For sinks with non-standard hole spacing, it is acceptable to cut the stabilization plate to fit.

If the LED does not come on, it may be there’s no power. Check the batteries.

The wires to the spout LED may have been disconnected. Follow the wires down from the spout to the electronics box, double checking they are securely attached.

If the handle or spout doesn’t respond to touch, check the batteries. Make sure the batteries are new and properly loaded in the battery box, and that power is available. For models made before February 2009 check that the grounding clips are connected properly.as described in the Maintenance and Installation Guide, and that the faucet is grounded to an electrical or plumbing line. Grounding is not required on faucets with Touch₂O^® Technology manufactured after February, 2009. If your faucet does not have a green ground wire, it may not require grounding.

If your faucet was manufactured before February 2009, the grounding clips may not be properly installed. Make sure they haven’t been bumped off with use and that they’re in the proper place and secured with tape. Also check for proper grounding. Note that grounding is not required on faucets with Touch₂O Technology manufactured after February 2009. If your faucet does not have a green ground wire, it may not require grounding.

Yes. The installation process is just like installing a regular faucet with the addition of one more component and a few easy-to-connect wires. With DIAMOND™ Seal Technology, the integrated supply lines mean everything is included in the box — even the batteries.

If there’s a cross-flow of hot and cold water, it could be that the check valves are not properly installed on the supply lines. Make sure the ferrules are screwed onto the check valves and that the hot and cold water lines each have a check valve installed.

To help you identify the manufacture date of your Pilar Touch2O faucet, Delta Faucet Company has used the following different labels as identifiers for when your faucet was manufactured.

Every person has a characteristic called capacitance. Capacitance is an electronic term that has units of measure called farads. Capacitors are electronic components that store electrical energy. A human body typically has 22 pico farads of capacitance. A result of this capacitance is often felt in the winter months via static discharges that occur when walking across a carpet and touching a metallic object. Walking across a carpet generates energy that is stored in the body’s capacitance. This energy is discharged when touching another object at a different voltage potential.

You may choose to operate the faucet as you would any standard single-handle faucet by moving handle to the on and off positions. You may also tap it on and off with a deliberate touch, like that of playing the piano. If you have a Touch₂O_.xt™Technology faucet, the water flow is turned on by placing your hands within 4” of the faucet. To turn it off, you simply remove your hands from the 4” activation area.

An LED indicator light at the base of the faucet will shine blue when the “Touch” feature is activated. If the handle is in the “off” position, you may tap the spout or handle to turn off the light. When using the faucet with hands free activation the blue light will flash so you know the faucet will turn off when you leave. At this point you can touch the faucet off if you need to turn it off.