H₂Okinetic® In2ition® 5-Setting Two-in-One Shower in Matte Black

Hi Brian, Thanks for your question regarding 58480-PR-PK! Debris can cause low flow, we would recommend soaking the shower head in a 50/50 solution of white vinegar and water for 10-15 minutes to help loosen and flush the blockage out. Please feel free to contact us with any questions or for further assistance. Best Regards, Emma Digital Communications Specialist

Hi Richard, Thank you for your question about the Delta Faucet model H2Okinetic® In2ition® 5-Setting Two-In-One Shower In Lumicoat Chrome. We will be happy to assist you as quickly as possible. This model showerhead has a maximum flow rate of 1.75 GPM. WaterSense® labeled showers use at least 20% less water than the industry standard—saving you money without compromising performance. Our H2Okinetic showering devices are specifically designed to operate most efficiently at the flow rate controlled by the flow restrictor. Removing the flow restrictor from an H2Okinetic showering device may result in improper operation. To troubleshoot an issue, we recommend soaking the showerhead in 50/50 white vinegar and water. Check the flow with the showerhead removed and clean any debris trapped in the connection. Please contact us directly if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist

Hi Alaz444! Thank you for your question and we are happy to help. The Delta Lumicoat Finishes repels liquid and keeps kitchen faucets looking cleaner longer, combatting water spots and stains. The finish technology allows users to easily wipe the surface clean with only a soft cloth, eliminating the need for cleaners and chemicals. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

Hi Joe G, thank you for contacting Delta Faucet Company! The 58480-PK is a new product. Our recertified products will have a "-R" with the model number. We appreciate your inquiry. Please reach out directly with further questions! Best Regards, Kyra Digital Communications Specialist

Hello Nikki, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet H2Okinetic® In2ition® 5-Setting Two-In-One Shower In Lumicoat Chrome MODEL#: 58480-PR-PK can be used with the standard 6-7" shower arm, anything longer or with a different angle can cause the hand shower to not stay mounted in the showerhead. I have included a link to the recommended shower arm. https://www.deltafaucet.com/bathroom/product/U4993-PK.html Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi Cindy Austin, Thanks so much for contacting Delta Faucet Company! The 58480-PK has a coule different setting options. The lever on the right side of the shower head will allow for flow for the shower head, the hand held, or both together. The lever on the hand held is to change to all 5 of the setting, the button would be pushed in for pause and pushed in again to resume flow. Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hi acl2, We’re very sorry to hear about your experience. Our team would like to help resolve this for you as quickly as possible, please reach out to us at 1-800-345-3358. Sincerely, Carrie Digital Communications Specialist

Hi David, thank you for your interest in the 58480-PR-PK! The shower head has a ball joint that will allow it to swivel about 30 degrees in any direction. Please contact us directly if you have any questions or need additional assistance. Best Regards, Themar Digital Communications Specialist

Good afternoon Sandra! Thank you for your question! I am happy to help you, This showerhead comes with a 60-82 inch stretchable hose. Please contact us back for any further questions. Best Regards, Frank

Hi Ed27, Thank you for your question about the Delta Faucet model 58480-PK. To separate the hand shower from the shower head, put your fingers around the hand shower handle with your thumb on the shower head. Push with your thumb to pivot the hand shower and release it. Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi dano13! Thank you for your question and we are happy to help. The Delta 58480-PN-PK can be installed with a 3-4" shower arm. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

Hi Valued Customer, Thank you for your question, please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hello Valued Customer, Thanks so much for contacting Delta Faucet Company! The Universal Showering H2Okinetic® In2ition® 5-Setting Two-in-One Shower Model#: 58480-SS-PR-PK has a ball joint that will allow it to swivel about 30 degrees in any direction. The unit does loosen counterclockwise. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Scott, Thanks so much for contacting Delta Faucet Company! The 58480-RB-PK pause feature can be turned on or off by pushing the button, you should hear a click when the button has been engaged or disengaged. Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hello, I apologize for the issue you are experiencing and I am happy to help you. There is a diverter knob on the right side of the showerhead portion. One setting will allow for showerhead-only operation, hand shower only or both at the same time. If it is on the hand shower only mode and you are only getting a trickle then you will want to press the black pause button on the hand shower firmly to disengage it. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hello Shar, Thank you for contacting Delta Faucet Company. I am sorry to hear that your H2Okinetic® In2ition® 5-Setting Two-In-One Shower In Lumicoat Chrome MODEL#: 58480-PR-PK is having a lower than normal pressure, which can be very frustrating. I am so glad that you contacted us, so we can get this taken care of for you! Low flow is normally caused by a blockage or debris, we would recommend a whole system flush, and soaking the showerhead in 50/50 white vinegar and water for 15-30 minutes. Please see the shower flushing steps below. To flush the open valve without the cartridge, please follow the directions below. 1) Remove the handle by loosening the set screw on the side of the base of the handle. The set screw is either a 1/8" or 3/32" Allen screw. So you will need to use the appropriate size Allen wrench to loosen it. Loosen it just enough to be able to easily pull the handle off. * Note. If there is calcium build-up at the base of the handle, it may be necessary to soak it in a 50/50 solution of vinegar and water. Simply saturate the rag with the 50/50 solution, wrap it around the handle base and place a plastic bag over it. I would recommend do this the night before removing the handle. 2) After removing the handle, remove the trim sleeve. 3) Then you will need to remove the bonnet nut. The bonnet nut is the threaded ring at the valve opening. It unscrews counterclockwise. You will need a pipe wrench or a pair of channel locks. 4) After removing the bonnet nut, you will need to pull the cartridge straight out. You may need a small, skinny bladed screwdriver to wedge in between the lip of the cartridge and the valve to help start it out. 5) Once the cartridge is removed, you will have an open valve body. 6) Next, shut the shower door or curtain and turn the water on to the valve. Water should gush out, much like an open fire hydrant. Have someone observe if there is good water pressure coming out of the valve and let it flush for 30 seconds. 7) Re-install the cartridge and re-assemble in reverse of how it was disassembled. The Tub/Shower should then have a good flow. If it does not, the cartridge will need to be replaced. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi Klickin2k! Thank you for your question and we are happy to help. The Delta 58480-SS-PK has a few parts that can be replaced. Please give us a call or send us an email for further assistance. Best Regards, Carrie

Hello! Thank you for contacting Delta Faucet Company! The main shower head has a lever at the top to switch from the shower head to the hand shower and then to both at the same time. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi kate, Thank you for your question! Yes, we offer this model in the 2.5gpm version. Please see the following link for more information. https://www.deltafaucet.com/bathroom/product/58480-PR25-PK.html Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi Valued Customer, Thank you for your question. The Delta 58480-PK In2ition 2-in-1 Shower Unit have both metallic and non-metallic parts. The hose assembly is metallic. The hand shower and shower head are non-metallic. All of our current shower units are non-metallic. This helps prevent heat transfer that could result in scalding and reduce weight. Non-metallic parts are also beneficial in that they do not rust or corrode. Please know that all of our products are tested to ensure long-lasting use and have a Lifetime Limited Warranty. Best Regards, Themar

Hello John, Thank you for your question about the Delta Faucet model 58480-PN-PK H2Okinetic® In2ition® 5-Setting Two-In-One Shower In Polished Nickel. I apologize for the difficulty installing this showerhead and for the inconvenience this caused. We are happy to help. Unfortunately, the threaded shower arm connection is not a replaceable part and the showerhead would need to be replaced. Please reach out at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan

Hello bp28! Thank you for your question and we are happy to help. The Delta 58480-RB-PK is made of several materials which may include but are not limited to Bronze, Brass, Zinc, Stainless Steel, Copper, PEX-C, Silicon, Synthetic rubber, Vinyl, Nylon, and, Plastics. With any further questions or concerns, please do not hesitate to reach out to us directly. Best Regards, Carrie

Hi Katie, Thanks so much for contacting Delta Faucet Company about 58480-SS-PK! The shower head installations on a universal shower arm, and uses the main valve to control the temp and flow. The R10000-UNWS, and any T1/14, T17, or 17T trim kit would work properly. Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hello Rey27, Thank you for contacting us, I would be happy to help you. On the model 58480-KS-PK, upper right hand side behind the shower head is a switch. This switch flips from shower head, to hand shower, and both. Please contact us back if you have any questions or need further assistance.  Best Regards,  Nicole

Hi pearly, Thank you for contacting Delta Faucet Company! Our 58480-RB-PK will connect to our 1/2" inch shower arms. You can use this shower head with any of our current tub/shower trims. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi Sandy, Thanks so much for contacting Delta Faucet Company about, 58480-PK! The 58480-PK has an H2Okinetic spray setting and MagnaTite® Docking, which the 58569-PK does not. Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hi james2, Thank you for your question! Please accept our sincere apology for the inconvenience you are experiencing. Here is the information needed to resolve your issue for you. The Delta Faucet H2Okinetic® In2ition® 5-Setting Two-In-One Shower In Lumicoat Chrome MODEL#: 58480-PR-PK maintenance and installation guide can be found by using the link below. H2Okinetic® In2ition® 5-Setting Two-In-One Shower In Lumicoat Chrome MODEL#: 58480-PR-PK Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley

Hello morning walker, Thank you for your question. I apologize for any difficulty finding this information. We are happy to help! The Delta Faucet model 58480-PK H2Okinetic In2ition showerhead includes a stretchable metal hose. Any initial stiffness should loosen over time through use and as hot water goes through the hose. We appreciate your business and look forward to continuing to serve you! Best regards, Bryan

Hello Valued Customer, Thank you for your question. Please accept our sincere apology for the inconvenience you are experiencing, but we would be more than happy to assist you as quickly as possible. The 58480-25-pk has a flow rate of 2.5 Gallons Per Minute (GPM) whereas the 58480-pk has a 1.75 GPM. Thank you for being a loyal Delta Faucet customer. We look forward to better serving you in the future. Please contact us directly with any further questions. Best Regards, Kayla