Frequently Asked Questions

On Touch-Clean^® Shower Heads, we recommend you wipe the face of the shower head spray holes to loosen and break away deposits.

For more difficult deposits on non-Touch-Clean® shower heads, we recommend soaking the item in a 50/50 mixture of white vinegar and water. This solution will help remove any deposits while not harming the finish. To make the task more efficient, you may want to check on the item periodically and use a tooth brush to help break up any remaining deposits.

We recommend you clean your shower base with a non-abrasive and/or non-caustic cleaner to prevent scratching or dulling the finish.

If you don’t want to modify your existing plumbing, you can get a standard shower, which you can customize by simply choosing your own configuration options. You can also get a jetted shower, which can give you that spa-like experience without requiring a major overhaul of your entire bathroom.

See Your Shower Experience for more information on the options available.

A custom shower is a combination of showerheads, body sprays and hand showers that you personally select to create the shower of your dreams. Designing a Delta customer shower is the perfect way to get your shower just the way you imagined it.

See Your Shower Experience and discover more information on the options available.

Custom showers will usually have a higher water demand.  Therefore you should design a configuration that will not exceed the amount of water the valve can provide, or that the hot water heater can support, or that and the drain can take away.  It is best to work with an experienced designed and plumber when purchasing a custom shower.

The Delta Jetted Shower^™ is a semi-custom shower solution. It features a shower head and two spray jets with a revitalizing, yet relaxing, wide spray. You can add functionality by selecting the Jetted Shower XO (eXtra Outlet) and choosing an additional shower head, In2ition^® Shower, XO Jet Module^™ or hand shower.

See Your Shower Experience for more information on the options available.

If a stopper does not lift straight out, it is being held in by the horizontal rod. Behind the drain pipe under the sink is a horizontal rod that is connected to the lift rod by a strap. The horizontal rod is held in place by a nut. Remove the nut and pull the horizontal rod straight away from the pipe about an inch. The stopper should now come free of the drain.

There are two types of tub drain stoppers: lift & turn and toe tap.

Lift & Turn

The lift & turn stopper for the bathtub unscrews counterclockwise while in the "full up" position.

Toe Tap

The toe tap stopper also unscrews counterclockwise while in the "full up" position.  However, the cap may unscrew from the plunger assembly before the entire stopper comes out. In that case, there is a nut that will be exposed that can be used to unscrew the plunger assembly from the drain.

If either of these is "spinning" without unscrewing, the threads are stripped, and you will need to exert upward pressure while unscrewing to uncouple this from the bath waste. If that doesn't work, you will have to unscrew the bath waste flange from the drain pipe.

This will require access under the tub.

Chair height or seat height refers to the distance from the finished floor to the top of the toilet seat. An ADA-compliant toilet seat must be between 17 inches (minimum) and 19 inches (maximum) above the finished floor. Delta toilets are ADA-compliant to make sitting down and standing back up easier.

ADA-compliant chair height is a minimum of 17 inches and a maximum of 19 inches from the finished floor to the top of the toilet seat. Standard height toilets are typically 14 to 15 inches in height.

Gallons per flush (gpf) is a measurement, in gallons, of the total volume of water required to flush a toilet or urinal.

High-efficiency toilet (HET) describes a toilet that flushes 20 percent less than the U.S. maximum of 1.6 gallons per flush. This equates to an average 1.28 gallons per flush. Delta toilets qualify as high-efficiency toilets.

CALGreen refers to the California Green Building Code, a statewide code relating to certain categories of residential and non-residential buildings. The code mandates a 20 percent reduction in water usage for toilets as compared to the industry baseline of 1.6 gallons per flush, resulting in a water usage requirement of not more than 1.28 gallons per flush. Delta toilets are CALGreen compliant.

CALGreen is a registered trademark of the State of California Building Standards Commission.

The 13, 14, and 17 Series showers all use Monitor^® pressure balancing valves for safety. The 17 Series has the added feature of a volume control, while the 13 and 14 series offer temperature control only.

Many Delta series are also available in a 17T. The 17T Series uses TempAssure^® thermostatic controlled valves.

Single-handle lavatory and tub/shower models can be converted from a clear or smoked knob handle to a lever handle. However, the "action" of a lever handle differs from a knob handle, so you will also need a different ball valve (RP20111) in your faucet for the lever handle to operate properly.

A single-handle faucet converted from knob handle to lever handle will operate slightly differently from an "original equipped" lever model.

Please see the attached installation instructions:

Back-to-back installations require that the pressure balancing cartridge be "flipped" or rotated 180 degrees in order for both units to function properly. Flipping the cartridge will reverse the hot and cold water supply lines so that the faucet works like a traditional hot/cold unit. The cartridge may also be flipped to correct a hot/cold reversal resulting from connecting the supply lines to the incorrect sides of the valve.

There are two types of valves. Choose A or B below depending on your series

A. 1300/1400 Series (RP19804)

1. To avoid dangerously hot temperatures, make sure your water heater is set at 120º F or below.
2. Install a pressure balance tub and shower valve, such as those found in the broad selection of the Delta® Monitor® series.
3. Set the valve’s adjustable rotational limit stop to prevent the temperature handle from being turned to dangerously hot levels.
4. Test the tub/shower water with your hand before bathing.

Watch this how-to video or follow these steps:

1. Let the water run until both hot and cold water is fully mixed.

2. Rotate the handle fully counterclockwise to the hottest position.

3. Place a thermometer in a plastic tumbler, and hold the tumbler in the water stream.
   

4. If the water temperature is above what is allowed by your local plumbing code (110º F or 120º F), remove the handle on 1300/1400 series or temperature knob on 1700/1800 series, and rotate the rotational limit stop:

a. Counterclockwise if you have a Monitor® 1300 or 1400 series model (handle controls the temperature only, not the volume). For every tooth the rotational limit stop is rotated counterclockwise, the maximum water temperature will decrease approximately 6º F. NOTE: If water temperature is too cool, rotate the limit stop clockwise.

b. Clockwise if you have a Monitor 1700 or 1800 series model (handle controls volume; temperature knob controls temperature). For every tooth the rotational limit stop is rotated clockwise, the water temperature will decrease approximately 2º F. NOTE: If water temperature is too cool, rotate the limit stop counterclockwise.

The spool and sleeve, the part of the Monitor pressure balance valve that blends the hot and cold water, may not be working properly. This can be caused by mineral deposits that build up over time, resulting from hard water. To solve, follow the steps below based on your model.

Tools you may need:

To hard wire an e-Flow faucet, you must use the RP32508 Hard Wire Transformer and RP32494 Hard Wire Converter.

The o-ring is in the groove on the valve. Roll it out of the groove toward the wall, and the trim sleeve will slide on. The o-ring needs to be able to roll with the movement of the sleeve.

Most likely you are experiencing "shower-rise," where the water can’t get out of the spout as fast as it flows through the valve. This causes the water to back up and come out the shower head. There can be one of several reasons for this:

1. The valve could be upside down.
2. The length from the valve to the tub spout is outside of the 8" to 18" rule.
3. There is more than one 90-degree angle.
4. Something other than copper or galvanized pipe going to the spout was used.
5. The most common reason is that there is something restricting the water flow to the spout (for example, solder or something lodged in the pipe). Something is impeding the flow of water to the spout and causing it to back up and go out of the shower head. If this is the cause of shower-rise, it is possible to remove the blockage by removing the tub spout, and then feeding a plumber’s snake or a speedometer cable up through the tub drop. The act of feeding it causes it to twirl and loosen the blockage. Be sure to flush the valve before reinstalling the tub spout. Be sure to check the tub spout itself for blockage.

If none of these help, you may need to call a plumber.  After the shower has been installed and the wall has been closed, there is little that can be done to remedy this situation yourself.

Nothing is wrong with your faucet. The shower head is simply emptying its reservoir of water.

The spool and sleeve, the part of the Monitor pressure balance valve that blends the hot and cold water, may not be working properly. This is often caused by mineral deposits that build up over time. To solve, follow the steps below based on your model.

Tools you may need:

1. Shut off water supply.
   

2. There are two types of valves. Choose a or b below depending on your series

   1. 1300/1400 Series: Remove handle.

   2. 1700/1800 Series: Remove temperature knob, cover and handle.

3. Twist and pull sleeve to remove it.

4. Unscrew brass bonnet nut.

5. Remove cartridge.

6. Soak cartridge in a 50/50 vinegar and water solution for 24 hours to remove any mineral deposits.

NOTE: Unless both hot and cold water supplies are turned on, the pressure balance valve will allow only a dribble of water to flow through the valve.

Helpful Hints:

1. Before removing valve cartridge assembly for any maintenance, be sure to note the position of the stop on the cap. The valve cartridge assembly must always be put back in the same position. For normal installations, the stop on the cap will face the left.

   BE SAFE! After you have finished the installation, turn on valve to make sure COLD WATER FLOWS FIRST.

2. To remove valve cartridge from body, shut off water supplies and remove handle and bonnet nut. Do not pry the valve cartridge out of the body with a screwdriver. Place handle on stem and rotate counterclockwise approximately 1/4 turn after the stop has been contacted. Lift valve cartridge out of body
3. To remove seats and springs, remove valve cartridge. Separate cap assembly from the housing assembly by rotating the cap assembly counterclockwise 90 degrees. Separate cap and housing assemblies. Remove seats and springs and replace. Place the largest diameter of the spring into the seat pocket first and then press the tapered end of the seal over the spring. Reassemble valve cartridge and replace in body following instructions given in 1 above.
4. If the water in your area has lime, rust, sand or other contaminants in it, your pressure balance valve will require periodic inspection. The frequency of the inspection will depend on the amount of contaminants in the water. To inspect valve cartridge remove it and follow the steps in note 1 above. Turn the valve to the full mix position and shake the cartridge vigorously. If there is a rattling sound, the unit is functional and can be reinstalled following instructions given in note 1 above. If there is no rattle,replace the housing assembly (RP19805).

You need a new cartridge assembly (part number RP19804). You may notice that the new one will be blue and white, while yours may be white. This is just a change in manufacturing which will not affect your ability to use it. For instructions on how to replace the cartridge assembly, watch this how-to video.

First, we need to find out if the hot or cold valve is causing the leak. Let's begin by troubleshooting with the hot valve:

1. Shut off the hot water supply. If you can't find the shut-off for your tub/shower valve, shut off the water to your house by using your water shut-off valve.
2. Remove the faucet handle. Depending on your handle type, you will need a Phillips screwdriver or an Allen wrench to do this.
3. Remove the chrome bonnet nut using an adjusting wrench.
4. Remove stem extender.
5. Remove stem assembly by pulling straight out.
6. Remove the extender and stem assembly.
7. Remove the seats and springs.
8. Examine them for wear or debris and wipe out any debris in the depression where the seats and springs sit in the valve body.
9. Replace the seats and springs (Delta Genuine Part RP4993 -€“ two sets per package).
10. Reassemble the faucet to see if the drip has stopped.

If the drip persists, repeat the above steps on the cold valve.

If you've replaced the seats and springs and the problem continues, replace both stem assemblies (Delta Genuine Part RP1740 - one stem assembly per package).

If all of the above has not fixed your leak, and your valve is more than 10 or 15 years old, it is possible that the actual faucet body may have developed a leak. If so, you will need to replace your tub/shower valve with a new one.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

It is normal for a small (pencil thin) stream of water to continue to flow from the tub spout when the shower is in operation. If the amount of water flow is excessive, then this indicates a problem with the diverter located in the tub spout. This cannot be repaired, and the spout must be replaced. Remove the tub spout and replace it with a Genuine Delta tub spout.

To locate a local source for Delta tub spouts, contact a licensed professional plumbing contractor or Delta showroom, call 1-800-345-DELTA (3358), or e-mail us for assistance.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

If this is a non-pressure balance tub or shower:

On a single-handle tub or shower, you need to tighten the adjusting ring or replace the cam and packing.

1. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full-on hot and cold mixed position and pressure is exerted down on the handle.

2. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening the adjusting ring can cause premature wear of the seal surfaces, necessitating frequent repairs.

If leak persists, you may need to replace the cam and packing using Delta Genuine Parts.

1. Shut off water supply.

2. Cover drain opening so parts don't fall into it.

3. If you have a lever handle with a red and blue hot/cold button, pry it off to expose the set screw. Loosen the set screw with an Allen wrench and remove the handle. If you have a knob handle, pry off the handle button, remove the screw and lift off the handle.

4. Unscrew the cap counterclockwise and lift off. If the cap is too difficult to unscrew by hand, loosen the gray or white adjusting ring in the cap and try again. If it is still too difficult to remove by hand, place a crescent wrench at the top of it and turn counterclockwise. To avoid damaging the faucet finish, you may want to place a jar opener gripper between the cap and wrench or a heavy cloth such as a towel between the cap and wrench.
   
   CAUTION: IF YOU NOTICE THE CAM TURNING ALSO, QUIT TURNING IMMEDIATELY AND CALL A PLUMBER.

5. Remove cam, packing and ball by lifting up on ball stem.

6. Place replacement packing and cam over stem of ball and engage tab on cam with slot in body. Push down.

7. Partially unscrew adjusting ring and then place cap over ball stem and hand tighten onto body, while pushing down on cam to keep cam's tab engaged with slot in body.

8. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full-on hot and cold mixed position and pressure is exerted down on the handle.

9. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

Look under the sink to be sure the strap assembly that operates the stopper is properly adjusted and that the nut holding the horizontal rod in the drain assembly is secure. Be sure the stopper is properly adjusted.

Note: The cap on the stopper is not designed to be flush with the flange. A seal is created by the weight of the water, which pushes the rubber seal under the stopper against the flange in the sink.

If your drain stopper has been installed to be non-removable, check to see if any section of the pivot rod or strap assembly hits underneath the counter or sink. If so, the stopper can't drop far enough to create a seal in the sink. Depending on what is blocking the action of the pivot rod or strap, you may be able to rotate the pop-up sink stopper slightly so it no longer bumps against anything under the sink.

If everything is adjusted properly, check the amount of silicone or putty between the flange and the sink itself. (Although a white gasket is supplied with each pop-up to seal under the flange, if a sink has an unusually rough drain area surface, it may be necessary to use silicone instead of the gasket.) It is possible to determine if there is insufficient silicone or putty under the flange by using a rubber stopper to seal the drain opening only. You can also press down on the stopper to attempt a manual seal and determine if water is leaking around the pop-up flange. If there is insufficient silicone or putty between the sink and the pop-up flange, water will leak out of the sink into the drain, even with the drain outlet fully closed.

The multi-tool comes with every Delta toilet sold at retail. It is a single tool that can be used to complete the entire installation quickly and easily. One side of the tool is used for the nuts and washers that attach your bowl to the floor and your tank to the bowl. The other side of the tool can be used as a wrench to tighten your water supply line to the water connection in the wall. This tool also comes with a Phillips and flathead screw driver bit to assist with the seat installation.

Delta^® toilets that feature the exclusive SmartFit^® supply line come equipped with an integrated supply line that does not go through the bottom of the tank. Why is this important? This means that your toilet has no unnecessary holes in the bottom of your tank. No holes, no leaks, no worries! There is also no need for you to buy another supply line.

Delta^® toilets feature the exclusive SmartFit^® tank-to-bowl connection. The SmartFit system reduces potential leak points and over-tightening of the fasteners, which can crack the toilet. Utilizing a metal bracket on the bottom of the tank to secure the bolts to the bowl, the SmartFit tank-to-bowl connection eliminates the need for holes typically found in the bottom of the tank. For the convenience of the installer, the three bolts of the SmartFit connection system on Delta toilets are preassembled to the mounting plate.

While there is no handle included on the toilets with FlushIQ technology, it is possible to actuate one manual flush in the event the FlushIQ technology is not operating properly. Simply lift the tank lid off the toilet and push down on the red, manual flush lever. This will require some force due to the weight of the water.

Yes! You can put the toilet into a "sleep mode” by touching the sensor for 7 seconds. The sensor will begin to blink after 3 seconds (this is just letting you know that it is about to enter sleep mode). Once the light turns off, it will start to blink blue. Your toilet is now in sleep mode. It will stay asleep for 10 minutes, or the process can be repeated to manually take it out of sleep mode.

A sensor on the back of the bowl monitors the water level in the bowl. If the water level rises to a critical point, the sensor will prevent additional flushes until the overflow issue is resolved, preventing water from spilling out of the bowl. The LED display will flash red and blue indicating that there is an issue.

Built-in sensors alert you to possible tank leaks, potentially saving water and money. A sensor monitors the water level in the tank. If a leak is detected as the toilet is being flushed, the LED indicator will show yellow instead of blue. If that happens, look at the flapper to be sure there is no debris, obstruction or wear that might be causing the leak.

FlushIQ technology uses capacitive sensing for a clean, touch-free flush with a simple wave of the hand. A sensor on the tank will activate a flush with an intentional wave of a hand. The sensor is positioned out of the way so a user will not activate a flush that they don’t want.

Depending on the water pressure of your home, it will take about 45 seconds to fill the tank. If it is taking much longer, ensure the water supply valve is fully open. If it is still taking too long, remove the brass nut on the inlet supply line in the tank and clear any debris that may be in there.

The first step is to ensure that the water supply is turned on. After this, check battery installation, orientation and condition. If the batteries seem ok, then check to make sure the cardboard spacer was removed from the flapper and that nothing else is lodged inside the tank. If it still does not work, please call Customer Service.

Ensure the waterline is properly set. The water level can be adjusted by turning the red knob. Turning it counterclockwise will raise the water level. If there is still a poor flush, ensure all obstructions are cleared from the trap way, siphon jet, and rim holes.

Often when a new tile or wood floor is installed, the floor is trimmed around the flange, leaving the flange below the floor. Plumbing codes require that the flange must be above the floor. You will need a flange extender, which is readily available at your local building hardware store.

Some homeowners like the bowl sealed to the floor and some do not. But please note that if you seal the bowl to the floor, it will be difficult to know if there is a leak.

For optimal performance and comfort, having a level toilet is recommended. However, floors, particularly in older buildings, sometimes have high and low spots that cause the toilet to rock or not be level. First, be sure the outlet horn of the bowl is not sitting on the flange. (If it is on the flange, you will probably need a new wax seal.) Second, to ensure the toilet is level, use a carpenter's level throughout the installation process. Third, use permanent shims between the bowl and the floor to level the toilet.

In addition to the items that came in your Delta toilet box, you will need a supply line to connect the toilet to the water supply shut-off valve. You may also want safety goggles, a flashlight to see behind the toilet, a carpenter’s level, and a blanket or other soft surface to set the toilet on while you unpack the box. It’s also a good idea to have someone on hand to help you install the toilet bowl.

Yes – attached is a PDF of the parts breakdown. While some of the parts are discontinued, most of the internal parts can still be purchased.

Two Handle Monitor 2300 Series Parts Breakdown

Yes. Delta^® two-handle lavatory and shower models can be fitted with a wide variety of handle styles to suit your tastes. Changing Delta faucet handles is simple and takes less than five minutes.

If you are changing from lever handles to knob or porcelain cross handles, you will need to re-orient the right (cold) handle stem stop so the stem stop faces inward.

If you are changing from knob or porcelain cross handles to lever handles, you will need to re-orient the right (cold) handle stem stop so the stem stop faces outward (both left and right handle stem stops should orient to the right).

Your bath electronic soap dispenser is designed for use with standard household dish soaps, hand soaps and hand sanitizers. Abrasive soaps are not recommended and can damage your pump. The electronic soap dispenser is not intended for foaming hand soaps, thick lotions, scrubs or soaps with beads or pumice.

PPU in the model number means that it uses a pop-up drain that contains plastic.

MPU in the model number means that it contains a metal pop-up drain.

Your Delta^® faucet is designed for leak-free performance. Through normal use, and depending on the water conditions in your area, seats and springs experience wear and may need to be replaced occasionally. It is also possible that there is sediment or debris in your lavatory faucet. If your faucet drips from the spout, follow these simple steps:

First attempt to flush the debris from the system:

1. Remove the aerator.
2. Turn off the water supplies.
3. Turn the faucet handle to the "on" position.
4. Turn the water on at the supply.
5. Flush the faucet and supply lines for one minute.
6. Wash any debris from the aerator before you replace it.
7. Turn off the water using the faucet handle.

Next, check the seats and springs and the ball valve. You may need to replace those using Delta Genuine Parts.

1. Shut off water supply.
2. Cover drain opening so parts don't fall into it.
3. If you have a lever handle with a red and blue hot/cold button, pry it off to expose the set screw. Loosen the set screw with an Allen wrench and remove the handle. If you have a knob handle, pry off the handle button, remove the screw and lift off the handle.
4. Unscrew the cap counterclockwise and lift off. If the cap is too difficult to unscrew by hand, loosen the gray or white adjusting ring in the cap and try again. If it is still too difficult to remove by hand, place a crescent wrench at the top of it and turn counterclockwise. To avoid damaging the faucet finish, you may want to place a jar opener gripper between the cap and wrench or a heavy cloth such as a towel between the cap and wrench.CAUTION: IF YOU NOTICE THE CAM TURNING ALSO, QUIT TURNING IMMEDIATELY AND CALL A PLUMBER.
5. Remove cam, packing and ball by lifting up on ball stem.
   
   
    
6. Remove seats and springs. You can lift them out with a pencil or an Allen wrench.
7. Wipe inside of body with a soft cloth, including where seats and springs sit.
8. Place new seats over new springs (RP4993) and insert into sockets in body using a pencil or an Allen wrench. (Small end of spring goes into seat and large end of spring goes into the faucet body.)
   
   
    
9. If a stainless steel ball is already installed, check it for damage or mineral deposits. Clean it by soaking it in vinegar and wiping it with a rough towel. If the ball appears to be scratched or damaged, you may also need to replace the ball. To replace a round-stem ball (cylindrical stem), use Delta Genuine Part RP70. To replace a diamond-stem ball (flat-sided stem), use Delta Genuine Part RP212. Place ball into body. (Lever handle faucet bodies will have a small straight steel pin inside; be sure to engage pin with slot on side of ball.)
   
   
    
10. Place packing and cam over stem of ball and engage tab on cam with slot in body. (The peak of the triangle in the cam for a lever handle faucet will be facing the spout.) Push down.
    
    
     
11. Partially unscrew adjusting ring and then place cap over ball stem and hand tighten onto body, while pushing down on cam to keep cam's tab engaged with slot in body.
12. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full on hot and cold mixed position and pressure is exerted down on the handle.
    
    
    
    Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening of the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

If the leak persists, check the faucet's stainless steel liners. Replace the entire faucet if the liners are missing, damaged or sticking up above the brass valve body.

With normal wear, the faucet’s seats and springs become worn, which may result in a leak from the spout. To stop the leak, simply replace the seats and springs by following these steps:

Here are some tools you may need:

If you are not certain, you will need to find out if the hot or cold valve is causing the leak. Let's begin by troubleshooting with the hot valve:

1. Shut off water supply.

2. Cover drain opening so parts won’t fall into it.

3. If you have lever handles, loosen the set screw with an Allen wrench and remove the handle. If you have knob handles, pry off the handle button, remove the screw and lift off the handle.

4. Unscrew bonnet nut. Use a crescent wrench to loosen if necessary.

   

5. Pull stem straight up and out.
   
   

6. Remove seat and spring. You can lift them out with a pencil or an Allen wrench.
   
   

7. Wipe inside of body, including where seat and spring sit, with a soft cloth.

8. Place new seat over new spring (Delta Genuine Part RP4993 – two sets per package)and insert into socket in body using a pencil or an Allen wrench. (Small end of spring goes into seat large end of the spring goes into the faucet body.)
   
   

9. IMPORTANT—STEM MUST BE REPLACED PROPERLY.

   1. Knob handle stem position: Slip the stem unit into the body, aligning the tabs on the stem with the slots in the body, so the “stop” on each stem points toward the spout.

   2. Lever handle stem position: Align the tabs on the stem with the slots in the body, so the “stop” on each stem points toward the right. If you have lever handles, you may also need to reinstall the quarter turn stops to limit the handles from turning more than 90º. Note: If you reinstall the handles and find that they aren’t turning the right direction, rotate the stem 180º and check for proper handle rotation.

   

10. Screw bonnet nut on and hand tighten.
    
    

11. Replace handle, tighten screw.

If the drip persists, repeat the above steps on the cold valve.

If the problem continues after you replace the seats and springs, replace both stem assemblies (Delta Genuine Part RP1740 – one stem assembly per package, or RP25513 for those requiring the quarter-turn stop)

Here are some tools you may need:

On a two-handle faucet, try tightening the bonnet shown below. 

If that does not work, you may need to replace the stem.

Purchase Delta Genuine Part RP1740 – For one stem assembly per package, or RP25513 for those requiring the quarter-turn stop.  To replace the stem:

1. Shut off water supply.

2. Cover drain opening so parts won’t fall into it.

3. If you have lever handles, loosen the set screw with an Allen wrench and remove the handle. If you have knob handles, pry off the handle button, remove the screw and lift off the handle.

4. Unscrew bonnet nut. Use a crescent wrench to loosen if necessary.

   

5. Pull stem straight up and out.
   
   

6. IMPORTANT—STEM MUST BE REPLACED PROPERLY.

   1. Knob handle stem position: Slip the stem unit into the body, aligning the tabs on the stem with the slots in the body, so the “stop” on each stem points toward the spout.

   2. Lever handle stem position: Align the tabs on the stem with the slots in the body, so the “stop” on each stem points toward the right. If you have lever handles, you may also need to reinstall the quarter turn stops to limit the handles from turning more than 90º. Note: If you reinstall the handles and find that they aren’t turning the right direction, rotate the stem 180º and check for proper handle rotation.

   

7. Screw bonnet nut on and hand tighten.
   
   

8. Replace handle, tighten screw.

Delta lavatory faucets are designed to accommodate the majority of Delta handles. In most cases handle styles are available in different sizes, depending on the application of the faucet. For example, tub/shower handles tend to be larger than lavatory handles.

To locate a local source for Delta handles, visit your licensed professional plumbing contractor or Delta showroom. You can also e-mail us or call 1-800-345-DELTA (3358).

On a Delta two-handle lavatory faucet, if the handles rotate in the wrong direction, simply rotate the right stem stop assembly 180 degrees. This will change the rotation of the faucet handle to the other direction.

It is extremely rare for a lavatory faucet to develop a leak under the counter. Typically, leaks under the counter occur upon installation due to one of two factors.

With Quick-Snap^® connections - Newer Delta widespread faucets feature Quick-Snap^® installation. If you have Quick-Snap^® connections and experience leaking at the connection points, Quick-Snap may not have been properly installed. Follow these steps to check the Quick-Snap connections:

1. Shut off water supply.

2. Pull at the connections to see if the hoses are properly affixed. If they are not connected securely, pull them off completely and reattach them until you hear or feel a snap.

Acrylic Care and Maintenance
 
We recommend that you clean your acrylic bathing product made of Delta^® ProCrylic^® or Acrylic with Innovex^® Technology with non-abrasive soaps and cleaners such as:
 

• Dishwashing Detergent
• Lysol^® Power Bathroom Cleaner
• CLR^® Bath & Kitchen^® Cleaner
• Formula 409^® All-Purpose Cleaner
• Iron Out^® Rust Stain Remover

Use a terry cloth towel, soft cloth, or sponge. Avoid using abrasive scrubbing pads, steel wool, or sponges.
 
NOTICE: When using drain cleaner or clog remover, rinse thoroughly with water.
 
NOTICE: Certain chemicals and cleaners may deteriorate acrylic surfaces, causing cracks and, potentially, property damage. Never use cleaning products that state on their label that they are not suitable for use on Acrylic, ABS, Polystyrene, or Plastic. We do not recommend using solvents (turpentine, lacquer thinner, mineral spirits, paint thinner, MEK, xylene, acetone, naphtha, etc.), Simple Green^® All-Purpose Cleaner, Pine-Sol^® Original, Scrubbing Bubbles^® Cleaner, Tilex^® Bathroom Cleaner, The Works^® Tub & Shower Cleaner, Lysol^® with Hydrogen Peroxide Multi-Purpose Cleaner, or Windex^® Vinegar Multi-Surface Cleaner.
 
Sealant Information
 
NOTICE: Silicone and acrylic latex sealant are not recommended due to potential adhesion and shrinkage, which could lead to leaks. For best results, use an advanced kitchen and bath polymer sealant such as:
 

• DAP^® 3.0™ Kitchen, Bath & Plumbing High Performance Sealant
• Red Devil^® RD3000™ Advanced Kitchen & Bath Sealant
• ECO-BOND^® Kitchen-Bath-Plumbing Adhesive and Sealant

 
Application Tips
 
Use painter’s tape to mask off the seam to help make cleaning up easier. Maintain a constant speed when applying the bead. Use a caulk tool or a plastic spoon to work the sealant into the joint. Wetting the tool with denatured alcohol will help create a smooth finish. Follow the directions on the back of the tube for cure time.
 
NOTICE: Certain chemicals and cleaners may deteriorate acrylic surfaces, causing cracks and, potentially, property damage. After application/installation, clean up the product surface and remove any excess sealant with denatured alcohol only. Do not use solvents (turpentine, lacquer thinner, mineral spirits, paint thinner, MEK, xylene, acetone, naphtha, etc.).
 
*All trademarks are the property of their respective owners.

 

Pressure balance faucets use different valve technology than non-pressure balance units. To obtain the benefits of pressure balance, you will need to purchase a new Delta^® Monitor^® pressure balance faucet.

More details and a demonstration of a pressure balance valve

The Delta Faucet Monitor Series is equipped with a stainless steel pressure balancing spool. This pressure balancing unit protects the user by equalizing the water pressure inside of the shower valve itself. This protects the user if there is a decrease in pressure from the hot or the cold supply. If that were to occur the faucet will automatically readjust the water pressure from the opposite side so that it is equal with the supply that dropped in pressure. Meaning that if someone is in the shower and the toilet is flushed, the valve will reduce the hot water pressure coming into the faucet to match the cold. This ensures a scald free environment and a constant temperature within + or - 3 degrees Fahrenheit.

If you always have large differences between hot/cold water pressures, then the faucet will only allow the minimum amount of pressure through. If you have a hot water supply of 25 pounds per square inch and a cold water supply of 60 pounds per square inch then the faucet will always operate at 25 pounds per square inch.

Read more on how pressure balancing works.

No.  The shower floor is designed to be pre-pitched toward the drain as long as the base is properly installed on a level subfloor.

We recommend cleaning your shower base with a non-abrasive and/or non-caustic cleaner to prevent scratching or dulling of the finish.

No.  The shower base is designed to rest directly on the subfloor.

All parts and finishes of the Delta^® shower base are warranted to the original consumer purchaser to be free from defects in material and workmanship for the time periods listed below.  This warranty is extensive in that it covers replacement of all defective parts and even finish, but these are the only two things that are covered.

The trench grate is made of stainless steel.

Yes.  A portion of the subfloor will need to be cut in the drain area to accommodate the lowest part of the trench drain. 

A small gap is normal and necessary to allow proper movement of the handle without damaging the escutcheon below it. An excessive gap results from improper height adjustment at the time of installation. To fix it:

1. Loosen the nut under the counter/sink.

2. Then screw the escutcheon UP just enough to make up the gap.

3. Then re-tighten the nut. This lowers the valve and reduces the gap

In most cases, the finish is safe if you follow the manufacturer’s instructions for use and make sure the drain cleaner isn’t left on the finish for longer than 30 minutes.

• Remove the aerator, soak it in vinegar overnight, then flush with water.
• For stubborn deposits, rub with a toothbrush.

Always blot dry any water from the faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water.  Make certain that you rinse the surface thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409^® Antibacterial All Purpose Cleaner, Fantastik^® All Purpose Cleaner, or Windex^® Original Glass Cleaner, when used according to the manufacturers' instructions for use. 

Avoid using the following which can damage your finish:

• Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
• Avoid products that state on the label that they remove tarnish and rust and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
• Avoid harsh abrasives or polishes.
• Avoid bleach-based cleaners.

• Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water.  Make certain that you rinse thoroughly with water afterward.
  
  If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409^® Antibacterial All Purpose Cleaner, Fantastik^® All Purpose Cleaner, or Windex^® Original Glass Cleaner, when used according to the manufacturers' instructions for use. 
  
  Avoid using the following which can damage your finish:

  • Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
  • Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
  • Avoid harsh abrasives or polishes
  • Avoid bleach-based cleaners

Some common tools include:

• Basin wrench
• Adjustable wrench
• Silicone sealant - Plumber's Putty is not generally recommended
• Plumber's tape
• Channel locks
• Screwdriver (Phillips and slotted)
• Flashlight

Please refer to the Maintenance & Installation Sheet supplied with the faucet to make sure you have all the necessary tools. If you need a Maintenance & Installation Sheet for your faucet, visit the Online Catalog and search for your faucet. When your faucet appears, select the Maintenance & Installation option to view the installation information.

Call us at 1-800-345-DELTA (3358), Monday through Saturday, 7 a.m. to 9 p.m. CST or Click here to send a message directly to Customer Service.

Soaking your aerator in white vinegar overnight should help remove any mineral deposits and normal build up. Any extra-stubborn deposits can be broken free with a tooth brush. Once complete, simply rinse the aerator off with water.

Delta Faucet Company recommends you leave the existing fitting on the PEX supply tubing and not shorten the tubing. If you determine the PEX supply tubing for this faucet is too long and must be shorter to create an acceptable installation, be sure to read the instructions and plan ahead. When cutting the supply tubing, the installer accepts the responsibility to do so in a way that allows a leak-free joint to be created.  Delta is not responsible for tubing that is cut too short or cut in a way that will not allow for a leak-free joint. For custom fit installations, you must use RP50952 sleeves supplied with model and nuts included on supply lines. Tube cut must be straight. See plastic sleeve installation instructions found on RP50952.

NOTICE: DO NOT use a metal sleeve, RP51243 gasket (supplied with faucet) or ferrule in the place of the plastic sleeve supplied--it may not create a leak-free joint. Do not use pipe dope or other sealants on water line connections.

Instructions: Watch this how-to video for information on how to cut your PEX supply lines to size.

1. Identify desired length of tube (1). Leave 1" - 2" of extra length to allow for easier installation, and cut tube. Ensure cut is straight and burr free.

2. Slide nut (2) and plastic sleeve (3) onto cut tube. Ensure sleeve is oriented as shown.

3. Insert tube into outlet fitting (4). Tube should touch bottom of hole inside fitting.

4. Slide plastic sleeve down tube until it engages top of fitting. NOTICE: Failure to use plastic sleeve in the correct orientation will result in disconnection and possible water damage.

5. Slide nut over plastic sleeve. With wrench, tighten nut 2 turns past finger tight. Do not overtighten.

 

Yes, you just need to be cautious not to scratch or bend the part.

After testing and researching, we found that the process of brazing the tee caused inconsistency with the crimping process. We have begun using a forged tee which eliminates the inconsistencies in the process and solves the leaking problem. You will need a new hose assembly (part number RP34352).

During the first few days you use your faucet, a small amount of debris may be flushed out of your pipe system. This happens even though the plumber flushes the pipes before completing work on your home. In addition, particles of solder, copper chips, plumber's tape and other installation materials can get caught in aerators and showerheads. Occasionally, a chip might damage the valve seat that provides the watertight seal. The tips below will help you avoid problems. It's a good idea to follow these procedures each time the water has been turned off for repairs in your home.

The faucet is in the wrong position.

To correct an uninstalled faucet:

• Rotate the spout 180 degrees so the Delta^® name appears below the spout.

To correct an installed faucet:

• Shut the water off at the water supplies.
• Disconnect the faucet and remove it from the sink.
• Rotate the spout 180 degrees so the Delta name appears below the spout and it faces toward the sink.
• Reinstall the faucet.

Pinch together at the base of the black plastic halves, next to the hose. The top halves will spread apart. Pull down gently. Release tabs from the brass connector.

Look under your sink. If you see black plastic clips on the hoses, you have a Quick Connect faucet. Metal nuts on the hoses signify a standard thread-on connection.

Delta Faucet Company has developed quick-connect parts to fit the request for longer hoses.

• 67" widespread hose for all two-handle kitchen and lavatory widespreads - part number RP40307
• 6' vegetable spray hose without sprayer - part number RP40308GR (gray ferrules), part number RP40308BL (black ferrules), or part number RP40308 (white ferrules)
• Vegetable spray cap for the Quick Connect nipple - part number RP40301
• Quick Connect nut and adapter - part number RP41478

California AB 1953 (or Vermont S152 if you get a Vermont query) is a law that further limits the weighted average (amount of) lead content in pipes, fittings and plumbing fixtures used to convey drinking water to a maximum of .25% on wetted services. This is less than the allowable level in most states whose standards are based on the Federal Safe Drinking Water Act, which has been very effective in making drinking water safer.

Delta Faucet Company provides the warning label to comply with the California Safe Drinking Water and Toxic Enforcement Act of 1986, commonly known as “Proposition 65.” Many products sold in California are required by law to carry the label. The following example label is included on packaging for Delta^®, Brizo^® and Peerless^® showers, tub fillers, bidets, toilets, accessories and select repair parts (RPs):

We are providing Prop 65 warning labels simply to inform consumers that the product contains chemicals on the State of California’s Prop 65 list. Delta Faucet Company products that carry the Prop 65 label include components made with brass, which contains small but detectible amounts of lead—an element included on the Prop 65 chemical list. Brass has a decades-long history of successful use in plumbing applications.

Even though a product may be found to contain a Proposition 65-listed chemical, it does not mean that use of the product will cause cancer, birth defects or other reproductive harm. Nor does it mean that a product is unsafe. All Delta Faucet Company products meet or exceed the requirements of applicable product performance and safety industry standards, as well as the federal Safe Drinking Water Act. We are confident there is no health hazard associated with the installation or removal of Delta, Brizo or Peerless products.

Delta Faucet Company products that carry the Prop 65 label are made with brass, which contains small but detectible amounts of lead—an element that is included in the Prop 65 chemical list.

In 1986, California voters approved the Safe Drinking Water and Toxic Enforcement Act (known as “Proposition 65”). Proposition 65 is a "Right to Know" statute; its purpose is to make sure people are aware, before they purchase, that the product they come into contact with contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. The statute requires a warning label even if the amount of the chemical is miniscule.

The State of California has listed over 900 chemicals that must be disclosed under Prop 65. The list, which is updated annually, includes a wide variety of chemicals that can be found in many consumer products, such as kitchen utensils, footwear and handbags, exercise equipment, photo and scrapbook albums, luggage, and many other products (even foods and beverages).

The State of California provides Proposition 65 information on the Office of Environmental Health Hazard Assessment website.

This label is included on any product that contains exposed brass that an installer or service provider may come into contact with, such as showers, Roman tub faucets, freestanding tub fillers, showerheads and handshowers, bidets, toilets, accessories and select repair parts (RPs). Delta Faucet Company lavatory, kitchen, bar/prep, beverage, pot filler and laundry faucets, as well as related RPs and strainers, do not need to be labeled.

We are providing Prop 65 warning labels to inform consumers that the product contains chemicals on the State of California’s Prop 65 list. It does not mean that a product is unsafe. All Delta Faucet Company products meet or exceed the requirements of applicable product performance and safety industry standards, as well as the federal Safe Drinking Water Act. The label simply ensures that Delta Faucet Company is in compliance with the State of California’s Prop 65 law for warning label requirements.

Delta Faucet Company products are sold nationwide and in Canada. It would be considerably complex to determine which products will be ultimately sold or brought into California. Therefore, to ensure compliance with Proposition 65 requirements, we have decided to include these labels on applicable products, regardless of where they might be purchased or sold.

No. Previously installed faucets are not affected.

This icon is used to signify any model that is CA or VT compliant.

It appears in the "features" area of any faucet that complies.

On the thumbnails here:

No. According to the Plumbing Manufacturers Institute (PMI), lead levels have been reduced to nearly immeasurable amounts due to advancements in materials and manufacturing processes. Where trace amounts of lead have been found in drinking water, aging infrastructure, including pipe and plumbing system components, have been the main contributors of trace amounts of lead in the water supply.

Yes.

Click here for a listing of kitchen faucets.

Click here for a listing of bath faucets.

Delta^® toilets with FlushIQ™ technology are equipped with three unique features that differentiate it from the competition and even above and beyond the other innovations found in other Delta toilets.

1. Overflow Protection
2. Touch-Free Flush
3. Leak Detection

Learn more about FlushIQ™ technology.

H₂Okinetic^® Technology sends water through a unique pattern which forms larger droplets of water, making you feel like you’re using more water while actually using less.

Visit our H₂Okinetic^® Technology page for more information and to learn how it works.

DST in the model number means that this product includes Diamond Seal Technology. Please see our Smart Solution feature on this technology.

Touch₂O™ and Touch₂O_.xt™ Technology incorporate an automatic water flow shut-off. In the kitchen, it will shut the faucet off after four minutes if the water is left running with no activity. In the lavatory, it will shut off after one minute with no activity.

Start by following the step-by-step instructions in the Maintenance & Installation Sheet included with your Touch2O® Technology faucet or reference the illustrated color Quick Start Guide. To find the Maintenance & Installation Sheet online, enter your model number in the search box in the upper right corner of this page. Then select the “Product Support and Repair Parts” tab to view the Maintenance & Installation Sheet, as well as other product documentation.

The best practices noted in the Maintenance & Installation Sheet are also summarized here:

DO:

• Use the stabilization plate provided with the faucet. (It is an insulator, which helps improve touch performance.)
  
• Use all other insulators—including the spout insulating element, spout insulator and spout base—provided with the faucet. (As stated in the Maintenance & Installation Sheet, there is one exception to this: The spout insulator cannot be used with thin-mounting surfaces, such as drop-in stainless steel sinks.)
• Make sure the metal shank is at least ½” from the wall of the sink bowl or other metal objects (e.g., sink clips, metallic hoses, house wiring, etc.)
  
• Separate the LED cable (black wire with the stereo plug) as much as possible from the red spout sensor wire. Bundling these wires together will decrease touch sensitivity, while separating them will increase touch sensitivity.
  

We also recommend that you:

• Place the battery pack as close to the floor of the cabinet as possible. (Place it flat on the floor for best results. This placement will help improve touch performance.)
• Maintain a 2” clearance around the battery pack (excluding the floor of the cabinet itself).
• Route faucet wires away from all hoses and supply lines, so they do not move when the spout is rotated or the spray wand is pulled out.
• Avoid placing household objects (e.g., sponges, soaps, decorations, etc.) within contact of the spout or handle.

DO NOT:

• Modify the supplied parts. (There is one exception: The stabilization plate may be cut for non-standard hole spacing.)
• Use a power adaptor in lieu of the supplied battery pack.
• Bundle wires together.
  

We also recommend that you DO NOT:

• Connect the faucet or battery pack to anything that is acting as an earth ground (e.g., house wiring or water lines).
• Install the faucet on a metal countertop. (Metal sinks are fine.)
• Install the faucet within 4” of a metal backsplash behind the faucet.
• Wrap wires around drains.
  

Yes – You can call Delta Faucet at 1-800-345-DELTA (3358).
Monday - Friday: 8 a.m. - 8 p.m. EST
Saturday: 9 a.m. - 6 p.m. EST

No, you cannot use a power adapter in lieu of the supplied battery pack. The faucet is only designed for use with a battery pack and connection with a power adapter can damage the electronics in the faucet. Therefore, connecting a power adapter to a faucet that uses only a battery pack will void the warranty.

No. Touch₂0^® and Touch₂O_.xt^® Technology faucets are powered by batteries, which are included in the box.

No. The installation process is just like installing a regular pull-down faucet with an addition of one more component and a few easy-to-connect wires. Because the faucet works on batteries, there is no need to hire an electrician to assist with the installation. Even the batteries are included in the box. With DIAMOND™ Seal Technology, the integrated supply lines mean everything is included in the box.

Touch₂O^® Technology will work with any sink material, including stainless steel. For best performance, metal countertops are not recommended for use with a Touch₂O^® Technology faucet. It is also recommended that you do not install the faucet within 4” of a metal backsplash behind the faucet. The Touch₂O_.xt^™ faucets are best designed to work on non metallic sinks. If used on a metallic sink touching the sink could activate the faucet.

You control water flow manually with the handle, just as you would operate any standard faucet. When operating the faucet in “Touch” or hands-free mode, the water flow setting remains the same as the previous use.

You control the water temperature manually with the handle, just as you would any standard faucet. When operating the faucet in “Touch” or hands-free mode, the water temperature setting remains the same as the previous use.

Grounding is not required on any faucets with Touch₂O Technology manufactured after February, 2009. If the solenoid does not have a green grounding wire (see image), it does not need to be grounded.

An LED indicator light at the base of the faucet will shine blue when the “Touch” feature is activated. If the handle is in the “off” position, you may tap the spout or handle to turn off the light. When using the faucet with hands free activation the blue light will flash so you know the faucet will turn off when you leave. At this point you can touch the faucet off if you need to turn it off.

You may choose to operate the faucet as you would any standard single-handle faucet by moving handle to the on and off positions. You may also tap it on and off with a deliberate touch, like that of playing the piano. If you have a Touch₂O_.xt^™ Technology faucet, the water flow is turned on by placing your hands within 4” of the faucet. To turn it off, you simply remove your hands from the 4” activation area.

Every person has a characteristic called capacitance. Capacitance is an electronic term that has units of measure called farads. Capacitors are electronic components that store electrical energy. A human body typically has 22 pico farads of capacitance. A result of this capacitance is often felt in the winter months via static discharges that occur when walking across a carpet and touching a metallic object. Walking across a carpet generates energy that is stored in the body’s capacitance. This energy is discharged when touching another object at a different voltage potential.

A capacitive touch sensor is basically a sensing device that measures capacitance in its environment. When a touch sensor is connected to the faucet, it first establishes a baseline level of capacitance. Once this is established, it then looks for an increase in capacitance that occurs when a person touches the faucet (the human body’s 22 pico farads). The sensor detects the increase in capacitance and either turns on water flow or turns off water flow. When the person releases the faucet, the decrease in capacitance is also detected.

Touches and grabs are distinguished by measuring the duration of the person touching the faucet. Touches are defined as being less than 300 milliseconds, and grabs as more than 300 milliseconds.

There are two capacitive touch sensors in faucets with Touch₂O^® Technology. The first touch sensor is connected to the handle and the second sensor is connected to the spout. If a touch sensor is connected to anything conductive (wire, metal sheet, metal bar, etc.) that conductive element becomes an extension of the touch sensor.

The first sensor is attached to the handle which is made of brass. Since brass is conductive, the entire handle of the faucet is a touch sensor. The second capacitive sensor is connected to the spout. As the spout is also made of brass, the spout is also a touch sensor. However, depending on what is defined as the spout, there may be two exceptions:
 

1. At the base of the spout is a black plastic insulating ring. It’s function is to isolate the spout from a sink. This black ring is not touch sensitive.
2. The pull down wand is isolated from the spout via an insulator. Because of the isolation, the pull down wand is not touch sensitive. This arrangement is intentional to provide the most intuitive operation of the faucet.

To help you identify the manufacture date of your Pilar Touch2O faucet, Delta Faucet Company has used the following different labels as identifiers for when your faucet was manufactured.

• Gen 1 M&I - 60089 (Pre March 2009 980T models) Smaller blue label and includes "51723"
  
  
   
• Gen 1 M&I - 63440 (Pre March 2011 980T models) Smaller white label and includes "51723WH"

  
   
• Gen 2 M&I - 63653 (980T) Larger white label includes "62530"
  
  

If there’s a cross-flow of hot and cold water, it could be that the check valves are not properly installed on the supply lines. Make sure the ferrules are screwed onto the check valves and that the hot and cold water lines each have a check valve installed.

Yes. The installation process is just like installing a regular faucet with the addition of one more component and a few easy-to-connect wires. With DIAMOND™ Seal Technology, the integrated supply lines mean everything is included in the box — even the batteries.

If your faucet was manufactured before February 2009, the grounding clips may not be properly installed. Make sure they haven’t been bumped off with use and that they’re in the proper place and secured with tape. Also check for proper grounding. Note that grounding is not required on faucets with Touch₂O Technology manufactured after February 2009. If your faucet does not have a green ground wire, it may not require grounding.



The spout may be in electrical contact with the sink. Make sure the spout insulating components are in place.

Remember too that the faucet automatically shuts itself off after 4 minutes on kitchens and 1 minute on lavatories if there is no activity.

With Lav products it is required that the popup is changed to the supplied non conductive popup. Also ensure that spout sense wire and LED wire are not making intermittent contact with metal parts under the sink. If problem persists, adhere LED wire, battery wire, and spout sense wire to the back of the cabinet.

If the handle or spout doesn’t respond to touch, check the batteries. Make sure the batteries are new and properly loaded in the battery box, and that power is available. For models made before February 2009 check that the grounding clips are connected properly.as described in the Maintenance and Installation Guide, and that the faucet is grounded to an electrical or plumbing line. Grounding is not required on faucets with Touch₂O^® Technology manufactured after February, 2009. If your faucet does not have a green ground wire, it may not require grounding. Check to be sure all electrical connections are solid.



It is possible that the spout is in electrical contact with the sink. Make sure the spout insulating elements are in place and, again, check for proper grounding.

The valve may simply not be turned on. Make sure the handle is in the ON position and that power is available.

It could also be that the user is not touching the faucet properly. Make sure the touch is not too long or too short — it should be deliberate, like striking a key on a piano. Don’t use fingernails or a dry cloth to touch the faucet.

Finally, the unit may need to reset. Disconnect the battery, wait 30 seconds, then reconnect the battery.

If the LED does not come on, it may be there’s no power. Check the batteries.

The wires to the spout LED may have been disconnected. Follow the wires down from the spout to the electronics box, double checking they are securely attached.

For sinks with non-standard hole spacing, it is acceptable to cut the stabilization plate to fit.

The Touch₂0^® Technology faucet features DIAMOND™ Seal Technology, which has PEX waterways. This means that the waterways are lead free so once inside the faucet, water does not come into contact with metal contaminants nor any of the specialized “Touch” components, alleviating any electrical safety risks. Touch₂0^® Technology operates on 6-Volt batteries and according to electrical safety codes, anything less than 24V is considered safe.

When operating the faucet in “Touch” mode, an automatic shut-off feature will stop the flow of water after four minutes on kitchen faucets and one minute on lavatory faucets if the water is left running with no activity.  When using “Hands Free” mode, the Touch₂O_.xt™ Technology faucet will automatically shut off within 5 seconds after removing your hand.

Should your Touch₂0^® or Touch₂O_.xt™ Technology faucet be activated accidentally, the automatic shut-off feature will stop the flow of water after four minutes on kitchens and one minute on lavatories if the water is left running with no activity.

Your Touch₂O^® or Touch₂O_.xt™ Technology faucet is powered by batteries, therefore the “Touch” and/or hands-free functions will still operate during a power outage. Even without battery power, the faucet will operate with manual function.

No. Touch₂O^® Technology is a sophisticated technology that can distinguish the difference between a tap and grasp by measuring the duration of the contact with the faucet. Touches are defined as being less than 300 milliseconds, whereas grabs are more than 300 milliseconds.

At the base of the spout there is an LED light indicator that works as follows:

• Solid Blue – Normal operation, “Touch” mode is activated.
• Flashing Blue – Normal operation, the hands-free mode is activated.
• Solid Red – Warning mode – Replace batteries as soon as possible. While the water is running Solid Red LED is illuminated. When the water is off, the Red LED flashes once every 5 seconds. The faucet operates normally, solenoid valve is open.
• Rapid Flash Red – Alert Mode – Battery Failure Imminent. The Red LED flashes once a second. The first time the faucet is used, the Red LED will turn ON, the solenoid valve will be opened and remain open. The manual valve must be used until the batteries are replaced.
• Solid Red – Lockdown Mode – Replace Batteries. Extremely Low Batteries - The RED LED is ON, and water will not flow. The solenoid valve is closed and faucet will not operate until batteries are replaced.
• Long Flash Red (2 seconds on / 2 seconds off) – Board error, replace electronics kit, RP53230 See manual bypass of electronics section of Installation instructions.

Separate the LED cable (black wire with the stereo plug) as much as possible from the red spout sensor wire. Bundling these wires together will decrease touch sensitivity, while separating them will increase touch sensitivity. Route all wires away from all hoses and supply lines to prevent contact. DO NOT bundle wires together or wrap them around drains.

Touch₂O^® Technology kitchen faucets are powered by 6 AA batteries and Touch₂O^® and Touch₂O_.xt are powered by 4 AA batteries. Ordinary batteries will last up to two years with standard use. The LED indicator light on the base of the faucet will start blinking red when it is time to change the batteries. If the batteries are not replaced in time, the faucet will still function with manual operation.

Place the battery pack as close to the floor of the cabinet as possible. Put it flat on the floor for best results. Maintain a 2” clearance around the battery pack (excluding the floor of the cabinet itself).

The stabilization plate acts as an insulator, which helps improve touch performance. 

Yes. The installation process is just like installing a regular faucet with an addition of one more component and a few easy-to-connect wires. Because the faucet works on batteries, there is no need to hire an electrician to assist with the installation. Even the batteries are included in the box. With DIAMOND™ Seal Technology, the integrated supply lines mean everything is included in the box.

You may contact us in a variety of ways.

1. E-mail - You may fill out our Contact Us form to send a message directly to Customer Service.

2. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative.
   Monday - Friday: 8 a.m. - 8 p.m. EST and Saturday: 9 a.m. - 6 p.m. EST
   
   When calling Delta Faucet, please use the following prompts to direct your call:
   Press 1 for Commercial Products
   Press 2 for Kitchen, Bathroom, or Tub/Shower faucets
   Press 3 for Bathroom or Kitchen Accessories (soap dispenser, towel bar, etc.)
   Press 4 for Shower Enclosure, Tub, or Toilet
   Press 5 to Register a Product
   Press 6 for inquiries about a recently placed order
   Press 7 for Leak Detection
   Press 8 for Spanish speaking customers

• E-mail - You may fill out our Contact Us form to send a message directly to Customer Service.

You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative.
Monday - Friday: 8 a.m. - 8 p.m. EST and Saturday: 9 a.m. - 6 p.m. EST

When calling Delta Faucet, please use the following prompts to direct your call:
Press 1 for Commercial Products
Press 2 for Kitchen, Bathroom, or Tub/Shower faucets
Press 3 for Bathroom or Kitchen Accessories (soap dispenser, towel bar, etc.)
Press 4 for Shower Enclosure, Tub, or Toilet
Press 5 to Register a Product
Press 6 for inquiries about a recently placed order
Press 7 for Leak Detection
Press 8 for Spanish speaking customers

You may also contact us by filling out our Contact Us form to send a message directly to Customer Service.

If you want to exchange or return an uninstalled faucet, take it, along with the sales receipt, to the place of purchase.

If your faucet was installed by a Delta^® plumber and is not performing to your satisfaction, please e-mail us or call 1-800-345-DELTA (3358).  Monday - Friday: 8 a.m. - 8 p.m. EST and Saturday: 9 a.m. - 6 p.m. EST

When calling Delta Faucet, please use the following prompts to direct your call:
Press 1 for Commercial Products
Press 2 for Kitchen, Bathroom, or Tub/Shower faucets
Press 3 for Bathroom or Kitchen Accessories (soap dispenser, towel bar, etc.)
Press 4 for Shower Enclosure, Tub, or Toilet
Press 5 to Register a Product
Press 6 for inquiries about a recently placed order
Press 7 for Leak Detection
Press 8 for Spanish speaking customers

Before returning a product to us, call 1-800-345-DELTA (3358) to verify that the faucet or parts need to be returned. Depending on your circumstances, you will be asked to discard your old faucet or faucet parts or return it/them to us. If you do need to return them, you will be given a mailing address at that time.

If a problem arises with a Delta Faucet a customer may request replacement parts in a variety of ways.

1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280
2. Click here to send a message directly to Customer Service.
3. Phone - You may call the appropriate Customer Service number and speak with a representative about receiving replacement parts under warranty.
    

   Delta Faucets	Delta Tubs &Shower enclosures	Delta Toilets
   1-800-345-3358	1-800-355-2127	1-877-345-1345
   M-F 8am-8pm (EST) Sat 9am-6pm (EST)	Mon-Sat 8am-6pm (EST)	Mon-Sat 8am-6pm (EST)

                                         
4. Some Delta Faucet distributors will exchange parts for a warrantied faucet. You should check with your distributor first to determine their policy.

Faucet Replacement Parts information for many models, including discontinued models, can be found through Customer Support section of the site.

From the Customer Support Main Page you can use the Get Support & Repair Parts tab to locate your product first.

If you know your model number, enter it in the Know Your Model box provided. If you do not know your number, click on the link “Use our handy Wizard” and you will be guided through a wizard designed to help identify your faucet. The result produces images of faucets that fit the descriptions selected in the wizard. If you see a model that matches yours, click on it and you will have access to any documents available. Parts diagrams are usually found in the Parts Diagram document, although occasionally you will need to view the Installation Instructions document if a specific parts diagram is not available.

Some older models are not available on our site.  If you cannot find your model, call 1-800-345-DELTA (3358) or e-mail us, and we'll gladly help you determine if parts are available for your faucet.

Within seven to ten working days.

There are a number of ways to purchase genuine Delta Faucet Replacement Parts.

1. Enter your zip code in our Dealer Locator to locate a dealer near you.
2. To order parts online, click here.
3. Contact your professionally licensed plumber or Delta showroom.

Delta Select products were re-branded under the Brizo name in early 2004. While still a part of the Delta Faucet Company, Brizo Faucets are designed for the more discriminating consumer. Your Delta Select faucet product information, repair information and warranty are still the same, just under a new name. The Brizo Faucet site location is www.brizo.com.

Returns are subject to the return policies at the place of purchase. Many retailers require you to return your faucet to the store, along with proof of purchase (original sales receipt) for reimbursement or replacement. As store policies may vary considerably, Delta can only be responsible for replacing faucets or faucet components when the issue concerns a warranty claim.

If you received your parts from Delta Faucet Company, please call:

Delta Faucets	Delta Tubs &Shower enclosures	Delta Toilets
1-800-345-3358	1-800-355-2127	1-877-345-1345
M-F 8am-8pm (EST) Sat 9am-6pm (EST)	Mon-Sat 8am-6pm (EST)	Mon-Sat 8am-6pm (EST)

or contact us by e-mail.
If you purchased your parts from a retail or wholesale source, return them to the source for a refund or exchange, depending on store policy.

You may request additional faucet parts in a variety of ways.

1. Write - You may send a letter that lists the model number, when and where the faucet was purchased, and who installed it to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280
2. Click here to send a message directly to Customer Service.
3. Phone - You may call the appropriate Customer Service number and speak with a representative about receiving replacement parts under warranty.
    

   Delta Faucets	Delta Tubs &Shower enclosures	Delta Toilets
   1-800-345-3358	1-800-355-2127	1-877-345-1345
   M-F 8am-8pm (EST) Sat 9am-6pm (EST)	Mon-Sat 8am-6pm (EST)	Mon-Sat 8am-6pm (EST)

                                        
4. Many Delta Faucet distributors will provide parts for a new faucet. You should check with your distributor first to determine their policy.

 

Many stores can order Delta® faucets that are not stocked or displayed in the store. Ask the plumbing department manager or store manager for assistance with Delta special orders.

You also can preview a large assortment of Delta models in many finishes in the Online Catalog.

The finishes available vary from product to product, so not all products are available in all finishes. The Product Catalog section of our website will allow you to select a product, see what finishes are available for that product, and actually view the product in each of those finishes. Other than chrome, each finish has a two-letter suffix in the faucet model number. A summary of finishes and their two-letter suffix is below:

---

Current Finishes

---

Arctic Stainless - AR

A glossy finish with icy tones

Black - BL

Black A glossy black powder coated finish

Bright Stainless Steel - ST

Shiny stainless steel; Chrome-like in appearance but not plated

Brilliance^® Stainless - SS

A neutral, low-gloss finish

Brilliance^® Polished Brass - PB

A high-gloss, vibrant gold finish

Brilliance^® Polished Nickel - PN

A high-gloss, pale gold finish

Brushed Nickel - BN

A warm, muted finish

Chrome and Brilliance^® Polished Brass - CB

A high-gloss, bright finish

Champagne Bronze - CZ

A warm, muted gold finish

Chrome - No suffix

A cool, high-gloss finish

Chrome and Matte Black - CS

High-gloss Chrome and deep Matte Black split

Matte Black and Brushed Nickel
Muted Brushed Nickel and dark Matte Black split

Oil Rubbed Bronze - OB

A dark, muted finish with bronze highlights

Peened Stainless Steel - PS

Similar to Brushed Stainless Steel finish, but matte textured center area instead of brushed
 
Satin Nickel

A warm, low-gloss finish

SpotShield™ Brushed Nickel - SP

A spot-resistant, warm, low-gloss finish

SpotShield™ Brushed Nickel and Matte Black

Spot-resistant Brushed Nickel and Matte Black split

SpotShield™ Stainless

A spot-resistant neutral, low-gloss finish
 

Stainless and Cracked Pepper Finish - SB

A neutral finish with cracked-pepper-black accents

Stainless and Chili Pepper Finish - SR

A neutral finish with chili-pepper-red accents

Stainless and Snowflake White Finish - SW

A neutral finish with snowflake white accents

Venetian Bronze - RB

A low-gloss, deeply warm finish with subdued highlights

White - WH

A low gloss, pristine white finish

White/Chrome

A high-gloss Chrome and pristine white split

---

Discontinued Finishes

---

Aged Pewter - PT

Brilliance^® Pearl Nickel /Brilliance^® Polished Brass - NP

Brilliance Pearl Nickel Brilliance Polished Brass A product produced in a split finish with some components in Brilliance® Pearl Nickel and some in Brilliance® Polished Brass. This is produced using Delta's Brilliance finishing process, making it an extremely durable finish that won't corrode, tarnish or discolor.

Brilliance^® Pearl Nickel - NN

Brilliance Pearl Nickel A dull or matte nickel appearance finish. This is produced using Delta's Brilliance finishing process, making it an extremely durable finish that won't corrode, tarnish or discolor.

Brilliance^® Pearl Nickel /Chrome - NC

Brilliance Pearl Nickel Chrome A product produced in a split finish with some components in Brilliance® Pearl Nickel and some in Chrome. Brilliance® Pearl Nickel is produced using Delta's Brilliance finishing process, making it an extremely durable finish that won't corrode, tarnish or discolor.

Matte Chrome - MC

Matte Chrome Dull or matte chrome finish appearance.

Biscuit - BS

Biscuit Biscuit powder coated finish. Biscuit is a warm, off-white finish often found on appliances

 

Brilliance^® finishes, designed to not corrode, tarnish or discolor for a “like-new” look for life, are developed by embedding molecules deep into the faucet’s surface, creating a bond that is virtually indestructible with an incredibly reflective shine. This process is known as Physical Vapor Deposition (PVD). Delta Faucet Company was the first manufacturer to offer this patented process. Brilliance resists abrasions and discoloration better than traditional special finishes and, in many cases, better than chrome.

In independent tests using the harshest drain cleaners, the Delta Brilliance drain retained its appearance, while its competitors did not come close. Tested with over 100 household cleaners, the abrasion resistance of the Brilliance finish can even withstand repeated scouring with steel wool. A Brilliance finish is guaranteed not to corrode, tarnish or discolor for as long as you own your home. It can even withstand prolonged exposure to harsh coastal environments.

Learn more about the Brilliance Anti-Tarnish Finish process.

Delta's Brilliance^® finishes are more durable than traditional clear coating. These beautiful finishes, which give your home an instant decorator look, won't corrode, tarnish or discolor. They are designed to look like new for life. The finish was tested against more than 100 common household cleaners. Brilliance will even withstand prolonged exposure to hard water or sea air.

Pin holes in a Delta faucet spout are usually caused by "dezincification," which is the removal of zinc from the brass due to salt solutions, brackish water, mildly acidic solutions and poorly grounded plumbing systems. When the zinc is removed, the copper is redeposited to these areas and the surface of the part. The redeposited copper is a weak mass that is porous and fragile.

If this has happened, you will need to replace the spout. To determine the spout part number for your faucet model, contact your Delta plumber or showroom, or e-mail us.

Traditional Polished Brass finishes were coated with a clear coating to inhibit tarnish. Over time, this clear coat can be broken or scratched with regular wear and tear, abuse or chemical attack, causing the finish to tarnish or the coating to peel. Unfortunately, it's not possible to repair the clear coat so you will need to replace any parts of your faucet that are tarnished or badly scratched.

Normally, finish deterioration is due to years of wear and tear, abuse or chemical attack. The finish cannot be repaired once damaged; however, you can replace many of common faucet parts where the finish deterioration is most noticeable.

To determine the parts you need, contact your Delta plumber or showroom. You can e-mail us for assistance, or call 1-800-345-DELTA (3358).

Most of the Delta faucets will have the name on the faucet, usually on the escutcheon plate or drain cap. However, it is not uncommon for someone to replace the lavatory faucet without replacing the drain assembly. Some of the older models may not say Delta, but may indicate MASCO on the aerator. If the internal parts have not been changed from the Genuine Delta parts, the seats will have Delta on them and two handle stems that are "D"-shaped.

Delta Select products were re-branded under the Brizo name in early 2004. While still a part of the Delta Faucet Company, Brizo Faucets are designed for the more discriminating consumer. Your Delta Select faucet product information, repair information and warranty are still the same, just under a new name. The Brizo Faucet site location is www.brizo.com.

There are no differences. All Delta faucets are of the same quality, regardless of distribution channel.

The WaterSense program is a voluntary partnership program sponsored by the Environmental Protection Agency (EPA) that is designed to encourage water efficiency in the U.S. through the use of a special label on consumer products. In order to carry the WaterSense label, a toilet must use 1.28 gallons or less per flush and remove at least 350 grams of waste as measured by third-party MaP testing. The purpose of WaterSense labeling is to make it easy for consumers to identify products that save water yet do not require a lifestyle change. Delta toilets are WaterSense labeled.

WaterSense is a registered trademark of the U.S. Environmental Protection Agency.

The EPIC brand of luxury faucets and accessories was discontinued in 1994. There are no trim parts available, but the internal components can often be repaired using Genuine Delta parts.

The Artistic Brass brand, which manufactured luxury faucets and accessories, was a separate division of MASCO. The Artistic Brass product line was discontinued in 1998. There are no longer any parts available.

The model number is on all packaging, some faucets, and all installation instructions provided with your faucet. On the packaging, look near the UPC code or the top of the box. On the faucet, a model identification tag has been attached to most models manufactured since 2012. Look for the tag on one of the faucet’s supply lines.

If you cannot locate these materials, you may be able to determine your model number using our Web-based tools. Images of common models can be found by describing them on our website. Go to the Customer Support Section and use the Find Support Information section to identify your product.

No, the faucet handles fit the same stem assembly but are not compatible with the rest of the trim.

Delta Genuine Parts are equal in design and quality to your original Delta faucet. Our parts meet rigid engineering and test criteria to return your faucet to its original performance. Using any parts other than Delta Genuine Parts will void the warranty.

The EPIC brand of luxury faucets and accessories was discontinued in 1994. There are no trim parts available, but the internal components can often be repaired using Genuine Delta parts.

Often the outgoing water pressure from a "tankless" water heater is relatively low. As a result, these devices are not generally recommended for use with pressure balanced units due to the possible differences in water pressure from the hot and cold lines. For example, if you were to have 20 PSI on the hot supply line and 50 PSI on the cold, since pressure balancing adjusts to the low pressure, your resulting operating pressure in the shower will be reduced.

Flow restrictors are usually found in the neck or threaded end of the shower head exposed when the shower head is removed from the shower arm as shown in the image below.  They would appear in the opening of the aerator when it is removed from a lavatory or kitchen faucet.

While it is possible to remove flow restrictors from shower heads, we strongly advise against it for several reasons.  Flow restrictors for faucets are an integral part of most aerators and it is generally not possible or desirable to remove them.

Our H₂Okinetic showering devices are specifically designed to operate most efficiently at the flow rate controlled by the flow restrictor.  Removing the flow restrictor from an H₂Okinetic showering device will result in improper operation and a very uncomfortable experience.

For water conservation purposes, most plumbing codes require faucets and showering devices to not exceed a certain maximum flow rate. Removing the flow restrictors could cause these devices to no longer meet these codes.

If you are noticing decreased water pressure or a poor quality flow rate, you may have debris in your flow restrictor or the screen filter in your shower head or aerator.  Often this is easily remedied with a simple cleaning process.

To clean the shower head, first remove it from the shower arm by turning it counterclockwise.  Aerators are removed in the same way, turning counter clockwise.



Examine the threaded portion of the shower head or aerator and flush or rub away any debris you find clogging the flow restrictor or filter screen.  You may want to soak it in vinegar overnight to remove any lime deposits.  Once you do this, flush it well with water, rubbing it with a toothbrush if the deposits are stubborn.

Re-install the shower head or aerator by turning clockwise.

During the first few days you use your faucets, a small amount of debris may be flushed out of your pipe system. This happens even though the plumber flushes the pipes before completing work on your home. In addition, particles of solder, copper chips, Plumber's tape and other installation materials can get caught in aerators and shower heads. Occasionally, a chip might damage the valve seat that provides the watertight seal. The tips below will help you avoid problems. These procedures are a good idea to follow each time the water has been turned off for repairs in your home.

TO FLUSH A KITCHEN OR LAVATORY FAUCET:

1. Remove aerator and black sealing gasket above it
   
2. Turn faucet handle(s) to full on hot and cold mixed position(s) and flush lines for two minutes before turning off water with handle(s)
3. Replace aerator

TO FLUSH A TUB / SHOWER FAUCET:

1. Remove shower head if applicable
   
2. Turn handle(s) to full on hot and cold mixed position(s)
3. Flush spout two minutes without moving handle(s)
4. If you have a shower head, divert water to it and flush for two minutes. BE SAFE! Make sure cold water flows FIRST and that the rotational handle limit stop is properly set. See information on setting the adjustable limit stop.
5. Replace shower head

Some debris and/or foreign material in the lines may be too large to pass through the faucet whether it is a kitchen, lavatory or tub/shower faucet. To remove this type of debris:

1. Turn off water supply to both hot and cold.
2. Remove all internal components.
3. Turn water supplies back on and let run for 30-60 seconds. (For kitchen and lavatory faucets turn a bucket or similar large container upside down over faucet to deflect the water into the sink.)
4. Turn water supplies off again.
5. Reassemble faucet.
6. Turn water supplies back on.

The flow restrictors required for aerators and shower heads can clog, resulting in greatly reduced flow rates. Remove the aerator or shower head and make sure the flow restrictor is not clogged. Additionally, flushing the system properly will help to reduce the possibility and frequency of occurrences. The tips below will help you avoid problems. These procedures are a good idea to follow each time the water has been turned off for repairs in your home.

The flow restrictors required for aerators and shower heads can clog, resulting in greatly reduced flow rates. Remove the aerator or shower head and make sure the flow restrictor is not clogged. Additionally, flushing the system properly will help to reduce the possibility and frequency of occurrences. The tips below will help you avoid problems. These procedures are a good idea to follow each time the water has been turned off for repairs in your home.

TO FLUSH A KITCHEN OR LAVATORY FAUCET:

1. Remove aerator and black sealing gasket above it
   
2. Turn faucet handle(s) to full on hot and cold mixed position(s) and flush lines for two minutes before turning off water with handle(s)
3. Replace aerator

TO FLUSH A TUB / SHOWER FAUCET:

1. Remove shower head if applicable
   
2. Turn handle(s) to full on hot and cold mixed position(s)
3. Flush spout two minutes without moving handle(s)
4. If you have a shower head, divert water to it and flush for two minutes. BE SAFE! Make sure cold water flows FIRST and that the rotational handle limit stop is properly set. See information on setting the adjustable limit stop.
5. Replace shower head

Some debris and/or foreign material in the lines may be too large to pass through the faucet whether it is a kitchen, lavatory or tub/shower faucet. To remove this type of debris:

1. Turn off water supply to both hot and cold.
2. Remove all internal components.
3. Turn water supplies back on and let run for 30-60 seconds. (For kitchen and lavatory faucets turn a bucket or similar large container upside down over faucet to deflect the water into the sink.)
4. Turn water supplies off again.
5. Reassemble faucet.
6. Turn water supplies back on.

Please keep in mind that all new faucets since 1994 are restricted to conserve water per EPA code mandates. Older faucets had no restrictions. Beyond intentional flow restriction, new installations can sometimes have reduced flow if the lines are not flushed prior to installation of aerators or shower heads. The flow restrictors required for aerators and shower heads can clog, resulting in greatly reduced flow rates. Remove the aerator or shower head and make sure the flow restrictor is not clogged.