Rated 1 out of
5
by
Amy R from
Defective design
We bought 3. One has a proper design that works and is installed securely. There’s a screw hole on the wall-mounted base piece where a screw goes through another hole in the hook piece to secure the pieces together. And on the other two we bought, these holes miss each other by at least 1/3 inch. So the hooks fall out of both. We’ve just taken them off now. These are heavy, and could definitely crack the tile floor if we’re not lucky (so far we have been lucky). Stay away from these. Too many reviews saying the same thing about the hook falling out, which all probably point to the same defective design.
Date published: 2024-06-21
Rated 4 out of
5
by
Ls from
Hand towel fixture
Doesn’t move so tight with a fluffy towel
Date published: 2024-06-04
Rated 4 out of
5
by
Eva from
Delta Trinsic Towel Ring
Streamlined and sleek. Love the minimalist design. Wish the towel holder could swing a little bit so thicker towels were easier to hang. Well-built.
Date published: 2024-05-29
Rated 5 out of
5
by
Elsa from
High Quality Satin Bronze
Love the color and size…we bought champagne bronze
Date published: 2024-05-04
Rated 3 out of
5
by
JS from
Replacement
Seems fine. I bought this to replace the same exact product that I installed for a customer in a new house 1 year ago. The old one fell apart, the hook had come loose from the base piece.
Date published: 2024-04-07
Rated 5 out of
5
by
Croc from
Great for hanging towel on close to shower!
Love this wall mounted towel ring. It makes it easy to get to towel after shower.
Date published: 2024-03-02
Rated 1 out of
5
by
mandt from
Hook falls out
Over the past four years my wife and I have purchased six of the towel hooks. Three of them have hooks which easily fall out of the decorative wall piece. This isn't a mounting issue. The mount plate is secure and the decorative piece which attaches to the mount plate is also secure. It's the hook itself which easily slips out of the wall piece. Complete junk.
Date published: 2023-12-22
Rated 5 out of
5
by
Marcella from
Michelle is the best.
Very classy; great sales service
Date published: 2023-11-29
Rated 1 out of
5
by
RT from
Looks cool until it breaks
Contractor installed this on a bathroom remodel, 6 months in the ring broke of so graciously the contractor replaced it and guess what...it happened again. It's a faulty design. Save your money and buy something else.
Date published: 2023-09-21
Rated 4 out of
5
by
Benswa from
Plus and minus.
Sturdy and well made. Only downside is that it isn't reversible so the hook is open opposite by my 2nd sink.
Date published: 2023-05-20
Rated 5 out of
5
by
jbh7 from
Pleased!
Very pleased with the style and the oiled bronze color
Date published: 2023-02-19
Rated 3 out of
5
by
John from
Very loose machining tolerances
Installed 3 so far, and all have an unusual amount of looseness at the hinge. Stopped in to see a past customer today and noticed one had broken. The ring comes out very easily and had previously had a very loud squeak.
I have three more to install in another home and will update this review and rating as time goes on.
Date published: 2022-12-27
Rated 5 out of
5
by
Mtt from
Ok thank you again
Please stop sending me emails
Date published: 2022-12-23
Rated 1 out of
5
by
Cindy from
Frustrating
I put five of these in three bathrooms in a remodel. Two of the five are broken, the towel holder arm falls out of the holder. I’m really worried it’s going to break something when it falls. You can’t put the arm back in the holder once it’s fallen out.
Date published: 2022-12-22
Rated 1 out of
5
by
Frustrated Homeowner from
Towel Ring Defective
We recently installed this towel ring and like others, the ring came out after only a few months of use. Do not buy this product!
Date published: 2022-12-04
Rated 1 out of
5
by
Markeyman from
Me bad for choosing
Picked out trinsic for all our new bathrooms. Purchased only one of these. First mistake was us not realizing ring is stationary not swivel. Couple mos installed, and ring has broken and continues to fall off; to the point that the end has black powder coating chipped off. This has been previously reported by others. Delta will replace but not sure I want another one.
Date published: 2022-11-22
Rated 4 out of
5
by
Lme from
Solid piece
Solid product
Matches well with other delta pieces like TP holder. Looks good with my brizo faucet
Date published: 2022-11-14
Rated 2 out of
5
by
Stephanie from
Broke after two weeks
The two part toilet holder was perfect. Until a few weeks later the bar to hold the toilet paper fell off. Put in back into place, but, it will not stay attached.
Date published: 2022-06-26
Rated 5 out of
5
by
Febr from
Compact towel holder
It fits close to the wall very nicely
Date published: 2022-06-25
Rated 3 out of
5
by
TLS from
Beautiful but has design flaw
I love the look and simplicity of the Trinsic line, however the towel ring has a very poor design flaw. The hook part does not move. It’s held in by a screw that comes lose and then when someone goes to dry their hands and pulls even slightly on the towel, the ring falls off. It has almost damaged our brand new sink at least a half dozen times. I will be replacing with another line. Delta should make is so the hook/ring part swivels with use.
Date published: 2022-06-21
Rated 1 out of
5
by
dd from
Poor Quality
Two years and it broke. Yep, the two pieces just disconnected!
Date published: 2022-05-10
Rated 5 out of
5
by
Pop from
Attractive towel ring
This product is attractive, easy to install, and puts a hand towel where it is needed without taking up a lot of space.
Date published: 2022-03-26
Rated 3 out of
5
by
dan houck from
A great design, but...
... maybe this is pilot error, but we installed several of these. You would think the top of the TP holder would rotate to permit easy use with extra wide rolls, but this isn't the case: 1 rotated freely, 1 rotated somewhat, and the others are frozen.
This item looks great and would be the ultimate TP holder except for the "frozen" interface.
Date published: 2021-11-26
Rated 1 out of
5
by
Sockeye from
Broke
The handle broke loose in about a year. Fell off and nearly cracked the new tile. There is no way to fix it and now forced to buy another so that it matches the also broken towel bar.
Date published: 2021-10-20
Rated 5 out of
5
by
EMV from
Great product
Very good high quality product, pretty as well as sturdy. Would purchase again
Date published: 2021-08-18
Rated 2 out of
5
by
Jack from
looks great but the fixed c shape broke within a month
I'm so disappointed that the quality of these handles is not better. We redid 3 bathrooms using Trinsic and one of the towel bars is already broken. There isn't a way to repair it other than maybe sliding in the c shape with super glue? Anyone had luck with this working?
Date published: 2021-06-27
Rated 4 out of
5
by
Bill from
Delta 759460
We love the holder, but now the part that holds the towel is no longer secure with the mount..it appears that the Allen screw has loosen and simply needs to re-tighten.
How do I remove the part attached to the wall so I can correct this issue
Thanks for your time
Date published: 2021-04-24
Rated 5 out of
5
by
K Teachman from
Clean, Modern Towel Ring
My wife and I loved the simple clean lines of the Trinsic bathroom accessory line. This towel bar is perfect for our half-bathroom.
One thing to note: the portion that holds the towel does not swing so putting a towel on the ring and taking one off requires you to slide the towel along the wall. It isn't a deal breaker but something to keep in mind.
Date published: 2021-03-20
Rated 5 out of
5
by
MJ from
Looks great!
Looks great in basement bathroom. Feels like quality material.
Date published: 2021-02-10
Rated 4 out of
5
by
Brenda from
Brenda
This item matched the towel rings already installed in our new home so we ordered one for our 2nd master bathroom which didn't have a towel ring. Easy to install and looks very nice.
Date published: 2021-02-02