How do I know if I my faucet is a Quick Connect or not?
Look under your sink. If you see black plastic clips on the hoses, you have a Quick Connect faucet. Metal nuts on the hoses signify a standard thread-on connection.
How do I disconnect the Quick Connect once it has been attached?
Pinch together at the base of the black plastic halves, next to the hose. The top halves will spread apart. Pull down gently. Release tabs from the brass connector.
Why does the Delta® name face the back of the faucet?
The faucet is in the wrong position.
To correct an uninstalled faucet:
- Rotate the spout 180 degrees so the Delta® name appears below the spout.
To correct an installed faucet:
- Shut the water off at the water supplies.
- Disconnect the faucet and remove it from the sink.
- Rotate the spout 180 degrees so the Delta name appears below the spout and it faces toward the sink.
- Reinstall the faucet.
Although a wrench cannot be used on the caps or bonnet nuts, can a strap wrench be used?
Yes, you just need to be cautious not to scratch or bend the part.
Can I cut to size the PEX supplies on my DST faucet?
Delta Faucet Company recommends you leave the existing fitting on the PEX supply tubing and not shorten the tubing. If you determine the PEX supply tubing for this faucet is too long and must be shorter to create an acceptable installation, be sure to read the instructions and plan ahead.
Who can I call if I need help while I'm installing my faucet?
Call us at 1-800-345-DELTA (3358), Monday through Saturday, 7 a.m. to 9 p.m. CST or Click here to send a message directly to Customer Service.
What tools should I have before I begin installing my faucet?
Some common tools include:
On my widespread kitchen, bathroom sink, lavatory, or Roman tub faucet there is too much of a gap between the escutcheon and the handle. How can I fix this?
A small gap is normal and necessary to allow proper movement of the handle without damaging the escutcheon below it. An excessive gap results from improper height adjustment at the time of installation. To fix it:
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Loosen the nut under the counter/sink.
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Then screw the escutcheon UP just enough to make up the gap.
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Then re-tighten the nut. This lowers the valve and reduces the gap
Are there any hints to maintaining a pressure balance valve?
The spool and sleeve, the part of the Monitor pressure balance valve that blends the hot and cold water, may not be working properly. This is often caused by mineral deposits that build up over time. To solve, follow the steps below based on your model.
Tools you may need:
Why can't I slide the trim sleeve over the valve on my 1300/1400 Series Monitor Tub/Shower valve?
The o-ring is in the groove on the valve. Roll it out of the groove toward the wall, and the trim sleeve will slide on. The o-ring needs to be able to roll with the movement of the sleeve.