Thank you for your question regarding the Delta 4-Setting In2ition.
I am very sorry to hear that the threaded portion of the wand broke off and I apologize for the inconvenience.
I am happy to assist you with this today.
Our records indicate that you have been in contact with our customer service department regarding this matter and that we are working to reach a resolution for this issue with you, although if there is absolutely anything further we may be able to assist you with, please do not hesitate to give us a call at 800-345-3358.
Delta Faucet Company
Date published: 2018-03-09