Charmaine

Single Handle Pull-Down Kitchen Faucet with Soap Dispenser and ShieldSpray

Model#: 19962Z-SSSD-DST
Charmaine Single Handle Pull-Down Kitchen Faucet with Soap Dispenser and ShieldSpray is rated 4.7 out of 5 by 7.
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Finish: Stainless
List Price (US $):
$355.05

BASE PARTS
19962Z-SSSD-DST
$355.05

  • Water-Efficient
  • No-Lead Compliant
  • MagnaTite Docking uses a powerful integrated magnet to snap your faucet spray wand precisely into place and hold it there so it stays docked when not in use and doesn't droop over time
  • Soft, rubber Touch-Clean spray holes allow you to easily wipe away calcium and lime build-up with the touch of a finger
  • DIAMOND Seal Technology is less hassle to install and helps your faucet perform like new for life, reducing leak points and lasting twice as long as the industry standard
  • Everything you need is together in one convenient box, including integrated InnoFlex PEX supply lines
  • Includes coordinating soap dispenser
  • Fits 1, 2, 3, or 4-hole 8 in. installations
  • Optional escutcheon included for use with additional mounting configurations and a cohesive look
  • ADA Compliant
  • High-arc pull-down swivels 360degrees

Product Support, Repair Parts & Technical Specifications


View Technical Specifications

View Parts & Accessories Diagram

Installation Information


1, 2, 3, or 4-hole 8" installation


  • Escutcheon: Optional Escutcheon Included
  • Flow Rate: 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
  • Spout Height: 15-11/16"
  • Spout Length: 9-1/4"
  • Fittings Type: 3/8" compression fittings
  • Deck Thickness: 2.5"
  • Supply Lines: Included InnoFlex® Pex-C Supply Lines
  • Valve Type: Euromotion DIAMOND Valve
Rated 5 out of 5 by from good I love my new faucet
Date published: 2018-02-17
Rated 5 out of 5 by from Value, dependable, durable finish My choice of Delta for all of our residential faucets after the horrendous flood last year was based on over 20 years of favorable, satisfying, confident experience while in the wholesale and retail plumbing fixtures and parts distribution business as well as having them installed in my home during that time of employment. I became so familiar with their inner workings that I could have disassembled and reassembled the single handle valves blindfolded. That is no longer the case anymore, as faucets have become much more complicated, with a wider variety of outsourced, often unrecognizable components, but I guess that's a result of a global economy. Case in point, the Charmaine 19962-SSSD-DST we have in our kitchen, or should I say the Charmaine 19962Z-SD-DST we have in our kitchen. I was at first initially skeptical of the much-reduced aerator spray output but after a short period of use became impressed with its' 1.8 gpm performance. I didn't think it possible. I also came to admire the MagnaTite Docking and Brilliance Finish. It has long been a practice of mine to seek out, download and save any and all Delta Faucet parts diagrams I could find for our installed models. While I was aware of the fact that our particular kitchen faucet was an exclusive to Home Depot, it wasn't until doing some additional research for parts & accessories diagrams that I discovered that the previously saved pdf of what was presumably our model was not entirely accurate. It showed an aerator that did not require a wrench for removal; ours does, and was, of course, included in the original product carton. Further research on deltafaucet.com revealed a similar model, 19962Z-SD-DST, depicting the RP90248 aerator & wrench. Needless to say I have downloaded and saved this document as well. Besides these distinctions, both of the saved 19962 parts documents reflect an additional inaccuracy: neither illustrate or depict accessing the cartridge assembly by removal of the handle. Our faucet has an opening, below and positioned towards the backsplash, where there is, presumably, a setscrew. Both the 19962 and 19962Z Delta documents include the words "Set Screw" in the diagram but do not illustrate it or its relative position to the handle. I have yet to determine what specific size setscrew it is but am confident that no matter its size I have the appropriate tool for the job. Being typically imperfect humans we very often don't pay any attention to mundane, ordinary, taken-for-granted items such as faucets. Next to water heaters they're probably the most ignored items in a house, until they begin to malfunction. A lesson learned after having spent many a year assisting customers rebuild their existing faucets was to ensure for future maintenance easy disassembly of that faucet. I can't begin to count how many tales of frustration customers had shared of the laborious, time-consuming removal of stuck and frozen faucet parts. Soon after moving back into the house here I made it a point to disassemble our in-wall Delta R1000 tub/shower valves and applied liberal amounts of silicone-based lubricant on any and all threaded parts, a task made much easier as the rough valves purchased included integral, built-in shutoff stops (another lesson learned). Please don't misunderstand---these are not criticisms but observations and recommendations for anyone who'd like to make the job of bringing new life to their faucets. It's inevitable that at some point in the future they will require *some* sort of maintenance. You can make that job a lot easier with a few proactive steps.
Date published: 2018-01-25
Rated 4 out of 5 by from Charmaine faucet Nice features. Soap dispenser does not shoot far enough into sink. Faucet came with a small ratchet; figured it was an adustment tool as no instructions came with faucet. I "adjusted" aerator. Unfortunately, i loosened too much and lost aerator. Currently on back order. It is nice faucet.
Date published: 2018-01-21
Rated 5 out of 5 by from good installation instructions Just installed faucet. took much longer to remove old moen faucet than to install new delta. i love that the spray head has a lock to prevent it from loosening and leaking like the moen always did. looks great and time will tell if it will last a long time.
Date published: 2018-01-11
Rated 5 out of 5 by from I love the look and features Easy to install, I love the features, such as the type of spray, ease of pulling out and putting back the spray nozzle. The faucet pivots with ease. I’m very happy with my purchase.
Date published: 2018-01-10
Rated 5 out of 5 by from Awesome faucet! Easy to install... The faucet is an awesome faucet with great features. Took all of 20 minutes to install. Great Warranty! I have used Delta’s warranty in the past in our home in Georgia. No questions asked.... I replaced a Pfister faucet due to it stopping up and no way to unstop it. Wife loves the spout and three different spray options on this faucet.
Date published: 2018-01-08
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What is the difference between this (19962Z-SSSD-DST) and 19962-SSSD-DST? They look alike to me.

Asked by: kcl65
Hi, Kcl65! Thank you for your question. The difference of these two faucets is that the 19962Z-SSSD-DST faucet includes our 3-Function Pull-Down w/ShieldSpray sprayer assembly. Learn more about this at: https://www.deltafaucet.com/design-innovation/innovations/kitchen/spotshield-technology Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-01-25

what tool is used to cut the water supply hoses?

Asked by: Tom
i chose to follow example A in the instructions which is to put a loop in the line instead of cutting. worked fine.
Answered by: gonefishin
Date published: 2018-01-11

When will this faucet be available for purchase? I do not see it on homedepots website.

Asked by: DMB
This exact faucet I got was at the Home Depot store in Franklin, TN.
Answered by: Chiefengine
Date published: 2018-01-09

I would like to remove the screen to clean out any sediment that might be trapped. How do I remove it?

Asked by: Marty
Dear Marty, Thank you for your question. The aerator of the Delta Pull-Down 19962Z-SD-DST faucet removes from the end of the wand assembly, using the provided wrench/tool RP90248. Then you can soak the entire aerator in a 50/50 mixture of white vinegar and tap water for up to 2 hours at a time for cleaning. Rinse with warm water and reinstall it in the end of the wand. https://media.deltafaucet.com/PartsDiagram/DPD-K-19962Z-SD-DST.pdf Best regards, Tanya
Answered by: Tanya
Date published: 2017-10-25
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