the opening.

  6. Replace the diverter and spout nut.
    leakspraytwo6.jpg
    Check to see if the diverter functions properly. If not, replace it with Delta diverter RP6073. Be sure that the old diverter seal is removed before install the new diverter. The old diverter seal can prevent the new diverter from operating properly

Be careful not to over tighten the diverter.

NOTE: Old style metal and current-style plastic diverters are interchangeable.

Delta kitchen faucets are designed to accommodate the majority of Delta handles. In most cases handle styles are available in different sizes, depending on the application of the faucet.

To locate a local source for Delta handles, visit your licensed professional plumbing contractor or Delta showroom. You can also e-mail us or call 1-800-345-DELTA (3358).

Yes. Delta® two-handle kitchen models can be fitted with a wide variety of handle styles to suit your tastes. Changing Delta faucet handles is simple and takes less than five minutes.

If you are changing from lever handles to knob or porcelain cross handles, you will need to re-orient the right (cold) handle stem stop so the stem stop faces inward.

If you are changing from knob or porcelain cross handles to lever handles, you will need to re-orient the right (cold) handle stem stop so the stem stop faces outward (both left and right handle stem stops should orient to the right).

FAQ

The spool and sleeve, the part of the Monitor pressure balance valve that blends the hot and cold water, may not be working properly. This is often caused by mineral deposits that build up over time. To solve, follow the steps below based on your model.

Tools you may need:

installhotcoldtools.jpg

  1. Shut off water supply.
    installmonitorvalves.jpg

  2. There are two types of valves. Choose a or b below depending on your series

    1. 1300/1400 Series: Remove handle.

    2. 1700/1800 Series: Remove temperature knob, cover and handle.

  3. Twist and pull sleeve to remove it.

  4. Unscrew brass bonnet nut.

  5. Remove cartridge.

  6. Soak cartridge in a 50/50 vinegar and water solution for 24 hours to remove any mineral deposits.

NOTE: Unless both hot and cold water supplies are turned on, the pressure balance valve will allow only a dribble of water to flow through the valve.

Helpful Hints:

  1. Before removing valve cartridge assembly for any maintenance, be sure to note the position of the stop on the cap. The valve cartridge assembly must always be put back in the same position. For normal installations, the stop on the cap will face the left.

    BE SAFE! After you have finished the installation, turn on valve to make sure COLD WATER FLOWS FIRST.

  2. To remove valve cartridge from body, shut off water supplies and remove handle and bonnet nut. Do not pry the valve cartridge out of the body with a screwdriver. Place handle on stem and rotate counterclockwise approximately 1/4 turn after the stop has been contacted. Lift valve cartridge out of body
  3. To remove seats and springs, remove valve cartridge. Separate cap assembly from the housing assembly by rotating the cap assembly counterclockwise 90 degrees. Separate cap and housing assemblies. Remove seats and springs and replace. Place the largest diameter of the spring into the seat pocket first and then press the tapered end of the seal over the spring. Reassemble valve cartridge and replace in body following instructions given in 1 above.
  4. If the water in your area has lime, rust, sand or other contaminants in it, your pressure balance valve will require periodic inspection. The frequency of the inspection will depend on the amount of contaminants in the water. To inspect valve cartridge remove it and follow the steps in note 1 above. Turn the valve to the full mix position and shake the cartridge vigorously. If there is a rattling sound, the unit is functional and can be reinstalled following instructions given in note 1 above. If there is no rattle,replace the housing assembly (RP19805).

You need a new cartridge assembly (part number RP19804). You may notice that the new one will be blue and white, while yours may be white. This is just a change in manufacturing which will not affect your ability to use it. For instructions on how to replace the cartridge assembly, watch this how-to video.

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First, we need to find out if the hot or cold valve is causing the leak. Let's begin by troubleshooting with the hot valve:

  1. Shut off the hot water supply. If you can't find the shut-off for your tub/shower valve, shut off the water to your house by using your water shut-off valve.
  2. Remove the faucet handle. Depending on your handle type, you will need a Phillips screwdriver or an Allen wrench to do this.
  3. Remove the chrome bonnet nut using an adjusting wrench.
  4. Remove stem extender.
  5. Remove stem assembly by pulling straight out.
  6. Remove the extender and stem assembly.
  7. Remove the seats and springs.
  8. Examine them for wear or debris and wipe out any debris in the depression where the seats and springs sit in the valve body.
  9. Replace the seats and springs (Delta Genuine Part RP4993 -€“ two sets per package).
  10. Reassemble the faucet to see if the drip has stopped.

If the drip persists, repeat the above steps on the cold valve.

If you've replaced the seats and springs and the problem continues, replace both stem assemblies (Delta Genuine Part RP1740 - one stem assembly per package).

If all of the above has not fixed your leak, and your valve is more than 10 or 15 years old, it is possible that the actual faucet body may have developed a leak. If so, you will need to replace your tub/shower valve with a new one.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

It is normal for a small (pencil thin) stream of water to continue to flow from the tub spout when the shower is in operation. If the amount of water flow is excessive, then this indicates a problem with the diverter located in the tub spout. This cannot be repaired, and the spout must be replaced. Remove the tub spout and replace it with a Genuine Delta tub spout.

To locate a local source for Delta tub spouts, contact a licensed professional plumbing contractor or Delta showroom, call 1-800-345-DELTA (3358), or e-mail us for assistance.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

If this is a non-pressure balance tub or shower:

On a single-handle tub or shower, you need to tighten the adjusting ring or replace the cam and packing.

  1. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full-on hot and cold mixed position and pressure is exerted down on the handle.

  2. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening the adjusting ring can cause premature wear of the seal surfaces, necessitating frequent repairs.

If leak persists, you may need to replace the cam and packing using Delta Genuine Parts.

  1. Shut off water supply.

  2. Cover drain opening so parts don't fall into it.

  3. If you have a lever handle with a red and blue hot/cold button, pry it off to expose the set screw. Loosen the set screw with an Allen wrench and remove the handle. If you have a knob handle, pry off the handle button, remove the screw and lift off the handle.

  4. Unscrew the cap counterclockwise and lift off. If the cap is too difficult to unscrew by hand, loosen the gray or white adjusting ring in the cap and try again. If it is still too difficult to remove by hand, place a crescent wrench at the top of it and turn counterclockwise. To avoid damaging the faucet finish, you may want to place a jar opener gripper between the cap and wrench or a heavy cloth such as a towel between the cap and wrench.

    CAUTION: IF YOU NOTICE THE CAM TURNING ALSO, QUIT TURNING IMMEDIATELY AND CALL A PLUMBER.

  5. Remove cam, packing and ball by lifting up on ball stem.

  6. Place replacement packing and cam over stem of ball and engage tab on cam with slot in body. Push down.

  7. Partially unscrew adjusting ring and then place cap over ball stem and hand tighten onto body, while pushing down on cam to keep cam's tab engaged with slot in body.

  8. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full-on hot and cold mixed position and pressure is exerted down on the handle.

  9. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

Look under the sink to be sure the strap assembly that operates the stopper is properly adjusted and that the nut holding the horizontal rod in the drain assembly is secure. Be sure the stopper is properly adjusted.

Note: The cap on the stopper is not designed to be flush with the flange. A seal is created by the weight of the water, which pushes the rubber seal under the stopper against the flange in the sink.

If your drain stopper has been installed to be non-removable, check to see if any section of the pivot rod or strap assembly hits underneath the counter or sink. If so, the stopper can't drop far enough to create a seal in the sink. Depending on what is blocking the action of the pivot rod or strap, you may be able to rotate the pop-up sink stopper slightly so it no longer bumps against anything under the sink.

If everything is adjusted properly, check the amount of silicone or putty between the flange and the sink itself. (Although a white gasket is supplied with each pop-up to seal under the flange, if a sink has an unusually rough drain area surface, it may be necessary to use silicone instead of the gasket.) It is possible to determine if there is insufficient silicone or putty under the flange by using a rubber stopper to seal the drain opening only. You can also press down on the stopper to attempt a manual seal and determine if water is leaking around the pop-up flange. If there is insufficient silicone or putty between the sink and the pop-up flange, water will leak out of the sink into the drain, even with the drain outlet fully closed.

Note: Water will not leak onto the cabinet floor; it will seep into the drain via the overflow holes in the drain body

  1. Remove the nut that holds the horizontal rod to the body of the pop-up stopper.
  2. Lift the stopper out.
  3. Reattach the nut that holds the horizontal rod to the pop-up body.
  4. Test to see if water is leaking around the flange by plugging your drain with a rubber stopper.
  5. Do not cover the outside of the drain flange.
  6. If the leak continues, remove the flange and apply more silicone or putty under the flange.

To remove the flange:

  1. Unscrew the large nut under the sink.
  2. Pull the flange straight up through the sink. If the flange sticks to the sink, gently pry it loose.
  3. Apply a fresh, uniform-round bead of silicone or putty.
  4. Reinstall the flange and tighten the nut under the sink.

Note: Do not rotate the flange or pop-up stopper body after re-installation. Rotation may cause the silicone or putty seal to break, which may cause leakage.

Caution: Before using plumber's putty, be sure to read the warning labels to make sure it won't stain marble or attack plastic sinks or rubber components.

Your Delta® faucet is designed for leak-free performance. Through normal use, and depending on the water conditions in your area, seats and springs experience wear and may need to be replaced occasionally. It is also possible that there is sediment or debris in your lavatory faucet. If your faucet drips from the spout, follow these simple steps:

First attempt to flush the debris from the system:

  1. Remove the aerator.
  2. Turn off the water supplies.
  3. Turn the faucet handle to the "on" position.
  4. Turn the water on at the supply.
  5. Flush the faucet and supply lines for one minute.
  6. Wash any debris from the aerator before you replace it.
  7. Turn off the water using the faucet handle.

Next, check the seats and springs and the ball valve. You may need to replace those using Delta Genuine Parts.

  1. Shut off water supply.
  2. Cover drain opening so parts don't fall into it.
  3. If you have a lever handle with a red and blue hot/cold button, pry it off to expose the set screw. Loosen the set screw with an Allen wrench and remove the handle. If you have a knob handle, pry off the handle button, remove the screw and lift off the handle.
  4. Unscrew the cap counterclockwise and lift off. If the cap is too difficult to unscrew by hand, loosen the gray or white adjusting ring in the cap and try again. If it is still too difficult to remove by hand, place a crescent wrench at the top of it and turn counterclockwise. To avoid damaging the faucet finish, you may want to place a jar opener gripper between the cap and wrench or a heavy cloth such as a towel between the cap and wrench.CAUTION: IF YOU NOTICE THE CAM TURNING ALSO, QUIT TURNING IMMEDIATELY AND CALL A PLUMBER.
  5. Remove cam, packing and ball by lifting up on ball stem.

    leaksaerator5.jpg
     
  6. Remove seats and springs. You can lift them out with a pencil or an Allen wrench.
  7. Wipe inside of body with a soft cloth, including where seats and springs sit.
  8. Place new seats over new springs (RP4993) and insert into sockets in body using a pencil or an Allen wrench. (Small end of spring goes into seat and large end of spring goes into the faucet body.)

    leaksaerator8.jpg
     
  9. If a stainless steel ball is already installed, check it for damage or mineral deposits. Clean it by soaking it in vinegar and wiping it with a rough towel. If the ball appears to be scratched or damaged, you may also need to replace the ball. To replace a round-stem ball (cylindrical stem), use Delta Genuine Part RP70. To replace a diamond-stem ball (flat-sided stem), use Delta Genuine Part RP212. Place ball into body. (Lever handle faucet bodies will have a small straight steel pin inside; be sure to engage pin with slot on side of ball.)

    leaksaerator9.jpg
     
  10. Place packing and cam over stem of ball and engage tab on cam with slot in body. (The peak of the triangle in the cam for a lever handle faucet will be facing the spout.) Push down.

    leaksaerator10.jpg
     
  11. Partially unscrew adjusting ring and then place cap over ball stem and hand tighten onto body, while pushing down on cam to keep cam's tab engaged with slot in body.
  12. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full on hot and cold mixed position and pressure is exerted down on the handle.

    leaksaerator12.jpg

    Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening of the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

If the leak persists, check the faucet's stainless steel liners. Replace the entire faucet if the liners are missing, damaged or sticking up above the brass valve body.

With normal wear, the faucet’s seats and springs become worn, which may result in a leak from the spout. To stop the leak, simply replace the seats and springs by following these steps:

Here are some tools you may need:

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If you are not certain, you will need to find out if the hot or cold valve is causing the leak. Let's begin by troubleshooting with the hot valve:

  1. Shut off water supply.

  2. Cover drain opening so parts won’t fall into it.

  3. If you have lever handles, loosen the set screw with an Allen wrench and remove the handle. If you have knob handles, pry off the handle button, remove the screw and lift off the handle.

  4. Unscrew bonnet nut. Use a crescent wrench to loosen if necessary.

    leakstwohandledrip10.jpg
  5. Pull stem straight up and out.

    leakstwohandledrip5.jpg

  6. Remove seat and spring. You can lift them out with a pencil or an Allen wrench.

    leakstwohandledrip6.jpg

  7. Wipe inside of body, including where seat and spring sit, with a soft cloth.

  8. Place new seat over new spring (Delta Genuine Part RP4993 – two sets per package)and insert into socket in body using a pencil or an Allen wrench. (Small end of spring goes into seat large end of the spring goes into the faucet body.)

    leakstwohandledrip8.jpg

  9. IMPORTANT—STEM MUST BE REPLACED PROPERLY.

    1. Knob handle stem position: Slip the stem unit into the body, aligning the tabs on the stem with the slots in the body, so the “stop” on each stem points toward the spout.

    2. Lever handle stem position: Align the tabs on the stem with the slots in the body, so the “stop” on each stem points toward the right. If you have lever handles, you may also need to reinstall the quarter turn stops to limit the handles from turning more than 90º. Note: If you reinstall the handles and find that they aren’t turning the right direction, rotate the stem 180º and check for proper handle rotation.

    leakstwohandledrip9b.jpg

  10. Screw bonnet nut on and hand tighten.

    leakstwohandledrip10.jpg

  11. Replace handle, tighten screw.

If the drip persists, repeat the above steps on the cold valve.

If the problem continues after you replace the seats and springs, replace both stem assemblies (Delta Genuine Part RP1740 – one stem assembly per package, or RP25513 for those requiring the quarter-turn stop)

Here are some tools you may need:

leakstwohandledriptools.jpg

On a two-handle faucet, try tightening the bonnet shown below. 

leakstwohandledrip10.jpg

If that does not work, you may need to replace the stem.

Purchase Delta Genuine Part RP1740 – For one stem assembly per package, or RP25513 for those requiring the quarter-turn stop.  To replace the stem:

  1. Shut off water supply.

  2. Cover drain opening so parts won’t fall into it.

  3. If you have lever handles, loosen the set screw with an Allen wrench and remove the handle. If you have knob handles, pry off the handle button, remove the screw and lift off the handle.

  4. Unscrew bonnet nut. Use a crescent wrench to loosen if necessary.

    leakstwohandledrip10.jpg
  5. Pull stem straight up and out.

    leakstwohandledrip5.jpg

  6. IMPORTANT—STEM MUST BE REPLACED PROPERLY.

    1. Knob handle stem position: Slip the stem unit into the body, aligning the tabs on the stem with the slots in the body, so the “stop” on each stem points toward the spout.

    2. Lever handle stem position: Align the tabs on the stem with the slots in the body, so the “stop” on each stem points toward the right. If you have lever handles, you may also need to reinstall the quarter turn stops to limit the handles from turning more than 90º. Note: If you reinstall the handles and find that they aren’t turning the right direction, rotate the stem 180º and check for proper handle rotation.

    leakstwohandledrip9b.jpg

  7. Screw bonnet nut on and hand tighten.

    leakstwohandledrip10.jpg

  8. Replace handle, tighten screw.

FAQ

A small gap is normal and necessary to allow proper movement of the handle without damaging the escutcheon below it. An excessive gap results from improper height adjustment at the time of installation. To fix it:

  1. Loosen the nut under the counter/sink.

  2. Then screw the escutcheon UP just enough to make up the gap.

  3. Then re-tighten the nut. This lowers the valve and reduces the gap

In most cases, the finish is safe if you follow the manufacturer’s instructions for use and make sure the drain cleaner isn’t left on the finish for longer than 30 minutes.

  • Remove the aerator, soak it in vinegar overnight, then flush with water.
  • For stubborn deposits, rub with a toothbrush.

Always blot dry any water from the faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water.  Make certain that you rinse the surface thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use. 

Avoid using the following which can damage your finish:

  • Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
  • Avoid products that state on the label that they remove tarnish and rust and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
  • Avoid harsh abrasives or polishes.
  • Avoid bleach-based cleaners.
  • Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water.  Make certain that you rinse thoroughly with water afterward.

    If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use. 

    Avoid using the following which can damage your finish:

    • Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
    • Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
    • Avoid harsh abrasives or polishes
    • Avoid bleach-based cleaners

Some common tools include:

  • Basin wrench
  • Adjustable wrench
  • Silicone sealant - Plumber's Putty is not generally recommended
  • Plumber's tape
  • Channel locks
  • Screwdriver (Phillips and slotted)
  • Flashlight

Please refer to the Maintenance & Installation Sheet supplied with the faucet to make sure you have all the necessary tools. If you need a Maintenance & Installation Sheet for your faucet, visit the Online Catalog and search for your faucet. When your faucet appears, select the Maintenance & Installation option to view the installation information.

Soaking your aerator in white vinegar overnight should help remove any mineral deposits and normal build up. Any extra-stubborn deposits can be broken free with a tooth brush. Once complete, simply rinse the aerator off with water.

Delta Faucet Company recommends you leave the existing fitting on the PEX supply tubing and not shorten the tubing. If you determine the PEX supply tubing for this faucet is too long and must be shorter to create an acceptable installation, be sure to read the instructions and plan ahead. When cutting the supply tubing, the installer accepts the responsibility to do so in a way that allows a leak-free joint to be created.  Delta is not responsible for tubing that is cut too short or cut in a way that will not allow for a leak-free joint. For custom fit installations, you must use RP50952 sleeves supplied with model and nuts included on supply lines. Tube cut must be straight. See plastic sleeve installation instructions found on RP50952.

NOTICE: DO NOT use a metal sleeve, RP51243 gasket (supplied with faucet) or ferrule in the place of the plastic sleeve supplied--it may not create a leak-free joint. Do not use pipe dope or other sealants on water line connections.

Instructions: Watch this how-to video for information on how to cut your PEX supply lines to size.

1. Identify desired length of tube (1). Leave 1" - 2" of extra length to allow for easier installation, and cut tube. Ensure cut is straight and burr free.

2. Slide nut (2) and plastic sleeve (3) onto cut tube. Ensure sleeve is oriented as shown.

3. Insert tube into outlet fitting (4). Tube should touch bottom of hole inside fitting.

4. Slide plastic sleeve down tube until it engages top of fitting. NOTICE: Failure to use plastic sleeve in the correct orientation will result in disconnection and possible water damage.

5. Slide nut over plastic sleeve. With wrench, tighten nut 2 turns past finger tight. Do not overtighten.

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FAQ

California AB 1953 (or Vermont S152 if you get a Vermont query) is a law that further limits the weighted average (amount of) lead content in pipes, fittings and plumbing fixtures used to convey drinking water to a maximum of .25% on wetted services. This is less than the allowable level in most states whose standards are based on the Federal Safe Drinking Water Act, which has been very effective in making drinking water safer.

Delta Faucet Company provides the warning label to comply with the California Safe Drinking Water and Toxic Enforcement Act of 1986, commonly known as “Proposition 65.” Many products sold in California are required by law to carry the label. The following example label is included on packaging for Delta®, Brizo® and Peerless® showers, tub fillers, bidets, toilets, accessories and select repair parts (RPs):

California Prop 65 Warning Label

We are providing Prop 65 warning labels simply to inform consumers that the product contains chemicals on the State of California’s Prop 65 list. Delta Faucet Company products that carry the Prop 65 label include components made with brass, which contains small but detectible amounts of lead—an element included on the Prop 65 chemical list. Brass has a decades-long history of successful use in plumbing applications.

Even though a product may be found to contain a Proposition 65-listed chemical, it does not mean that use of the product will cause cancer, birth defects or other reproductive harm. Nor does it mean that a product is unsafe. All Delta Faucet Company products meet or exceed the requirements of applicable product performance and safety industry standards, as well as the federal Safe Drinking Water Act. We are confident there is no health hazard associated with the installation or removal of Delta, Brizo or Peerless products.

Delta Faucet Company products that carry the Prop 65 label are made with brass, which contains small but detectible amounts of lead—an element that is included in the Prop 65 chemical list.

In 1986, California voters approved the Safe Drinking Water and Toxic Enforcement Act (known as “Proposition 65”). Proposition 65 is a "Right to Know" statute; its purpose is to make sure people are aware, before they purchase, that the product they come into contact with contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. The statute requires a warning label even if the amount of the chemical is miniscule.

The State of California has listed over 900 chemicals that must be disclosed under Prop 65. The list, which is updated annually, includes a wide variety of chemicals that can be found in many consumer products, such as kitchen utensils, footwear and handbags, exercise equipment, photo and scrapbook albums, luggage, and many other products (even foods and beverages).

The State of California provides Proposition 65 information on the Office of Environmental Health Hazard Assessment website.

This label is included on any product that contains exposed brass that an installer or service provider may come into contact with, such as showers, Roman tub faucets, freestanding tub fillers, showerheads and handshowers, bidets, toilets, accessories and select repair parts (RPs). Delta Faucet Company lavatory, kitchen, bar/prep, beverage, pot filler and laundry faucets, as well as related RPs and strainers, do not need to be labeled.

We are providing Prop 65 warning labels to inform consumers that the product contains chemicals on the State of California’s Prop 65 list. It does not mean that a product is unsafe. All Delta Faucet Company products meet or exceed the requirements of applicable product performance and safety industry standards, as well as the federal Safe Drinking Water Act. The label simply ensures that Delta Faucet Company is in compliance with the State of California’s Prop 65 law for warning label requirements.

Delta Faucet Company products are sold nationwide and in Canada. It would be considerably complex to determine which products will be ultimately sold or brought into California. Therefore, to ensure compliance with Proposition 65 requirements, we have decided to include these labels on applicable products, regardless of where they might be purchased or sold.

This icon is used to signify any model that is CA or VT compliant.

LF_Check_Mark.jpg (Basic CMYK)

It appears in the "features" area of any faucet that complies.

On the thumbnails here:

lf-check-mark-feature-1a.jpg (LFCheckmarkfeature1a)

On the Detail page here:
lf-check-mark-feature-2b.jpg (LFCheckmarkfeature2b)

FAQ

You may contact us in a variety of ways.

  1. E-mail - You may fill out our Contact Us form to send a message directly to Customer Service.

  2. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative.
    Monday - Friday: 8 a.m. - 8 p.m. EST and Saturday: 9 a.m. - 6 p.m. EST

    When calling Delta Faucet, please use the following prompts to direct your call:
    Press 1 for Commercial Products
    Press 2 for Kitchen, Bathroom, or Tub/Shower faucets
    Press 3 for Bathroom or Kitchen Accessories (soap dispenser, towel bar, etc.)
    Press 4 for Shower Enclosure, Tub, or Toilet
    Press 5 to Register a Product
    Press 6 for inquiries about a recently placed order
    Press 7 for inquiries about our new wireless Leak Detect device
    Press 8 for Spanish speaking customers

  • E-mail - You may fill out our Contact Us form to send a message directly to Customer Service.

You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative.
Monday - Friday: 8 a.m. - 8 p.m. EST and Saturday: 9 a.m. - 6 p.m. EST

When calling Delta Faucet, please use the following prompts to direct your call:
Press 1 for Commercial Products
Press 2 for Kitchen, Bathroom, or Tub/Shower faucets
Press 3 for Bathroom or Kitchen Accessories (soap dispenser, towel bar, etc.)
Press 4 for Shower Enclosure, Tub, or Toilet
Press 5 to Register a Product
Press 6 for inquiries about a recently placed order
Press 7 for inquiries about our new wireless Leak Detect device
Press 8 for Spanish speaking customers

You may also contact us by filling out our Contact Us form to send a message directly to Customer Service.

If you want to exchange or return an uninstalled faucet, take it, along with the sales receipt, to the place of purchase.

If your faucet was installed by a Delta® plumber and is not performing to your satisfaction, please e-mail us or call 1-800-345-DELTA (3358).  Monday - Friday: 8 a.m. - 8 p.m. EST and Saturday: 9 a.m. - 6 p.m. EST

When calling Delta Faucet, please use the following prompts to direct your call:
Press 1 for Commercial Products
Press 2 for Kitchen, Bathroom, or Tub/Shower faucets
Press 3 for Bathroom or Kitchen Accessories (soap dispenser, towel bar, etc.)
Press 4 for Shower Enclosure, Tub, or Toilet
Press 5 to Register a Product
Press 6 for inquiries about a recently placed order
Press 7 for inquiries about our new wireless Leak Detect device
Press 8 for Spanish speaking customers

Before returning a product to us, call 1-800-345-DELTA (3358) to verify that the faucet or parts need to be returned. Depending on your circumstances, you will be asked to discard your old faucet or faucet parts or return it/them to us. If you do need to return them, you will be given a mailing address at that time.

If a problem arises with a Delta Faucet a customer may request replacement parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280
  2. Click here to send a message directly to Customer Service.
  3. Phone - You may call the appropriate Customer Service number and speak with a representative about receiving replacement parts under warranty.
     
    Delta Faucets Delta Tubs &Shower enclosures Delta Toilets
    1-800-345-3358 1-800-355-2127 1-877-345-1345
    M-F 8am-8pm (EST)
    Sat 9am-6pm (EST)
    Mon-Sat 8am-6pm (EST) Mon-Sat 8am-6pm (EST)
                                          
  4. Some Delta Faucet distributors will exchange parts for a warrantied faucet. You should check with your distributor first to determine their policy.

Faucet Replacement Parts information for many models, including discontinued models, can be found through Customer Support section of the site.

From the Customer Support Main Page you can use the Get Support & Repair Parts tab to locate your product first.

If you know your model number, enter it in the Know Your Model box provided. If you do not know your number, click on the link “Use our handy Wizard” and you will be guided through a wizard designed to help identify your faucet. The result produces images of faucets that fit the descriptions selected in the wizard. If you see a model that matches yours, click on it and you will have access to any documents available. Parts diagrams are usually found in the Parts Diagram document, although occasionally you will need to view the Installation Instructions document if a specific parts diagram is not available.

Some older models are not available on our site.  If you cannot find your model, call 1-800-345-DELTA (3358) or e-mail us, and we'll gladly help you determine if parts are available for your faucet.

There are a number of ways to purchase genuine Delta Faucet Replacement Parts.

  1. Enter your zip code in our Dealer Locator to locate a dealer near you.
  2. To order parts online, click here.
  3. Contact your professionally licensed plumber or Delta showroom.

Delta Select products were re-branded under the Brizo name in early 2004. While still a part of the Delta Faucet Company, Brizo Faucets are designed for the more discriminating consumer. Your Delta Select faucet product information, repair information and warranty are still the same, just under a new name. The Brizo Faucet site location is www.brizo.com.

FAQ

Many stores can order Delta® faucets that are not stocked or displayed in the store. Ask the plumbing department manager or store manager for assistance with Delta special orders.

You also can preview a large assortment of Delta models in many finishes in the Online Catalog.

The finishes available vary from product to product, so not all products are available in all finishes. The Product Catalog section of our website will allow you to select a product, see what finishes are available for that product, and actually view the product in each of those finishes. Other than chrome, each finish has a two-letter suffix in the faucet model number. A summary of finishes and their two-letter suffix is below:


Current Finishes


Arctic Stainless - AR

AR-lg.jpg
A glossy finish with icy tones

Black - BL

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Black A glossy black powder coated finish

Bright Stainless Steel - ST

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Shiny stainless steel; Chrome-like in appearance but not plated

Brilliance® Stainless - SS

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A neutral, low-gloss finish

Brilliance® Polished Brass - PB

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A high-gloss, vibrant gold finish

Brilliance® Polished Nickel - PN
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A high-gloss, pale gold finish

Brushed Nickel - BN

BN-lg.jpg
A warm, muted finish

Chrome and Brilliance® Polished Brass - CB

CB-lg.jpg

A high-gloss, bright finish

Champagne Bronze - CZ

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A warm, muted gold finish

Chrome - No suffix

CR-lg.jpg
A cool, high-gloss finish

Chrome and Matte Black - CS
CS.jpg
High-gloss Chrome and deep Matte Black split

Matte Black and Brushed Nickel
Muted Brushed Nickel and dark Matte Black split

Oil Rubbed Bronze - OB

OB-lg.jpg

A dark, muted finish with bronze highlights

Peened Stainless Steel - PS

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Similar to Brushed Stainless Steel finish, but matte textured center area instead of brushed
 
Satin Nickel
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A warm, low-gloss finish

SpotShield® Brushed Nickel - SP
SP.jpg
A spot-resistant, warm, low-gloss finish

SpotShield® Brushed Nickel and Matte Black
spotshieldbrushednicklematteblack.jpg

Spot-resistant Brushed Nickel and Matte Black split

SpotShield® Stainless
spotshield_stainless.jpg
A spot-resistant neutral, low-gloss finish

Stainless and Cracked Pepper Finish - SB

SB-lg.jpg
A neutral finish with cracked-pepper-black accents

Stainless and Chili Pepper Finish - SR

SR-lg.jpg
A neutral finish with chili-pepper-red accents

Stainless and Snowflake White Finish - SW

SW-lg.jpg
A neutral finish with snowflake white accents

Venetian Bronze - RB

RB-lg.jpg

A low-gloss, deeply warm finish with subdued highlights

White - WH

WH-lg.jpg

A low gloss, pristine white finish

White/Chrome

whitechrome.jpg

A high-gloss Chrome and pristine white split


Discontinued Finishes


Aged Pewter - PT

PT-lg.jpg

Brilliance® Pearl Nickel /Brilliance® Polished Brass - NP

NP.jpgBrilliance Pearl Nickel Brilliance Polished Brass A product produced in a split finish with some components in Brilliance® Pearl Nickel and some in Brilliance® Polished Brass. This is produced using Delta's Brilliance finishing process, making it an extremely durable finish that won't corrode, tarnish or discolor.

Brilliance® Pearl Nickel - NN

NN.jpgBrilliance Pearl Nickel A dull or matte nickel appearance finish. This is produced using Delta's Brilliance finishing process, making it an extremely durable finish that won't corrode, tarnish or discolor.

Brilliance® Pearl Nickel /Chrome - NC

NC.jpgBrilliance Pearl Nickel Chrome A product produced in a split finish with some components in Brilliance® Pearl Nickel and some in Chrome. Brilliance® Pearl Nickel is produced using Delta's Brilliance finishing process, making it an extremely durable finish that won't corrode, tarnish or discolor.

Matte Chrome - MC

MC.jpgMatte Chrome Dull or matte chrome finish appearance.

Biscuit - BS

BS.jpgBiscuit Biscuit powder coated finish. Biscuit is a warm, off-white finish often found on appliances

Brilliance® finishes, designed to not corrode, tarnish or discolor for a “like-new” look for life, are developed by embedding molecules deep into the faucet’s surface, creating a bond that is virtually indestructible with an incredibly reflective shine. This process is known as Physical Vapor Deposition (PVD). Delta Faucet Company was the first manufacturer to offer this patented process. Brilliance resists abrasions and discoloration better than traditional special finishes and, in many cases, better than chrome.

In independent tests using the harshest drain cleaners, the Delta Brilliance drain retained its appearance, while its competitors did not come close. Tested with over 100 household cleaners, the abrasion resistance of the Brilliance finish can even withstand repeated scouring with steel wool. A Brilliance finish is guaranteed not to corrode, tarnish or discolor for as long as you own your home. It can even withstand prolonged exposure to harsh coastal environments.

Learn more about the Brilliance Anti-Tarnish Finish process.

Delta's Brilliance® finishes are more durable than traditional clear coating. These beautiful finishes, which give your home an instant decorator look, won't corrode, tarnish or discolor. They are designed to look like new for life. The finish was tested against more than 100 common household cleaners. Brilliance will even withstand prolonged exposure to hard water or sea air.

Pin holes in a Delta faucet spout are usually caused by "dezincification," which is the removal of zinc from the brass due to salt solutions, brackish water, mildly acidic solutions and poorly grounded plumbing systems. When the zinc is removed, the copper is redeposited to these areas and the surface of the part. The redeposited copper is a weak mass that is porous and fragile.

If this has happened, you will need to replace the spout. To determine the spout part number for your faucet model, contact your Delta plumber or showroom, or e-mail us.

Traditional Polished Brass finishes were coated with a clear coating to inhibit tarnish. Over time, this clear coat can be broken or scratched with regular wear and tear, abuse or chemical attack, causing the finish to tarnish or the coating to peel. Unfortunately, it's not possible to repair the clear coat so you will need to replace any parts of your faucet that are tarnished or badly scratched.

Normally, finish deterioration is due to years of wear and tear, abuse or chemical attack. The finish cannot be repaired once damaged; however, you can replace many of common faucet parts where the finish deterioration is most noticeable.

To determine the parts you need, contact your Delta plumber or showroom. You can e-mail us for assistance, or call 1-800-345-DELTA (3358).

Most of the Delta faucets will have the name on the faucet, usually on the escutcheon plate or drain cap. However, it is not uncommon for someone to replace the lavatory faucet without replacing the drain assembly. Some of the older models may not say Delta, but may indicate MASCO on the aerator. If the internal parts have not been changed from the Genuine Delta parts, the seats will have Delta on them and two handle stems that are "D"-shaped.

Delta Select products were re-branded under the Brizo name in early 2004. While still a part of the Delta Faucet Company, Brizo Faucets are designed for the more discriminating consumer. Your Delta Select faucet product information, repair information and warranty are still the same, just under a new name. The Brizo Faucet site location is www.brizo.com.