You may contact us in a variety of ways:
E-mail - You may fill out our Contact Us form to send a message directly to Customer Service.
Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative during the following business hours:
Monday - Friday: 8 a.m. - 8 p.m. ET and Saturday: 9 a.m. - 6 p.m. ET
When calling Delta Faucet, please use the following prompts to direct your call:
Press 1 for Commercial Products
Press 2 for Kitchen, Bathroom, or Tub/Shower Faucets
Press 3 for Bathroom or Kitchen Accessories (soap dispenser, towel bar, etc.)
Press 4 for Shower Enclosure, Tub, or Toilet
Press 5 to Register a Product
Press 6 for inquiries about a recently placed order
Press 8 for Spanish speaking customers
Delta® Recertified products are returned, unused items that include all parts, and have been inspected to meet the quality standards of new Delta® products – no dents, scratches, or blemishes. The packaging may have stickers and minor flaws, or the product may be completely repackaged.
These products have a 10-Year Limited warranty on parts and finishes (other than electronic parts and batteries), a 5-year Limited warranty on electronic parts (other than batteries), and a 1-year Limited warranty for commercial purchasers – for full warranty details, visit here.
Detailed installation instructions are in the box, but we also have additional resources to support you:
For How-to Videos from pro remodelers, visit DeltaFaucet.com/DIY
For 3D Interactive Instructions from BILT® Intelligent Instructions, visit the app store or InstallDeltaFaucet.com to download the free app: BILT® Intelligent Instructions (Bilt is a registered trademark of Bilt, Inc.)