3-Setting 2-Port Diverter Trim in Stainless

Hi, Hoops2425! Thank you for your question. The Delta T11864-SS Diverter Trim does not have an additional back plate. The escutcheon plate for the unit measures 4 1/2" (114 mm) Square. Best Regards, Rosanna

Hi, Kevin2018! Thank you for your question. Unfortunately, the cartridge cannot be flipped. We recommend to purchase a new 6-setting valve cartridge, RP51919. https://www.deltafaucet.com/parts-product-detail?modelNumber=RP51919 You will have blank settings but all of your settings will work correctly. Best Regards, Rosanna

Hi, Scott! Thank you for your question. The Delta Monitor T14067 Valve Trim Kit escutcheon plate measures 6 1/2" (165 mm) Square. The 3 Setting T11864-BL Diverter Trim Kit escutcheon plate measures 4 1/2"(114 mm) Square. Best Regards, Rosanna

Hello Bomber 12, Thank you for your question. Yes, we would recommend to purchase a new 6-setting valve cartridge, RP51919 for all 3 functions of the Delta Ashlyn Diverter Trim T11864-BL. https://www.deltafaucet.com/parts-product-detail?modelNumber=RP51919 You will have blank settings but all of your settings will work correctly. Please feel free to call, email, or message us on social if there is anything else you need. Best regards, Tanya Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

Thank you for your question, Jerry! Model T11864 is a 3- setting, 2-Port diverter trim that is designed to switch the flow of water between two options. The third option will allow the use of both products simultaneously, however the gallons per minute for each item will be slightly reduced as both ports must share the water flow. We recommend checking the back of the shower head or other fixture for debris, as well as flushing the main valve body. Please feel free to contact us directly if you have questions or need further assistance. Best regards, Edward

Hi Erimandras, Thanks for your question. This unit comes with the 3-setting RP51918 cartridge. https://www.deltafaucet.com/parts-product-detail?modelNumber=RP51918 If your local plumbing codes do not allow shared settings, you can use the RP71717 2-setting cartridge. https://www.deltafaucet.com/parts-product-detail?modelNumber=RP71717 Best regards, Jon

Hi, Thena! Thank you for your question. The Delta 57014SS shower unit will work with the T11864 if you are using a second shower head with the 57014SS. You will need the R11000 with the T11864 and a valve trim kit with the R10000 rough valve body. If you should need further assistance with this, please contact our Delta Customer Service line at (800)345-3358. We are available Monday-Friday, 7am-7pm, CST and Saturday, 8am-5pm, CST. You may also email at customerservice@deltafaucet.com. Best Regards, Rosanna

Hi labrie, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing with your Delta Faucet 3-Setting 2-Port Diverter Trim In Stainless MODEL#: T11864-SS. Here is what we can do to resolve your issue for you. Noise from the diverter cartridge would be caused by debris, We would recommend flushing and soaking the cartridge in a 50/50 solution of white vinegar and water. Here are some flushing instructions: 1) Remove the handle by loosening the set screw on the side of the base of the handle. The set screw is either an 1/8" or 3/32" Allen screw. So you will need to use the appropriate size Allen wrench to loosen it. Loosen it just enough to be able to easily pull the handle off. 2) After removing the handle, remove the trim sleeve. The sleeve is threaded at the valve opening. It unscrews counterclockwise. 3) After removing the sleeve, you will need to pull the cartridge straight out. Once the cartridge is removed, you will have an open valve body. 4) Next, shut the shower door or curtain and turn the water on to the valve. Water should gush out, much like an open fire hydrant. Have someone observe if there is good water pressure coming out of the valve and let it flush for 30 seconds. 5) Re-install the cartridge and re-assemble in reverse of how it was disassembled. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole Digital Communications Specialist