Rated 1 out of
5
by
Dissatisfied Customer from
Terrible faucet - sprays everywhere
Just bought a new condo which has these faucets in the bathroom - what a mess they make! How a product could be sold that has this obvious flaw is one of the mysteries of the universe. Hopefully the designer has been replaced so that Delta can avoid this issue in the future.
Date published: 2023-02-16
Rated 1 out of
5
by
Rodv from
looks great, poor water flow
I just finished up a complete master bath remodel and installed all Delta ARA collection fixtures throughout the bathroom. Upon turning on the new Matte black faucets, the water flow is terrible. As soon as you put your hands under the flow, water splatters all over, even if you turn the handle almost all the way off. I reached out to Delta, they admitted there had been a problem and sent out new aerators, but they were exactly the same and made no difference. I contacted them again and they had no more answers. They are however going to send even more aerators. The aerators don't aerate. The water stream is too focused and comes out too fast.
Date published: 2023-02-14
Rated 1 out of
5
by
Carey from
Beautiful faucets, terrible faucets
Please make sure you read the reviews before you buy these faucets. I didn't and purchased them on their design only. Very disappointing for a Delta product, especially one at this price. They are beautiful faucets as long as you never plan on using them. If you do intend on using them, keep a separate towel nearby so that you can wipe everything including yourself off. These spray water everywhere and are a terrible design.
Date published: 2023-02-13
Rated 1 out of
5
by
madabout from
horrible faucets
I wish I had read reviews before installing these expensive faucets. I would not recommend them. They spray all over the place. Every time I wash my hands, I get a shower. I always have to wipe everything down after using them. Do not waste your money on them. The aerator is a horrible design.
Date published: 2023-01-26
Rated 1 out of
5
by
scarlett from
do not waste your money
These faucets are nice looking but horrible functionality. They are trash. They spray everywhere. And I mean everywhere! I am so sorry I wasted my money on these. I was betting on Delta being a better product. I will switch to another brand. Delta seems to apologize but doesn't do anything to make it right, like send out new aerators. The design needs to be re-engineered.
Date published: 2023-01-21
Rated 2 out of
5
by
Scopie17 from
The seals leaked after a year!
Installed in mid-2021 and both faucets leak onto the counter. The hot faucet started first, then the cold. Seems they have a seal problem? Also, the black matte finish shows water deposits very quickly.
Date published: 2023-01-05
Rated 2 out of
5
by
SanDdiy from
Great Looks Horrible Functionality!
Bought this because it fit our hardware design we were looking for. Silly me should have read the reviews it is true the aeration on the spout is horrible, it splatters everywhere!
Delta instead of apologizing, with the typical customer service fluff, REDESIGN THE AERATOR AND OFFER IT TO CUSTOMERS! It's a simple fix for a $500 dollar faucet...please don't respond with a I'm sorry reply, spend the money to fix your problem!
Date published: 2022-12-19
Rated 1 out of
5
by
Nic0719 from
Faucet is terrible. Water drips out of it. Don’t wast your money.
Date published: 2022-12-07
Rated 1 out of
5
by
Vickie from
Do not buy this faucet.
Worst faucet flow ever. This is beautiful but the spout is erratic. You can barely wash your hands. It sprays all over the counter. Worst customer service ever from Delta. Will not let me return it bc "it's installed." How would I know how horrible it was without installing. Only recourse they sent me a part where I had to hire a plumber and spend more money and the part does not fit; worthless. do not buy this faucet.
Date published: 2022-11-26
Rated 1 out of
5
by
Buzz from
Trash aerator. Do not buy
Bought these for a new custom build. Didn't read the reviews. It cannot be overstated that this is a trash faucet and the aeration on it is trash. I know, Delta knows it, period. DELTA, make available a new engineered aerator for this faucet so it lives up to the Delta name and you can show you actually care about customer feedback.
Date published: 2022-09-30
Rated 1 out of
5
by
Melissa from
Water splashes all over
I wish I had read these reviews before purchasing this faucet. The way the water streams out causes it to splash all over. Guests have come out of the bathroom embarrassed by begin splashed. It sprays that far! I tired cleaning the aerator and the flow regulator but neither helped. I also tried adjusting the water pressure to no avail.
Please help by designing a new aerator that distributes the water more smoothly and evenly so it doesn't splash.
Date published: 2022-09-19
Rated 1 out of
5
by
Julie Lars from
Super disappointed
Looks nice. Functions poorly. We have fabulous water pressure here in MN in my house, but not out of this faucet. The water streams out and makes a mess. I have to wipe down the faucet and handles after each use to prevent water stains. Spatters onto mirror as well. Removing aerator and cleaning does not help. Only chose this so it would match tub faucet. Way too much money for what it is. I would have been better off buying a generic brand at a big box store in a different style. They want $500 for this at Delta and it functions like a $50 faucet which is what I feel it is worth. I am very disappointed. The plumber took an hour to assemble and his hourly wage is $125 an hour so for $625 we bought ourselves one huge bummer we will have to live with daily.
Date published: 2022-08-16
Rated 5 out of
5
by
Chuck from
Faucet
Very nice, modern faucet. Works well and looks good.
Date published: 2022-08-11
Rated 1 out of
5
by
Mark from
Poor design
Looks great but does not function, if you leave water running while brushing teeth or shaving, your shirt or belly will be all wet before you are done! Lots of bad reviews. Extremely poor installation instructions that are not specific to this model. Cost is very high, regrettable purchase
Date published: 2022-07-15
Rated 5 out of
5
by
Julie from
Half bath fixture
This looks fantastic in our small half bath.
Date published: 2022-07-04
Rated 2 out of
5
by
T_B222 from
Terrible Water Flow
this faucet set was very expensive and looks great.... But the water flow is TERRIBLE. My plumber came back and did what he could but showed me the water lines & explained the issue; very narrow tubes to distribute water - poor design. :(
Date published: 2022-06-22
Rated 2 out of
5
by
GJS from
Aerator Poor Design
Poor design as to the aerator - not easily removed to clean, plastic - tool to remove is not included.
Date published: 2022-06-01
Rated 1 out of
5
by
Delta faucet from
unrepairable
One faucet in my main bathroom clogged shortly after installation. I can't figure out how to remove the aerator to clean it so I looked at all of the documentation online and even called customer service. The written documentation provided no instructions on how to remove the aerator so I called customer service. The CS person was not helpful at all. She offered to send me a new aerator but couldn't figure out how to remove the existing one. This is a very poor design and as a result of their lack of assistance or instruction, I won't be purchasing any more Delta products.
Date published: 2022-05-03
Rated 2 out of
5
by
Walter F from
Looks good, but disappointing performance
Chose this faucet for our guest bathroom remodel. Looks good , but unfortunately it causes water to splash a lot. The aeration screen is poorly designed and does not properly aerate the water as it passes through the spout. Needs a finer screen that softens the stream of water. We installed a Moen in the master bath and it produces a much softer stream using the same water pressure.
Date published: 2022-05-02
Rated 4 out of
5
by
christy from
Love the look!
Love the look and the durability. 4 stars only because it splashes a lot.
Date published: 2022-04-16
Rated 1 out of
5
by
Builder Bryan from
Poor design and low quality~
What is the fix for the splatter from these faucets? As soon as you turn on the faucet it splashes out of the sink, we have the faucet aligned with the drain below but I am not sure how this helps because of the lever controlled pop up stopper. I removed the aerator and it is attached to a small plastic tube that causes the water to be dispensed at a very high pressure. I have adjusted the flow rate with the shut off valves but this does not solve the problem. This design is very poor and I cannot believe we paid close to $400 for each one. The cheapest faucets at Home Depot function better than these. Please send me a fix for these or information on how I can return these to you for a refund.
Date published: 2022-03-17
Rated 4 out of
5
by
Lynn from
Nice design, hard to keep clean
We love this design and did the entire bathroom remodel in this line. The issue is the stainless is hard to keep clean and spots easily. If you’re good with wiping down or have soft water, this might not be an issue. Quality is good.
Date published: 2022-03-13
Rated 1 out of
5
by
Frustrated from
Worst Ever
Delta deleted my previous one star review. Like others, this faucet is the worst. Water splashes all over (yes its installed over the drain) and there is no even flow...terrible aeration. Oh, and I wrote to customer service who sent me new aerators...on instructions on how to change or the tool needed. And - get this - it is the SAME aerator that is already installed!!. I've had good luck with Delta in the past - won't be buying again. Let's see how long this review stays up.
Date published: 2022-03-10
Rated 1 out of
5
by
Rob from
Keep looking, Totally disappointed here.
I bought 4 of these and now i am kicking myself. After having them professionally installed I noticed that they spray water out in a very thin, high pressure, stream. The water splashes all over the counter the minute you put your hands in there. I took the nozzle/diffuser apart and could not get it completely out because there is a plastic hose connected to it preventing me from pulling it completely out. There is a plastic diffuser that seems to not do its job. I wish I would have spent the extra money and bought the TOTO. This model is garbage with plastic supply lines and fittings so keep looking.
Date published: 2022-03-08
Rated 1 out of
5
by
DJV 312 from
Worst faucets I have ever had
These faucets do not aerate the water it splashes all over even though water comes out with little force. They also get water spots on them every time you use them and always look dirty. I have five of them in three bathrooms and a larger version in a tub, almost 3000 dollars worth of mistakes. Don't buy this crap!
Date published: 2022-03-06
Rated 1 out of
5
by
chris1234 from
This Faucet Splashes Everywhere
We paid a pricey upcharge to the home builder to get these faucets (two in our master bath) and two (single handle) in each of two guest baths. These faucets are horrible, especially the two handle in the master. No matter how you set the lever, water splashes everywhere -- on the faucet, counter, backsplash, mirror and my clothes. And it's not an insignificant amount of water. It requires that the whole area be wiped down after any use. Horrible! We had the builder's plumbers (several) check out the faucets and concluded they are very badly designed faucets. I agree! There is really no aerator in the spout. There is a plastic grid that has 24 openings (see photo). This arrangement guarantees the water will come out in a harsh flow of water rather than a soft, contiguous flow of water. My husband and I are sick that we must spend MORE money and get a different faucet and pay a plumber to replace these horrible faucets. I've read many reviews about these faucets where the customer complains about the same excessive splashing. It's pretty clear that no one at Delta has bothered to try these faucets out to see just how bad they operate. We contacted the Builder's Design Center where we selected these faucets and told them they should remove these from the product selections because of their horrible operation.
Date published: 2022-02-01
Rated 2 out of
5
by
Splashed from
Not what I expected from Delta
My experience with Delta faucets has always been positive until now. This faucet, while beautiful to look at, splashes far too much. The problem seems to be in the design of the aerator and from what I can tell by previous reviews, has been ongoing. I have no hope for a fix but will probably replace with another faucet when the sting of the cost of these (we have 2!) has worn off a bit. Delta, if you're paying attention, would you consider offering those of us with this same complaint some sort of a trade-in or a discount?
Date published: 2022-01-25
Rated 5 out of
5
by
Steve from
Happy customer
Always pleased with purchase and quality of the Delta products. Fast and friendly!
Date published: 2022-01-18
Rated 3 out of
5
by
Charles from
no chrome
Chrome handles corrode at base
Date published: 2022-01-06
Rated 1 out of
5
by
homeowner from
Horrible function
Doesn't function properly. Sprays all over. The plumber has been back twice to fix it with his tools then with the key provided by delta to try to remove the aerator. Nothing was successful. At this point it is best to completely replace. Being used in a guest/children's bathroom and my kids constantly hurt themselves on the sharp corners while wiping the counter in between being sprayed on by this wild faucet.
Date published: 2022-01-03