inside this piece have a plastic piece with a spring
when you buy this piece that piece have inside or we need to buy a separate, because have a leak and that piece have spring around it is off , whata I need to do thanks
Hi Hueso, Thank you for your question. The RP61 Cam assembly used to come as 2 separate pieces called the cam and packing. It now comes as 1 piece unit that has the 2 parts together. If your cap that goes over the cam assembly still has the adjusting ring in place then the adjusting ring should be removed.
Date published: 2014-12-10
470-BS Kitchen Faucet Drips
Is this repairable for average homeowner or is it warranty issue? Any advice on what/how to repair? I got the model from delta identifier app so hopefully i was correct. Picture is attached. The faucet came with the home and is likely 10 - 15 years old. We bought home 2 years ago.
Hi Rick, Thank you for your question. An average homeowner should be able to repair the dripping model 470-BS. As you are not the original purchaser of the faucet this is not a warranty issue. The faucet needs to have the RP4993 seats and springs replaced. Here is a link to our How to replace the seats and springs video.
Date published: 2015-02-23
What is the function of RP61? We ordered part and the little spring that fits into the packing was destroyed because there were no instructions and we tried to push it in not realizing that the cam and packing separated for easy installation.
Thank you for your question, Kath! I'm sorry for any confusion with this part. The RP61 Cam and packing assembly is not meant to separate as the original version did. This part was redesigned to be one single piece and is meant to keep pressure on the ball assembly. If you have an adjusting ring in the cap, this will need to be removed as it is no longer needed.
Best regards, Edward
Date published: 2018-08-20