Returns are subject to the return policies at the place of purchase. Many retailers require you to return your faucet to the store, along with proof of purchase (original sales receipt) for reimbursement or replacement. As store policies may vary considerably, Delta can only be responsible for replacing faucets or faucet components when the issue concerns a warranty claim.
If you want to exchange or return an uninstalled faucet, take it, along with the sales receipt, to the place of purchase.
If your faucet was installed by a Delta® plumber and is not performing to your satisfaction, please e-mail us or call 1-800-345-DELTA (3358). Monday - Friday: 8 a.m. - 8 p.m. EST and Saturday: 9 a.m. - 6 p.m. EST
When calling Delta Faucet, please use the following prompts to direct your call:
Press 1 for Commercial Products
Press 2 for Kitchen, Bathroom, or Tub/Shower faucets
Press 3 for Bathroom or Kitchen Accessories (soap dispenser, towel bar, etc.)
Press 4 for Shower Enclosure, Tub, or Toilet
Press 5 to Register a Product
Press 6 for inquiries about a recently placed order
Press 8 for Spanish speaking customers