Single Handle Pull-Down Kitchen Faucet in Lumicoat® Chrome

Thank you for your question, Kevin! The Delta Beverage Faucets can be installed in conjunction with a reverse osmosis unit. The current beverage faucets we offer in Venetian Bronze can be found in the link below. https://www.deltafaucet.com/kitchen/specialty-faucets/beverage Best regards, Edward

Hi, Allan! Thank you for your question. The Delta 9197-CZ-DST Faucet does not have hot and cold temperature indicator lights. We recommend the 9197T-CZ-DST Touch2O Faucet that does include a temperature LED light base. Best Regards, Rosanna

Thank you for your question, tgcockre! Debris can occasionally get inside a faucets valve, especially during a new construction or when first installed. We recommend removing the wand assembly from the hose first to check for buildup. Run the water on a full mixed position while pointing the hose into the sink for about a full minute to help alleviate any further sediment. If the lowflow persists, please contact us directly and we would be happy to help further. Best regards, Edward

Thank you for your question, glbear73! Moving the handle toward the C to the upright position will provide cold water and moving it toward the H (forward) will increase the temperature. Best regards, Jon

Hi, TERRY14! Thank you for your question. The hose assembly is a braided reinforced vinyl. Best Regards, Rosanna

Hi, Debbie. Thank you for you question. Here is a How-To video on how to replace a spray head for a pull-down kitchen faucet. This will show how to remove the sprayer assembly: https://www.deltafaucet.com/video-gallery/video-page-1?videoId=jJAZ8r2vdOA Best Regards, Rosanna

This image is the RP72684 "button" that you have to remove to tighten the set screw. I got mine off with an awl, the head end of a straight pin might work too. If your sink is next to a wall, you can't see this button without a mirror or sticking your head in the sink. After tightening the set screw (with a dab of blue Lock-tite), I can't think of any reason to put this back on.

Hello, Thank you for your question! Please see the following link for more information. https://media.deltafaucet.com/MandI/106557%20Rev%20G.pdf Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi, Biltroche! Thank you for your question. The sprayer assembly for the Delta 9197-RB-DST faucet is non-metallic. All of our current sprayers are non-metallic. This helps prevent heat transfer that could result in scalding and reduce weight. Non-metallic parts are also beneficial in that they do not rust or corrode. Please know that all of our products are tested to ensure long-lasting use and have a Lifetime Limited Warranty. Best Regards, Rosanna

Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hi, Thank you for contacting us. We apologize for any inconvenience with your Delta Faucet Company product. I am also more than happy to have this opportunity to help you. There needs to be at least 1 1/2" to back splash. Please contact us if you have any further questions or if you need further assistance, you may call us at 1-800-345-3358. We are open Monday through Friday 7:00 AM to 7:00 PM central time, and 8:00 AM to 5:00 PM on Saturday. Thank you for your cooperation. Best Regards, Bethany

Hi, Tettie2! Thank you for your question. Delta model 9197-AR-PR-DST spout rotates 360˚. Best regards, Themar

Thank you for your question, Alice! This faucet does not take batteries. The Touch2O version of the faucet, model 9197T-AR-DST, takes 6 AA or 6 C batteries to operate the touch feature. https://www.deltafaucet.com/kitchen/product/9197T-AR-DST Best regards, Jon

Hello Dee01, Thank you for your question! I am happy to assist you! The Delta stainless steel finish is closer to brushed nickel with brush stokes in the finish, whereas polished nickel is shiny and reflective with a nickel tone. Please contact us back with any further questions. Best Regards, Skyler

Hi Valued Customer, Thank you for your question. The Delta RP64072 Set Screw for the Delta 9159T-DST Faucet uses a 1/8" Allen Wrench. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi Birdie, Thanks so much for contacting Delta Faucet Company! It is possible this issue can be resolved by cleaning the CASSIDY™ Pulldown Kitchen Faucet MODEL#: 9197-PR-DST. We recommend you try soaking the wand assembly in a 50/50 solution of water and white distilled vinegar. This could break up any possible calcium buildup inside. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Wogster! Thank you for your question and we are happy to help. The Delta 9197-PR-DST does not use an aerator, the RP72680 spray head would need to be replaced. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

Hi Valued Customer, Thank you for your question. The Delta Faucet uses a 1/8" Allen Wrench. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi agmanns, Thank you for your question about the Delta Faucet model 9197-PR-DST. This and the similar Broderick model 9190-DST include brass and zinc parts. Both faucets use a ceramic cartridge and the water does not contact with metals inside the faucet. Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hello, Thank you for your question! This model does not feature a removable aerator. If cleaning is needed, soak the wand in a 50/50 solution of white vinegar and water. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi fran, Thanks so much for contacting Delta Faucet Company! Yes, you can simply remove the hose going to the bottom and the line going to the top of the solenoid. Connect them together with the blue clip. Please see the following How-To video for more information. https://www.youtube.com/shorts/uG6E3Z_YCGU Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi Scott, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing with your Delta Faucet Cassidy™ Single Handle Pulldown Kitchen Faucet In Lumicoat Chrome MODEL#: 9197-PR-DST. Here is what we can do to resolve your issue for you. Low flow is caused by a blockage or debris, we would recommend flushing the faucet to remove the blockage. Please shut water supplies off before starting this process, also grab a towel, and a bucket. Please follow the next set of instructions, which can also be found on page 7 of the maintenance and installation sheet. https://media.deltafaucet.com/MandI/106557%20Rev%20C.pdf To flush the unit, we recommend the following: Check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi Valued Customer, Thank you for your question! The supply line cannot be replaced. Please feel free to contact us directly for warranty information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hello Mary, Thank you for your question, I would be happy to help. The faucets you will get from us, locally, or online will be the same, also they are all held to the same high quality standard. Please contact us back for any further questions or concerns. Best Regards, Nicole

Hi Cath, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hi bryand66, thank you for contacting Delta Faucet Company! I'm sorry that you are experiencing no flow from your faucet and would be more than happy to help! No flow from the solenoid is typically caused by debris, which can get caught in a few different areas of the faucet. Please try the following steps so we can better assist you: We will first try a solenoid reset. 1. Unplug the battery box for 30 seconds. 2. Plug the battery pack back in and secure it 2 inches away from anything surrounding it. 3. Open the handle and tap the faucet to the off position. 4. If it is still not giving any flow, please proceed to the flushing process. To flush a solenoid, please gather a bucket, a couple of Q-Tips, and a few towels to continue. 1. Turn the handle to the off position. 2. Please clear the area under your sink and remove the blue or black clip on the bottom of the solenoid. 3. Once you remove the clip, grab a towel and place it under the connection. Gently pull the hose off. 4. Place the bucket under the solenoid and turn the handle to the open position and tap the faucet to turn it on. This will allow water to flow out of the hose into the bucket. Flush this for about a minute. 5. Turn it back off, reconnect the hose with the clip and remove the clip at the top of the solenoid. Look on the top of the solenoid, inside of the connection and if you see any debris, please clean it out with a Q-Tip. We appreciate your inquiry. Please reach out directly with further questions! Best Regards, Kyra Digital Communications Specialist

Hi Marge, Thank you for your question about the Delta Faucet model 9197-PR-DST Cassidy™ Single Handle Pulldown Kitchen Faucet In Lumicoat Chrome. We will be happy to assist you as quickly as possible. As a global manufacturer, we source and assemble a number of parts around the world. No matter where in the world our products are sourced, manufactured, or assembled, they are built to Delta Faucet Company's exacting specifications and are quality tested to ensure long-lasting performance. The location information on the back of the box will tell you where your specific faucet model was made. Please contact us directly if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist

Hello Rick, Thank you for your question! I am sorry that the information you are inquiring about the Delta Faucet Cassidy™ Single Handle Pulldown Kitchen Faucet, model 9197-PR-DST, is not readily available; however, I am happy to help you. Unfortunately, this part is not available to be sold separately. RP72680 would need to be purchased as a whole unit and replaced if your kitchen faucet's aerator is needing to be replaced. Alternatively, you can soak the Sprayer Assembly in a 50/50 solution of white distilled vinegar and water for up to 30 minutes to clear out any possible debris. Please makes sure to rinse the Sprayer Assembly thoroughly afterward. Parts Diagram for model 9197-DST: https://media.deltafaucet.com/PartsDiagram/DPD-K-9197-DST.pdf Please feel free to contact us with any questions or for further assistance. Thank you for being a loyal Delta Faucet customer. Best Regards, Emma