Single Handle Pull-Down Kitchen Faucet with Touch2O® and ShieldSpray® Technologies

Cassidy

Model#: 9197T-RB-DST
Cassidy Single Handle Pull-Down Kitchen Faucet with Touch2O Technology and ShieldSpray is rated 3.6 out of 5 by 80.
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Finish: Venetian Bronze
List Price (US $):
$786.75

BASE PARTS
9197T-RB-DST
$786.75
CONFIGURABLE PARTS

  • No-Lead Compliant
  • With Touch2O® Technology a simple touch anywhere on the spout or handle will start and stop the flow of water
  • Helps keep your faucet cleaner, because washing the mess off your hands shouldn’t involve making a mess of your faucet
  • LED light signals blue when touch mode is active and flash red when batteries are running low
  • Automatic water flow shut-off after four minutes helps conserve water
  • Integrated TempSense LED light shows water temperature, changing from blue to magenta to red as temperature increases
  • Battery operated (6 AA included) for up to 2 year battery life or 6 C (not included) for up to 5 year battery life
  • Intuitive Touch2O® Technology can sense the difference between a touch and a grab, reducing the chances of activation
  • Optional A/C adapter EP73954 may be ordered separately
  • MagnaTite® Docking uses a powerful integrated magnet to snap your faucet spray wand precisely into place and hold it there so it stays docked when not in use and doesn’t droop over time
  • ShieldSpray® Technology powers off the mess without making a mess
  • Concentrated stream cuts through messes and innovative water shield reduces splatter
  • Soft, rubber Touch-Clean® spray holes allow you to easily wipe away calcium and lime build-up with the touch of a finger
  • DIAMOND Seal Technology is less hassle to install and helps your faucet perform like new for life, reducing leak points and lasting twice as long as the industry standard
  • Everything you need is together in one convenient box, including integrated InnoFlex® PEX supply lines
  • 1 or 3-hole 8" installation
  • Optional escutcheon available for purchase separately
  • ADA Compliant
  • High-arc pull-down swivels 360degrees
  • 62 in. long hose provides outstanding reach

Installation Information


1 or 3-hole 8" installation


  • Escutcheon: Optional Escutcheon Available
  • Flow Rate: 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
  • Spout Height: 16"
  • Spout Length: 9-3/8"
  • Deck to Outlet: 9-21/32"
  • Fittings Type: 3/8" compression fittings
  • Deck Thickness: 2.5"
  • Supply Lines: Included InnoFlex® Pex-C Supply Lines
  • Valve Type: Electronic with Euromotion DIAMOND Valve
Rated 2 out of 5 by from Nice Idea, Bad Execution We have had this faucet since we built our house about 3 Years ago. We do not like it at all. The idea of a touch faucet is great; however, this one hasn't worked properly for more than 2/3 of the time. We first noticed the touch feature starting to have issues after about a year. That's when we began changing the batteries and it would help some. Now it doesn’t matter if we change the batteries, the touch only sometimes works. Not only does the touch only sometimes work the faucet will randomly not turn on and off. You can move the handle and touch it in different places and sometime it works, but the majority of the time we have to touch it 2-3 times in different locations to turn it on. We are currently looking at new faucets, which is a shame because at the high price point of this product it should last longer than 3 years. I would not recommend this faucet.
Date published: 2018-07-13
Rated 1 out of 5 by from Touch feature is horrible We have had this faucet for just at 3 Years now and can not stand it. We noticed the touch feature starting to have issues after about a year and we would just change the batteries and it would help some. Now however it doesn’t matter on the when you put batteries in the touch only sometimes works. Not only does the touch only sometimes work the faucet will randomly not turn on at all. You can move the handle out, try different temps, leave the handle out and just try to touch it to turn on and it won’t. Thank goodness I have a drinking faucet next to it so if I ever need water right away lll always have it. We are looking at new faucets. I would never recommend this faucet.
Date published: 2018-06-03
Rated 1 out of 5 by from Poor quality This seemed like a great product ... at first. I bought this faucet 3/2013 for over $400. I know it has been five years and I'm sure Delta wants nothing to do with this review, but customers should beware. Avoid this product. During this time of ownership, I have had to replace the sprayer head once. BUT moreover, is the same as other reviewers ... the RUST. I have tried to dry the sprayer head to prevent further degradation of the metal and magnet. I have tried leaving the sprayer head pulled out a bit so the hose and faucet head can dry out. I have tried to use CLR to remove the rust. I guess if I was the only one using the faucet this may have helped a bit. I literally have pieces of the faucet falling into the sink and down the sink drain. I'd think that my now, Delta would have fixed this issue, but reading the other reviews, it appears not. Delta is a good company and is certainly innovative and the consumer is driving that along - just hopefully not by buying two-plus products when one should suffice ... at least for more than 5 years.
Date published: 2018-05-30
Rated 1 out of 5 by from Was Great...Quickly Turned Bad Bought this kitchen faucet new for our new kitchen. Initially worked very well, but soon after the touch feature stopped working. Delta was great and sent out new electronics (appeared to be a redesign) which I installed and the touch feature has been working well since. The issue now is similar to other reviews. The rust that appears on the extension hose and the “powder” or “brown dust” that is dropping out of the fixture. The detachable sprayer will not retract now and it looks like the magnet has degraded. Overall I was expecting much much more from what I believed to be a high end unit. We went to a plumbin supply store as opposed to a big box store so we could get a professional grade fixture. Although this unit seemed great up front, it hasn’t held up well at all.
Date published: 2018-04-20
Rated 2 out of 5 by from Less then Four Years Later! When we build our house in October 2014 we picked out all the finishes and went with the Delta Cassidy faucet in our kitchen, about three years in the seals began to almost rot and we seen small leaks from the end of the faucet. It is almost to year four and the faucet will not stay attached and leaks brown dust from around the seals on the top I hope Delta will stand behind the product we have them through out the house and now in our new finished basement.
Date published: 2018-03-05
Rated 4 out of 5 by from Quality faucet If your looking for a high end faucet at a great price, this is the bad boy .
Date published: 2018-01-25
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Our faucet has many issues, but the latest is... When we turn it off via the touch feature, it take about 5-30 seconds to shut off. It just Very Slowly decreases pressure until it is off. How can I fix this? (I already changed the batteries)

Asked by: Charlie
Hi, Charlie! Thank you for your question, and I am sorry to hear that you are experiencing a leak from your Delta faucet. I am happy to help you. Leaking from the faucet in the touch off mode comes from debris inside the solenoid. You may flush the solenoid by following these next steps. 1. Turn the water supply by putting your handle in the manual off position. 2. Disconnect the sprayer hose by removing the blue retaining clip. 3. Place a bucket under the male adapter coming out from the solenoid. 4. Run water into the bucket for 2-3 minutes. Debris located inside the solenoid should be flushed out after completing these steps. Please contact us back if you have any questions or need further assistance. Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2018-07-13

My nozzle droops.  What does the magnet look like?  It will stay in place but once tapped to start water flow, the nozzle pops out nearly an inch or more.

Asked by: Lee1953
Hi, Lee1953! Thank you for your question. I am sorry to hear that you are experiencing an issue with your faucet. The magnet kit is available for the Delta 9197T-DST faucet. The magnet kit is RP80977. Here is a link to the part: https://www.deltafaucet.com/parts-product-detail?modelNumber=RP80977 Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2018-07-13

Do any of your kitchen faucets come with a white finish?

Asked by: Joyjes
Hi, Joyjes! Thank you for your question. We do have a few kitchen faucets in our White finish. Here is a list for our White finish kitchen faucets: 470-WH-DST 440-WH-DST 441-WH-DST 340-WH-DST 141-WH-DST If you should have any questions about any faucet, please contact us back. Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2018-07-12

Can you add shield spray to an existing Delta cassidy Touch2O faucet by replacing a part?

Asked by: hek9874
Thank you for your inquiry, Hek9874! The RP90839 wand-sprayer assembly of the Delta Cassidy Pull-Down Kitchen 9197T-DST kitchen faucet, already comes with the ShieldSpray feature. https://media.deltafaucet.com/PartsDiagram/DPD-K-9197T-DST.pdf Best regards, Tanya
Answered by: Delta Faucet
Date published: 2018-07-03

DOES DELTA MAKE A 3.0 GPM PULL DOWN KITCHEN FAUCET? HOW ABOUT A 2.5? WHICH ONES?

Asked by: Jack
Hi there Jack, Thank you for your question. All Delta Pull-Out/Down Kitchen faucets come with either 1.5 or 1.8 GPM flow rate. We do not make any 2.5 or 3 GPM flow rate unit do to local and state plumbing codes and policies. Best regards, Tanya
Answered by: Tanya
Date published: 2018-05-02

Should the red LED be on during normal use? Sometimes the red LED is on and sometimes not. It is not blinking. My mother in law has the same faucet but there is a blue LED during use. Where are the instructions about this?

Asked by: RyanfromIowa
Hi, RyanfromIowa! Thank you for your question. A red light on the LED light base indicates hot water in use. The red light can also indicate the batteries do need to be replaced. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-02-27

The red light was blinking on my faucet and I changed the batteries but it is still blinking and has moments where a solid red light will be visible - can you help?

Asked by: Ruwe1
Hi, Ruwe! Thank you for your question, and I am sorry to hear that you are experiencing an issue with your Delta faucet. We recommend to reset the LED light wire and battery pack. To do this, disconnect the LED light wire from the solenoid. Disconnect the battery pack. Wait a full minute. While you are waiting a full minute, you can check batteries and see if they are in good condition, even try new batteries. Make sure they're all in the correct direction and tightly secured in the battery pack. After a full minute, reconnect the LED light wire into the solenoid and then reconnect the battery pack. Wait another full minute. After the full minute, you can then check your faucet and see if you are getting a blue light, if not please contact our Delta Customer Service line at (800)345-3358. We are available Monday-Friday, 7am-7pm, CST and Saturday, 8am-5pm, CST. You may also email at customerservice@deltafaucet.com. . Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-02-08

On the specs sheet Rev E for Cassidy 9197T-RB-DST, it says dual function wand shield spray for kitchen model only. When searching for this model, on-line retailers all say this model only has traditional stream and spray. What does "kitchen model" mean?

Asked by: Rain Flower27
Hi, Rain Flower27! Thank you for your question. The 9197T-RB-DST does come with the traditional stream and spray sprayer assembly. ShieldSpray™ Technology for the 9197T-RB-DST is not available until Spring of 2018. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2018-02-07
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