Rated 1 out of
5
by
schuh from
my kitchen replacement is not like this
the replacement for my kitchen sink soap dispenser does not allow filling from the top like the old one did.
you have to remove the bottle from under the sink to fill it.
THAT STINKS
Date published: 2014-08-22
Rated 1 out of
5
by
Bob v from
"Action" of pump is very stiff, difficult to operate with one hand, impossible for people with arthritis, over priced and poorly designed!
Date published: 2014-08-19
Rated 1 out of
5
by
MBinCO from
soap dispense pump handle
I've had my faucet and soap dispenser assembly for just over a year. The pump handle/top has broken away from the pump tubing. This happened with normal use of the pump. The screws that attach the pump tube to the handle go into plastic which does not seem strong enough for this type of use. I am very pleased with the overall faucet, but disappointed in the pump dispenser assembly.
Date published: 2014-08-18
Rated 1 out of
5
by
MAHACH from
2nd failure in two years.
The delta touch faucet is very nice, but the soap dispenser is poorly designed and poor construction at the point of movement and leverage. After purchasing with the faucet 2 1/2 years ago, the faucet has performed to expectations. Using this dispenser moderately for a year - the plastic that holds the top piece in place broke. I ordered a replacement RP50781AR, and warned household members to be cautious of the poor design and press only on the large round portion of the part. Despite this knowledge and user caution, the second soap dispenser has failed at the same point as the first after about a year. If this designed to be used to dispense soap and not merely as an ornamental appendage to the faucet, the soap dispenser should be designed to take this pressure on its head as its the only moving part. Purchasing replacement RP50781AR at $55 plus shipping once a year quickly makes this part more expensive than the faucet through the expected useful life.
Is there a remedy to this design or a better constructed alternative that matches?
Read more: http://www.deltafaucet.com/kitchen/details/rp50781ar.html#/?tab=reviews#ixzz3AfCRqY9D
Date published: 2014-08-17
Rated 5 out of
5
by
KennyJ from
Esay to use
Found what I needed easily and it was delivered in just a few days.
Date published: 2014-07-25
Rated 1 out of
5
by
MannyS from
Soap Dispenser (RP50781SS) has failed...
When we installed our granite counter top last year, we immediately chose a Delta faucet to complete the project. We loved the look and finish. Everything has been working fine except for the soap dispenser. It has completely stopped functioning. It no longer resets after pushing down on it. It's stuck in the down position. I attempted to clean it with no success. I've reluctantly had to resort to keeping a bottle of dish soap, on the counter, next to the sink. Something I no longer wanted to do after remodeling the kitchen. :(
Date published: 2014-06-14
Rated 2 out of
5
by
Mlecky from
Not impressed
It's plastic and looks very inexpensive. I plan on returning. I bought another one for about $13 more that was well worth the cost.
Date published: 2014-06-13
Rated 2 out of
5
by
Marc from
Disappointed
When we remodeled our kitchen, naturally we put in a new sink and faucet. I told my wife that Delta was a good name brand and that we should give their product a try. The faucet is living up to what I told her... Good quality. Works great! The soap dispenser fell apart with in the first year! We have a dish washer and don't even use the soap dispenser all that much! The metal top is connected to a plastic mount on the pump, and just broke away. Really disappointed in this dispenser...
Date published: 2014-06-11
Rated 1 out of
5
by
RajP from
Poor Quality
The delta touch faucet is very nice, but the soap dispenser is made of very poor quality and the design is also not good. After using this moderately for a year - the plastic that holds the top piece in place broke. The soap dispenser should be designed to take this pressure on its head as its the only moving part and that being designed poorly is not that I expected.
Date published: 2014-06-02
Rated 3 out of
5
by
Peggy from
NIce design
Love that it pumps into the sink rather than some that shoot over or just run down the side
Date published: 2014-05-26
Rated 5 out of
5
by
Michael2162 from
Excellent service and replacement works great!
Soap dispenser RP50781RB was installed into our new home and would not pump more than a drop after pumping several times. With the help of Jessica from customer service I received a replacement pump which has worked perfectly for the last month. A single pump now provides enough Dawn to make our Dobie pad nice and soapy!
Please note previous review.
Michael 2162
Date published: 2014-05-21
Rated 1 out of
5
by
greghatch2 from
This soap dispenser came with the delta faucet I bought and broke within a year of installation
The top of the dispenser broke off after about 13 months of moderate usage. It is just my wife and myself at home and it broke when she was using it. This is a poor quality product to be sold by delta and I am very disappointed. I have a generic dispenser on my garage sink and it is about 5 years old.
Date published: 2014-05-13
Rated 5 out of
5
by
Carm from
Better than I expected!
I bought this about a month or so ago, along with a Delta faucet and I was pleasantly surprised. After reading some reviews, I was slightly worried. Time will tell if it holds up to my expectations.
Date published: 2014-05-12
Rated 3 out of
5
by
JustWantItToWork from
11946 - Soap Dispenser Does not work
Like many others our soap dispenser has gotten worse and worse and now just doesn't work.
I have cleaned. Soaked in hot water to get rid of soap but doesn't seem to help.
Will try and call delta tomorrow.
The faucet looks nice but is light weight plastic. Spent hundreds of dollars on this.
Date published: 2014-05-07
Rated 1 out of
5
by
EasyEd from
Soap dispenser pump will not pump
I also bought the combination Delta faucet and soap dispenser for our kitchen remodel and have experienced the same issue with the soap dispenser as so many others. The faucet has worked great but the pump quit working after a few weeks. It looks great but just froze up and would not pump the soap.
Date published: 2014-05-03
Rated 2 out of
5
by
twalk18 from
Really nice looking with the faucet, but never really worked
Same as most others, the pump only worked for a few months, then it was very sporadic....now not working at all. I've taken it apart, thoroughly cleaned all parts, reprimed the pump, but still no soap comes out. I hate to have to buy another pump because I'm not sure I'll find on the that matches the faucet. Any suggestions??
Date published: 2014-04-29
Rated 4 out of
5
by
Bryan2014 from
Need replacement due to failure of pump - RP50781SS
We have had this now for 3 plus years and after experiencing a "slow down" in the pump it finally broke. Overall very happy with the unit. Hoping for a replacement to be sent... of course I should have known that CS is not open on a Sunday :# I plan to reach out to them on Monday if they don't reach out to me first.
Also have an additional question on the single handle faucet - it tends to turn because it will not stay tight against the granite! Is there a trick or component that will allow me to tighten so it will not turn #stay snug#. Afraid of over tightening and cracking the granite.
Will follow up with another review after speaking with CS.
Date published: 2014-04-27
Rated 4 out of
5
by
LGMBS from
Good features and attractive.
This has been a great asset to my newly remodeled kitchen. Easy to use/fill.
Date published: 2014-04-25
Rated 1 out of
5
by
Hht53 from
Faucet great. Soap dispenser terrible.
One of our dispensers stopped working within six months. Very frustrating. Also, the pump action is very weak in general. (For the one still working) We chose this model based on the low profile and clean lines. It's too bad.
Date published: 2014-04-20
Rated 1 out of
5
by
Michael2162 from
Soap Dispenser doesn't work
Sounds like we have the same problem as "Techlore" our soap dispenser required 6 to 10 pumps to get 1 drop and now it doesn't work at all. We built our house two years ago and had the touch faucet installed along with the soap dispenser. The faucet is great, love being able to touch it and have it turn on or off. Soap dispenser is useless we now have to keep our Dawn bottle next to the sink.
Date published: 2014-04-18
Rated 5 out of
5
by
Texrangersfan7 from
Great soap dispenser
I love the Delta soap dispenser and have not had any problems with the one in my current home. However, I just had another one installed in a new home build and apparently the white plastic tube portion got thrown away by the install crew. I have not had any success finding a replacement for it without having to purchase an entire new dispenser unit. I wish there was a way to just replace just the plastic piece and tube. Other than that, I have been very pleased with the faucet.
Date published: 2014-04-07
Rated 5 out of
5
by
slbinok from
Handy!
We purchased this soap dispenser and the matching faucet. Both are very clean, modern and beautiful. We love them both.
Date published: 2014-03-11
Rated 4 out of
5
by
Lorrie1 from
soap dispencer
Great product. Matches the style and color of my faucet perfectly. It could give a healthier squirt of soap.
Date published: 2014-02-19
Rated 5 out of
5
by
kimmyannep from
Love it!
My husband selected this with the faucet. I wasn't sure I would like it, but he was right. This is very sturdy, and the dispenser is easy to fill.
Date published: 2014-02-15
Rated 5 out of
5
by
shewolfe1946 from
Pilar soap dispenser
NOW I have no excuse for NOT washing my hands! GREAT idea to put the dispenser right in sight
Date published: 2014-02-07
Rated 3 out of
5
by
moosecc from
Not as nice as the picture
Although the soap dispenser works fine, it is not as nice as it looks in the picture. The dispenser is klunky and flat looking. In fact I almost thought it wasn't the same one that I ordered. It's just okay.
Date published: 2014-02-03
Rated 1 out of
5
by
Sandy08 from
Love faucet but not dispenser
Dispenser is hard to squeeze and the rubber came off from sprout
Date published: 2014-02-03
Rated 1 out of
5
by
Wendy225 from
Very disappointed
I purchased this soap dispenser to replace one similar that failed to work after only 30 days. This one worked for less than 1 week. Different installers, different manufacturer, same problem! My handyman says they frequently fail to work.
The matching faucet works great and looks beautiful. Only the soap dispenser is a problem.
If you are planning a kitchen remodel, DO NOT INSTALL A SOAP DISPENSER. I cut the hole in my granite so I am stuck with it.
Date published: 2014-02-01
Rated 1 out of
5
by
Wandaz from
The faucet is good the dispenser is bad
I purchased the Linden faucet which I love, and I got the soap dispenser too. I really didn't want the dispenser but it came with the faucet. I had the soap dispenser installed, and it worked great for about 7 months, and after that the darn thing snaps. I checked the dispenser top and it's just cheap plastic which snapped off, and the hose part just slide out. Trying to find a replacement part in a store is becoming impossible. Yah $40 is too much to pay for only the pump part, and then having to pay for shipping. <Sigh> major disappointed.
Date published: 2014-01-06
Rated 5 out of
5
by
kdcomunale from
Will never regret
Easy to use. Refill from top. Great buy.
Date published: 2013-12-16