14S Tub Shower Trim with H2OKinetic in Lumicoat® Chrome

Hi Central ave, Thank you for your question regarding our Delta Faucet DELTA® Galeon™ 14S Tub Shower Trim With H2OKinetic In Lumicoat Chrome MODEL#: T14472-PR. I am sorry this information was not readily available, and I am happy to help you! The information on replacing the washers is in the Maintenance and Installation sheet on page 12. Please view the link below. https://media.deltafaucet.com/MandI/107528%20Rev%20D.pdf Thank you for being a loyal Delta customer. Please feel free to call, email, or message us on social if you need anything else. Best Regards, Themar

Hi Horace, Thank you for your question about the Delta Faucet model T14472-PR Galeon™ 14S Tub Shower Trim With H2OKinetic In Lumicoat Chrome. Please accept our sincere apology for the inconvenience you are experiencing finding this information. We are happy to help resolve this issue for you. The tub spout uses a mixture of metallic and non-metallic materials. Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance. Non-metallic products are beneficial in that they do not rust or corrode and help prevent heat transfer. This tub spout is installed with a threaded connection. Please reach out if you have any questions or need additional assistance. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist

Hi bblf, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing with our Galeon™ 14S Tub Shower Trim With H2OKinetic In Lumicoat Chrome MODEL#: T14472-PR. Here is what we can do to resolve your issue for you. The warning label is placed on the packaging for select Delta Faucet Company products to comply with requirements of the California Safe Drinking Water and Toxic Enforcement Act of 1986, commonly known as “Proposition 65.” Many products sold in California are required by law to carry the label. This warning does not mean that a product is unsafe. The label on the packaging is there to give the buyer/consumer awareness before purchasing that they could be exposed to chemicals that are on the Prop 65 List of Chemicals. Although a product may contain one or more listed chemicals, all Delta Faucet Company products meet or exceed the requirements of applicable product performance and safety industry standards, as well as the federal Safe Water Drinking Act. All Delta residential faucets already comply with the law and have since January 1, 2013, or earlier. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi Valued Customer, Thank you for your question, please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Please feel free to contact us directly for technical or warranty information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358

Hi Zwaschka_sd, Thank you for your question about the Delta Faucet model T14472-PR. Yes, this trim kit and tub spout would be installed with an R10000 valve rough. The included RP101394 diverter tub spout is installed with a 1/2" IPS pipe thread. Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi DGPHMP, thank you for your interest in the T14472-SS-PR! What is Shower Rise? Also called "stacking", shower rise is when the water can’t get out of the tub spout as fast as it flows through the valve. This causes the water to back up and come out the shower head when the user only wants the tub spout to flow. A new cartridge will not resolve shower rise. There can be one of several reasons for shower rise The valve could be upside down. The length from the valve to the tub spout is outside of the 8" to 18" rule. There is more than one 90-degree angle elbow. Something other than ½" smooth copper or galvanized pipe was used going to the spout. No push fittings. No "shark-bite" fittings. No cast or drop ear elbows. Something restricting the water flow to the spout, e.g. solder or something lodged in the pipe. If this is the cause of shower-rise it is possible to remove the blockage by removing the tub spout; then, feeding a plumber’s snake or a speedometer cable up through the tub drop. The act of feeding it causes it to twirl and loosen the blockage. Be sure to flush the valve before reinstalling the tub spout. Be sure to check the tub spout itself for blockage. Sending a shower cartridge will NOT fix this issue. The obstruction from the valve to the tub outlet must be remedied. Please contact us directly if you have any questions or need additional assistance. Best Regards, Themar Digital Communications Specialist