Grounding is not required on any faucets with Touch2O Technology manufactured after February, 2009. If the solenoid does not have a green grounding wire (see image), it does not need to be grounded.
You control the water temperature manually with the handle, just as you would any standard faucet. When operating the faucet in “Touch” or hands-free mode, the water temperature setting remains the same as the previous use.
You control water flow manually with the handle, just as you would operate any standard faucet. When operating the faucet in “Touch” or hands-free mode, the water flow setting remains the same as the previous use.
Touch2O® Technology will work with any sink material, including stainless steel. For best performance, metal countertops are not recommended for use with a Touch2O® Technology faucet. It is also recommended that you do not install the faucet within 4” of a metal backsplash behind the faucet. The Touch2O.xt™ faucets are best designed to work on non metallic sinks. If used on a metallic sink touching the sink could activate the faucet.
No. The installation process is just like installing a regular pull-down faucet with an addition of one more component and a few easy-to-connect wires. Because the faucet works on batteries, there is no need to hire an electrician to assist with the installation. Even the batteries are included in the box. With DIAMOND™ Seal Technology, the integrated supply lines mean everything is included in the box.
No. Touch20® and Touch2O.xt® Technology faucets are powered by batteries, which are included in the box.
No, you cannot use a power adapter in lieu of the supplied battery pack. The faucet is only designed for use with a battery pack and connection with a power adapter can damage the electronics in the faucet. Therefore, connecting a power adapter to a faucet that uses only a battery pack will void the warranty.
Start by following the step-by-step instructions in the Maintenance & Installation Sheet included with your Touch2O® Technology faucet or reference the illustrated color Quick Start Guide. To find the Maintenance & Installation Sheet online, enter your model number in the search box in the upper right corner of this page. Then select the “Product Support and Repair Parts” tab to view the Maintenance & Installation Sheet, as well as other product documentation.
The best practices noted in the Maintenance & Installation Sheet are also summarized here:
DO:
Touch2O™ and Touch2O.xt™ Technology incorporate an automatic water flow shut-off. In the kitchen, it will shut the faucet off after four minutes if the water is left running with no activity. In the lavatory, it will shut off after one minute with no activity.
