What if I change internet service providers or replace my Wi-Fi router?
If you install new Wi-Fi router, change internet service providers or change your Wi-Fi password, your VoiceIQ® Device will need to be reconnected to your new Wi-Fi.
If you install new Wi-Fi router, change internet service providers or change your Wi-Fi password, your VoiceIQ® Device will need to be reconnected to your new Wi-Fi.
Follow these troubleshooting steps to see why the green LED light on your VoiceIQ® Module isn't blinking to indicate Wi-Fi setup mode:
Your VoiceIQ® Device may not be in Wi-Fi setup mode. Make sure all cables are fully plugged in to your VoiceIQ Module, faucet and power source, and that the green LED is blinking on the VoiceIQ module.
If the green LED is blinking, but you don't see the Wi-Fi network listed, try rescanning for available Wi-Fi networks on your mobile device.
If you still are having trouble connecting your Voice IQ product to Wi-Fi, please call our Concierge Team at 1(877) 652-8151.
Visit device.deltafaucet.com and log in to access your custom container commands and adjust them at any time. From the homepage, under "Custom Containers" you can select the "+" icon to add a new custom container command or select an existing custom container command to edit it. From there, follow the prompts on the screen to change or create a command.
Yes, a dispense request can be terminated at any point using the voice command "ask Delta to turn off," by touching the spout or handle, or by manually turning off the faucet handle.
If you're not getting accurate quantities, you:
In order to help prevent accidental sink overflow, your VoiceIQ® Faucet has a four-minute automatic shutoff. While you may ask your faucet to pour large quantities, it will automatically stop the flow of water at four minutes, meaning the maximum amount your faucet could pour would be approximately 7.2 gallons.
VoiceIQ® Technology requires a continuous source of power from a wall outlet, as the voice-activated technology consumes power that would drain batteries in a very short time. Any time power is lost from the wall outlet, wireless communications will turn off, as will voice activation. You will still be able to use Touch2O® Technology (as long as your batteries are connected and charged) or the handle to turn your faucet on and off during a power outage. When power resumes, voice operation will return automatically, without any setup required.
You can command your faucet to:
We use data collected by your VoiceIQ device to: (1) create your device profile, which you can access and revise at device.delta.com (2) contact you if your device should become disconnected (3) personalize any marketing materials we send you with your prior consent and (4) make improvements to our products and services. We do not have access to information collected by your Amazon® Alexa®- or Google® Assistant-enabled devices that doesn't directly relate to a command given to your VoiceIQ Device.