Two Handle Widespread Bathroom Faucet (Recertified) in Venetian Bronze

Hi Lilli, Thank you for your question about the Delta Faucet model 35770LF-SP-R. The lift rod on the back of the spout closes the drain. Some faucet models include a push pop-up drain instead, which doesn't use a lift rod. Please reach out with any additional questions! Best Regards, Bryan

Hi Joanie, Thank you for your question! Please accept our sincere apology for the inconvenience you are experiencing. Here is the information needed to resolve your issue for you. The Delta Faucet Portwood™ Two Handle Widespread Bathroom Faucet (Recertified) In Chrome MODEL#: 35770LF-R includes the Delta Faucet Plastic Pop-Up Assembly - Less Lift Rod In Chrome MODEL#: RP62472. Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley

Hi Leandro, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hi Jeff, Thank you for your question regarding our Delta Faucet 35770LF-R. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Please feel free to contact us directly for sales rep information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi Shimon, Thank you for contacting Delta Faucet. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Our Delta Faucet Delta Portwood™ Two Handle Widespread Bathroom Faucet (Recertified) In Chrome MODEL#: 35770LF-R is a 3-hole 6-16" installation. Please see the specification sheet in the link below. https://media.deltafaucet.com/SpecSheet/DSP-L-35770LF%20Rev%20B.pdf Thank you for being a loyal Delta Faucet customer. Please feel free to call, email, or message us on social if you need anything else. Best Regards, Themar Digital Communications Specialist

Hi Colin, Thank you for your question about the Delta Faucet 35770LF-SP-R. Please accept our apology for the inconvenience you are experiencing. We are happy to help! The handles are not designed for the top part or lever to separate from the rest of the handle or the bottom. If it does not easily separate, I recommend soaking the handle in 50/50 white vinegar and water, then rinsing to remove buildup. Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hello Sbagnal! Thank you for your question and we are happy to help. We apologize for this information not being readily available to you. Unfortunately, we do not have a Portwood towel bar, toilet paper holder, or towel ring. With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie

Hello Pedro, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet Portwood™ Two Handle Widespread Bathroom Faucet (Recertified) In Chrome MODEL#: 35770LF-R is a product that has been examined to confirm the product is in like-new condition, and the product & parts have never been installed, and all parts are included. In nearly all instances, the box was never opened, but the packaging may show signs of wear. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi T KOVTUN, Thank you for your question regarding our Delta Faucet 35770LF-R. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi Dalton, thank you for contacting Delta Faucet Company! Recertified products are all unused returns from our certified retailers. We inspect every single product to make sure it passes our comprehensive testing standards. https://www.deltafaucet.com/outlet We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi Mike, Thank you for your question about the Delta Faucet model 35770LF-SP-R Portwood™ Two Handle Widespread Bathroom Faucet (Recertified) In Spotshield Brushed Nickel. We will be happy to assist you as quickly as possible. The handle can be removed by turning the handle base counterclockwise. See the maintenance and installation manual for more information: https://media.deltafaucet.com/MandI/102257%20Rev%20F.pdf Please contact us directly if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist

Hello Valued Customer, Thanks so much for contacting Delta Faucet Company! Our warranty covers, all parts (other than electronic parts and batteries) and finishes of Delta® faucets purchased from authorized Delta sellers to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. I have included a link below for the warranty information. https://www.deltafaucet.com/service-parts/warranty Please contact our residential warranty line directly at 800-345-3358 (prompt 2, then 4). We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Sarah, Thank you for your question about the Delta Faucet model 35770LF-SP-R. The handles are attached by turning the handle base clockwise. Turn the handle base counterclockwise to remove a handle. Please reach out for further assistance or with any additional questions! Best Regards, Bryan

Hi oscar, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Portwood™ Two Handle Widespread Bathroom Faucet (Recertified) In Spotshield Brushed Nickel MODEL#: 35770LF-SP-R includes everything needed for installation except the hot and cold water supply, please see the link below. https://media.deltafaucet.com/PartsDiagram/DPD-L-35770LF%20Rev%20D.pdf Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi Mike 3610, Thank you for your question regarding our Delta Faucet 35770LF-SP-R. Remove handles by hand turning handle base counterclockwise. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi Valued Customer, Thank you for your question regarding our Delta Faucet 35770LF-R. Delta® Recertified products are returned, unused items that include all parts, and have been inspected to meet the quality standards of new Delta® products – no dents, scratches, or blemishes. The packaging may have stickers and minor flaws, or the product may be completely repackaged. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hello Jenn, Thank you for your question! We apologize that this information was not readily available and will be happy to help you. The Delta Faucet Portwood™ Two Handle Widespread Bathroom Faucet (Recertified) In Chrome MODEL#: 35770LF-R does include the stem unit assemblies and a plastic pop-up drain. Please refer the to parts diagram for more details, I have attached the link below. https://media.deltafaucet.com/PartsDiagram/DPD-L-35770LF%20Rev%20D.pdf Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley

Hi James, Thank you for your question about the Delta Faucet model 35770LF-SP-R. Replacement aerators for this faucet model are part number RP84385-1.2. https://www.deltafaucet.com/parts/product/RP84385-1.2.html You can purchase Delta Faucet products at many local dealers and internet sites. If a dealer does not carry a specific item in stock, they should still be able to place an order for you. I recommend using our store locator. https://www.deltafaucet.com/where-to-buy Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Joanie, Thank you for your question! Please accept our sincere apology for the inconvenience you are experiencing. Here is the information needed to resolve your issue for you. The Delta Faucet Portwood™ Two Handle Widespread Bathroom Faucet (Recertified) In Chrome MODEL#: 35770LF-R includes the Delta Faucet Plastic Pop-Up Assembly - Less Lift Rod In Chrome MODEL#: RP62472. Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley

Hi Manny, Thanks so much for contacting Delta Faucet Company! The PORTWOOD™ Widespread Bathroom Faucet (Recertified) MODEL#: 35770LF-R is a 3-hole 6-16" installation. Please refer to the technical specifications sheet for more details, I have attached the link below. https://media.deltafaucet.com/SpecSheet/DSP-L-35770LF%20Rev%20C.pdf Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Joanie, Thank you for your question about the Delta Faucet model 35770LF-R Portwood™ Two Handle Widespread Bathroom Faucet (Recertified) In Chrome. We will be happy to assist you as quickly as possible. This faucet includes a matching finish pop-up drain assembly that is controlled by the lift rod on the back of the faucet's spout. Please contact us directly if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist

Hello Joe lester, Thank you for your question! We apologize that the information you are searching for was not readily available and I am happy to assist you! We thank you for being a loyal Delta Faucet customer. When ordering directly from Delta Faucet Company, you can expect the order to take about 10-12 business days as we are made-to-order. Please contact us back directly via email with any further questions. Best Regards, Skyler

Hello Joseph, Thank you for contacting us. I apologize for the issue you are experiencing with your Delta faucet. We realize that can be very frustrating and I am happy to assist you! We thank you for being a loyal Delta Faucet customer. If you have a metal drain assembly, we recommend that you first check to be sure the strap assembly that operates the stopper is properly adjusted and the nut holding the horizontal rod in the drain assembly is tight (snug against the tailpiece). Be sure the stopper is properly adjusted so when the lift knob is pulled up the stopper is allowed to drop down. The stopper is pulled down when installed in the vandal-resistant bail position. If any section hits underneath the counter or sink, the stopper cannot drop far enough to seal. If everything is adjusted properly then check the amount of sealant (plumber's putty or silicone) between the flange and the lavatory bowl itself. (A white gasket is supplied with each non-metallic pop-up to seal under the flange, however, if you encounter a sink with an unusually rough surface, it may be necessary to use sealant instead of the gasket.) If there is insufficient sealant between the bowl and flange, water will leak out of the bowl into the drain, even with the stopper in the full closed position. Note...water will not leak into the cabinet...it will seep into the drain via the overflow holes in the drain body. It is possible to determine if you have insufficient sealant by using a rubber plug to seal the drain opening only...do not cover the outside of the drain flange. If the leak continues, there is a need to apply more sealant. A uniform 1/4" round bead of sealant is required under the flange. Code permits that stoppers can leak no more than a gallon per hour with 6" of water in the bowl.The cap on the stopper is not designed to be flush with the flange. The seal is provided by the weight of the water holding the rubber seal against the flange. Please contact us back directly via email with any further questions. Best Regards, Skyler

Hello Valued Customer, Thank you for contacting Delta Faucet Company! Our 35770LF-SP-R is a lavatory faucet. It includes the valves, but it does not include inlet hoses or tools. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi Unhui Park, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Portwood™ Two Handle Widespread Bathroom Faucet (Recertified) In Spotshield Brushed Nickel MODEL#: 35770LF-SP-R is already discounted as an online exclusive webstore only and can not be discounted any further. I am sorry for any inconvenience this may have caused. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi Steve, Thank you for your question about the Delta Faucet model 35770LF-R. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help! To install the stems in the correct orientation, first make sure the valves are installed so that the copper tubes are away from the spout, as shown in the installation manual. Rotate the stop assembly on the stem cartridge to change the rotation of the faucet handle. See here for more information: https://support.deltafaucet.com/s/article/Why-do-my-handles-work-backward-on-my-two-handle-lavatory-faucet-1628028358897 Please reach out for further assistance or with any additional questions! Best Regards, Bryan Digital Communications Specialist