Your VoiceIQ® Device may not be in Wi-Fi setup mode. Make sure all cables are fully plugged in to your VoiceIQ Module, faucet and power source, and that the green LED is blinking on the VoiceIQ module.
If the green LED is blinking, but you don't see the Wi-Fi network listed, try rescanning for available Wi-Fi networks on your mobile device.
If you still are having trouble connecting your Voice IQ product to Wi-Fi, please call our Concierge Team at 1(877) 652-8151.
If the LED light on your VoiceIQ Module isn't blinking green, see ""Why isn't the green LED light blinking after I connect the cable?""