Single Handle Pull-Down Kitchen Faucet with Soap Dispenser and ShieldSpray in Spotshield Stainless

Hello Janice! Thank you for your question and we are happy to help! To purchase an additional soap dispenser for the Delta ZALIA™ Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray MODEL#: 19781Z-SPSD-DST, please give us a call at 1-800-345-3358! With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta customer. Best Regards, Carrie

Hi Doug, Thanks for your question regarding 19781Z-SPSD-DST! No, RP72998 is only available with the handle; however, the set screw has a thread count of #8-32x.43. Please feel free to contact us with any questions or for further assistance. Best Regards, Emma Digital Communications Specialist

Hello Ruth, Thank you for your question! We apologize that this information was not readily available and will be happy to help you. The Delta Faucet Soap / Lotion Dispenser In Spotshield Stainless MODEL#: RP90355SP can be purchased online, locally, or over the phone. Please see our Where to Buy page for help finding dealers in your area or online. https://www.deltafaucet.com/where-to-buy Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley

Hello Alan, Thank you for your question. We are happy to help! The Delta 19781Z-SPSD-DST faucet includes a wrench to remove the aerator from the spray head. If your spray pattern has changed over time, it is likely due to mineral deposits that have built up. We recommend soaking the aerator or spray head in 50/50 white vinegar and water. Rinse the finished surface after. The size of the ShieldSpray will also be affected by changes in water pressure. Best regards, Bryan

Hi Lynna, Thanks so much for contacting Delta Faucet Company about, 19781Z-SPSD-DST! Stiffness can be caused by debris, we would recommend flushing the faucet and soaking the cartridge in a 50/50 solution of white vinegar and water. I have included a link below to the Help Center with flushing instructions. https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hi Dalelynn, Thank you for contacting Delta Faucet. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Our Delta Faucet DELTA® Zalia™ Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray In Spotshield Stainless MODEL#: 19781Z-SPSD-DST does have a ceramic disc cartridge. Delta SpotShield Technology helps to keep your faucet or shower cleaner and longer by resisting water spots and fingerprints. With the addition of antimicrobial protection of the finish of most products, SpotShield "SP" Finishes also helps reduce stain—and odor-causing microbial growth on the faucet finish. Thank you for being a loyal Delta Faucet customer. Please feel free to call, email, or message us on social if you need anything else. Best Regards, Themar

Hello MacMc, Thank you for your question! I am sorry that the information you are inquiring about the Delta Faucet Zalia™ Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray, model 19781Z-SPSD-DST, is not readily available; however, I am happy to help you. The Delta Faucet Wand Assembly, model RP93638SP, is in the Spotshield Stainless finish. https://media.deltafaucet.com/PartsDiagram/DPD-K-19781Z-SD-DST%20Rev%20B.pdf Please feel free to contact us with any questions or for further assistance. Thank you for being a loyal Delta Faucet customer! Best Regards, Emma Digital Communications Specialist

Hi ErinB, Thank you for your question about the Delta Faucet model 19781Z-SPSD-DST. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help! Dried soap in the pump may be causing the issue. We recommend soaking the pump and head in hot water to help clear any dried soap. If the issue remains, a replacement pump and bottle are available as part number RP47888. https://www.deltafaucet.com/parts/product/RP47888.html Please contact us directly for further assistance or if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Valued Customer, Thank you for your question, please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Please feel free to contact us directly for technical or warranty information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist

Hello Valued Customer, Thanks so much for contacting Delta Faucet Company! The ZALIA® Pull-Down Kitchen Faucet MODEL#: 19781Z-SPSD-DST uses a 1/8" Allen wrench to remove the set screw. It is possible that a flush could resolve this issue. To flush the supply line, first shut off the hot and cold-water supply. Remove the hot supply line from the shut-off valve and place the line into a bucket. Open the handle to the fully open middle position, and then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and repeat with the second line. If this does not help, please let us know. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hello Customer! Thank you for your question and we are happy to help. The Delta 19781Z-SPSD-DST soap dispenser will need to be replaced. Please contact us directly for further assistance. Best Regards, Carrie

Hello, Thank you for contacting us at Delta Faucet. I apologize about the issue with your soap dispenser but am happy to help. I have reached out to you via email at this time to further assist. Best Regards, Tim

Hello Scott! Thank you for your question and we are happy to help! The Delta Zalia™ Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray In Spotshield Stainless MODEL#: 19781Z-SPSD-DST does have a gasket which is RP64074. With any further questions or concerns, please do not hesitate to reach out to us again. Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie

Hi Rodney, Thank you for your question. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue! If the faucet is leaking from the handle, we recommend removing the handle and cap. Use a wrench to ensure the bonnet nut is tight. If the leak persists, replace the RP73000 cartridge. Please contact us directly if you have any questions or need additional assistance. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist

Hi Valued Customer, Thank you for your question. The handle is RP72998. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358

Hi Lisa, Thank you for your question about the Delta Faucet model 19781Z-SPSD-DST. Please accept our sincere apology for the inconvenience you are experiencing with reduced flow. We are happy to help! I recommend flushing the supply lines as shown in the installation manual below, then removing and cleaning the aerator. Also flush the faucet for a couple of minutes with the aerator or spray wand removed. https://media.deltafaucet.com/MandI/106557%20Rev%20E.pdf Please reach out for further assistance or with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi dond, Thanks so much for contacting Delta Faucet Company! Repair parts for the ZALIA™ Pull-Down Kitchen Faucet MODEL#: 19781Z-SPSD-DST can be found at the link below. https://media.deltafaucet.com/PartsDiagram/DPD-K-19781Z-SD-DST%20Rev%20B.pdf Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Mo17, thank you for your interest in the 19781Z-SPSD-DST! We are happy to assist you! We have reached out to you directly via email in regard to this matter. Please contact us directly if you have any questions or need additional assistance. Best Regards, Themar Digital Communications Specialist

Hello Lee711, Thank you for your question about the Delta Faucet model 19781Z-SPSD-DST ZALIA™ Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray. I apologize for any difficulty finding this information. We are happy to help! The spray head hose can also be disconnected below the sink to troubleshoot whether the issue is with the spray head or with another part of the faucet. I recommend using a bucket to disconnect the hose connection below the sink and check the flow rate into the bucket without the spray head. If there is good flow with the spray head removed. Soak the spray head in 50/50 white vinegar and water, then rinse. This will dissolve mineral deposits that may be reducing the flow through the spray head. Please reach out directly at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan

Hello Alfredo, Thank you for your question. We are happy to help! For the faucet model 19781Z-SPSD-DST, a replacement aerator is available as part number RP90248. We recommend soaking the aerator in 50/50 white vinegar and water to clean it. If the entire spray head would need to be replaced, the part number is RP93639SP. Please reach out directly if you have any questions or need additional assistance. Best regards, Bryan

Hi Gary, Thank you for your question about the Delta Faucet model 19781Z-SPSD-DST. Please accept our apology for the inconvenience you are experiencing with a drip. We are happy to help! If flushing the faucet does not fix the issue, the RP73000 cartridge may need to be replaced. See here for more information: https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please reach out with any additional questions! Best Regards, Bryan

Hi Scootermack10, Thanks so much for contacting Delta Faucet Company about 19781Z-SPSD-DST! Debris can cause the cartridge to not seal properly, we would advise on flushing the faucet. I have included a link to the parts diagram below. https://media.deltafaucet.com/PartsDiagram/DPD-K-19781Z-SD-DST%20Rev%20B.pdf Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hello Gerry, Thank you for your question! I am happy to help you! The soap dispenser matching our Delta 19781Z-SPSD-DST is discontinued However, we have a matching unit part number RP50781SP. Please see the link below. https://www.deltafaucet.com/kitchen/product/RP50781SP.html Please contact us back for any further questions. Best Regards, Nicole

Hello Katharine, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! I have included below the steps on flushing our Delta Faucet ZALIA™ Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray MODEL#: 19781Z-SPSD-DST, To flush the unit, we recommend the following: Start with the easy stuff: Remove your aerator, wand or hose to check the flow through the unit without that part installed. If the flow is good, the piece you’ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Let this run for 2-3 min, and then do this same process with the hot-water supply. Thank you for being a loyal Delta customer. Please contact us back for any further questions. Best Regards, Nicole

Hi Dave, Thank you for your question. The Delta model 19781Z-SPSD-DST requires a special wrench (RP90248) to remove the aerator (filter). To obtain warranty parts you can reach our customer service team at 1-800-345-3358, Monday through Friday from 7 am to 7 pm and Saturday 8 am to 5 pm CST. Best Regards, Simone

Hi Ken Luke, Thanks for your question regarding 19781Z-SPSD-DST! The Wand Assembly is RP93638SP. Please feel free to contact us with any questions or for further assistance. Best Regards, Emma Digital Communications Specialist

Hi Valued Customer, Thank you for contacting us, I would be happy to help you. To flush the unit, we recommend the following: Start with the easy stuff: Remove your aerator, wand or hose to check the flow through the unit without that part installed. If the flow is good, the piece you’ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Please contact us back if you have any questions or need further assistance. Best Regards, Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com