Charmaine®
View Full Charmaine® Kitchen Collection

Single Handle Pull-Down Kitchen Faucet with Soap Dispenser and ShieldSpray in Chrome

Model#: 19962Z-SD-DST
Add to Favorites
Find local Delta® installers.
Charmaine®
View Full Charmaine® Kitchen Collection
Single Handle Pull-Down Kitchen Faucet with Soap Dispenser and ShieldSpray in Chrome
Model#: 19962Z-SD-DST
List Price: $35180
Add to Favorites
Find local Delta® installers.
PRODUCT FEATURES
Delta® ShieldSpray® Technology cleans with laser-like precision while containing mess and splatter. A concentrated jet powers away stubborn messes while an innovative shield of water contains splatter and clears off the mess, so you can spend less time soaking, scrubbing and shirt swapping. Delta MagnaTite® Docking uses a powerful integrated magnet to pull your faucet spray wand precisely into place and hold it there so it stays docked when not in use. Delta faucets with DIAMOND™ Seal Technology perform like new for life with a patented design which reduces leak points, is less hassle to install and lasts twice as long as the industry standard*. Kitchen faucets with Touch-Clean® Spray Holes allow you to easily wipe away calcium and lime build-up with the touch of a finger. You can install with confidence, knowing that Delta faucets are backed by our Lifetime Limited Warranty. *Industry standard is based on ASME A112.18.1 of 500,000 cycles.
  • MagnaTite® Docking uses a powerful integrated magnet to snap your faucet spray wand precisely into place and hold it there so it stays docked when not in use and doesn’t droop over time
  • Soft, rubber Touch-Clean spray holes allow you to easily wipe away calcium and lime build-up with the touch of a finger
  • DIAMOND Seal Technology is less hassle to install and helps your faucet perform like new for life, reducing leak points and lasting twice as long as the industry standard
  • Everything you need is together in one convenient box, including integrated InnoFlex PEX supply lines
  • Includes coordinating soap dispenser
  • Fits 1, 2, 3, or 4-hole 8 in. installations
  • Optional escutcheon included for use with additional mounting configurations and a cohesive look
  • ADA Compliant
  • The high-arc, gooseneck design swivels 360 degrees with a 20-in. retractable hose for added convenience during everyday kitchen tasks
Special Information
Warning Image
California Prop 65 WARNING
Technology and Special Features
ADA Compliant
No-Lead Compliant
Soap Dispenser
Diamond Seal® Technology
ShieldSpray®
MagnaTite® Docking
Special Information
Warning Image
California Prop 65 WARNING
Documents & Specs
Product Support, Repair Parts & Technical Specifications
View Technical Specifications
View Maintenance & Installation Sheet
View Parts & Accessories Diagram
Register Product
Installation Information
1, 2, 3, or 4-hole 8" installation
Connection Type :
3/8" compression fittings
Flow Rate :
1.8 gpm @ 60 psi, 6.8 L/min @ 414 kPa
Overall Height (in.) :
15-11/16
Valve Type:
Euromotion DIAMOND(TM) Valve

INSTALLATION SUPPORT

Need help with installation? Find local Delta® installers. Get Quotes. Read reviews.

GO
Enter Valid Zip.
REVIEWS
Rated 5 out of 5 by from Excellent Purchase Easy install no need to hire an expensive tech.
Date published: 2022-10-04
Rated 5 out of 5 by from Best Faucets out there! Our oldest Son and his family has had a 19962Z-SSSD-DST Delta faucet in their home for about 4 years now. As soon as my wife saw it in their kitchen she said to me,, "THAT, is the faucet I want when our current one goes bad. We'll, it did go bad and as of yesterday (3-20-22) we now have a brand new Delta Stainless ShieldSpray faucet! My lovely wife is ELATED to say the least. Our (Youngest) gracious Son Andrew, is an excellent plumber and agreed to installed it for us. It's a beautiful addition to our house...and did I say my Wife loves it - as do I. I HIGHLY recommend Delta Faucets, and this one in particular.
Date published: 2022-03-22
Rated 5 out of 5 by from Delta faucet with soap dispenser! I bought this 2 days ago! It is beautiful! Looks great in my.kitchen!
Date published: 2022-03-09
Rated 5 out of 5 by from Excellent faucet Just install kitchen faucet (Charmaine) with no issues. Works wonderful just as advertised. Would definitely recommend this product
Date published: 2021-02-23
Rated 4 out of 5 by from nice waterflow very unhappy with Moen faucet we had very poor water flow was brand new, call company they said that the amount that is allow by Federal law. I tested it , it took 2 minutes and 10 seconds to fill 1 gallon , should fill 1.8 gallons in 1 minute. So I bought a Delta faucet water flow is great, it also is 1.8 gallons a minute, but it works.
Date published: 2021-02-12
Rated 2 out of 5 by from Good Looking but developed leak within 2 years This faucet was installed as part of a complete kitchen reno 2 years. We we very happy the the faucet until in developed an occasional and intermittent leak under the sink. It took some time to figure it was the faucet. Delta determined it was the cartridge and under a warranty. Now I had to wait a week for the cartridge that should have never failed in 2 years. I have been told the Home Depot and Lowes faucets are a cheaper version using inferior plastic parts. The cartridge replacement was indeed a fully plastic assembly
Date published: 2021-01-29
Rated 4 out of 5 by from INSTALLATION Just finished installing and the installation brochure is terrible. No parts lists and picture of each part. Rigid tubing for hot and cold water hard to work with. Brochure shows parts that aren't even in the box. Some parts included but I have know idea what the are for.Trying to cover numerous type of installations rather than one specifically for the faucet I bought.
Date published: 2021-01-22
Rated 5 out of 5 by from Works as advertised! I received the faucet as a replacement for my old delta faucet, as they did not make the replacement parts I needed.
Date published: 2020-11-26
Rated 5 out of 5 by from Wonderful Customer Service! We had to order a new wand for our Delta kitchen faucet. I called the customer service line, where I was greeted by a wonderful lady. I continued to explain my needs. She was more than helpful to identify the model of my faucet. Within minutes, she had a new wand set to be shipped to me. In finishing the call, I asked her how I was to pay for my part. She explained "Nothing! Delta has a lifetime warranty". I was pleasantly surprised. Most companies I've had to deal with are quick to wiggle out of backing their product. NOT Delta! You have a forever customer with us! Thank you for being true to your customers... Mr. Robinson
Date published: 2020-10-16
Rated 5 out of 5 by from Awesome technically and ethestically Bought about 1 month ago. Easily installed. Pull down faucet head provides ease of cleaning. The three different Faucet head flows provide exceptional cleaning.
Date published: 2020-10-08
Rated 5 out of 5 by from Great features We purchased this faucet a week ago a d it was so simple to install. Love the spray feature.
Date published: 2020-08-18
Rated 5 out of 5 by from Great features, looks great Had pressure issues, after reading trouble shooting, 2x,easy fix
Date published: 2020-07-12
Rated 5 out of 5 by from Great features love the height Have never regretted buying this faucet
Date published: 2020-06-30
Rated 5 out of 5 by from Great look and function Works great!! Very happy with faucet.
Date published: 2020-06-21
Rated 4 out of 5 by from Great product I bought about a month ago. Overall, the products work great. However, the Quick Connect Hose Clip was not included in my box. After reviewing other reviews, I saw a lot of people stated the same. I ordered a clip but instead of waiting for delivery 1-2 weeks I used a screw clamp which actually works better.
Date published: 2020-06-01
Rated 5 out of 5 by from Fantastic faucet The looks are great, functions well. Everything you need is included to install.
Date published: 2020-04-07
Rated 5 out of 5 by from Great look and features. We replaced our kitchen faucet with this new Delta faucet and it's great, easy to operate, looks great and has some nice features.
Date published: 2020-04-06
Rated 5 out of 5 by from Surprise features We purchased this a couple of weeks ago and just had it installed by a plumber. I did not realize that it had several features I was not aware of. I like it and the finish a lot. Very nice
Date published: 2020-03-07
Rated 5 out of 5 by from Nice look I bought this faucet as a complete remodel of my kitchen. I selected this faucet for it’s appearance, flow rate, and the warranty. So far I am satisfied with the performance.
Date published: 2020-02-25
Rated 4 out of 5 by from Nice Faucet My wife liked the style and I bought this particular style of faucet because I wanted one that I thought would give me better control of the water temperature. I have not been disappointed. The handle gives me much better and easier control of the water temperature. I like the bubble concept for cleaning plates but we forget to use it when rinsing the dishes off. Otherwise it is a great faucet.
Date published: 2020-02-24
Rated 5 out of 5 by from Excellent quality The faucet was easy to install, and works perfectly. I am very satisfied with this purchase!
Date published: 2020-02-18
Rated 5 out of 5 by from looks great. easy pull down. I have to kitchens. Will probably replace my other faucet with the same one.
Date published: 2020-02-06
Rated 5 out of 5 by from Great features This faucet looks great and works great. i love it
Date published: 2020-02-02
Rated 5 out of 5 by from Wonderfully made and beautifully displayed. I recently brought it prior to the holiday with my family who were very complimentary of the faucet and it’s use.
Date published: 2019-11-28
Rated 1 out of 5 by from Run away !!! Poorly designed Pro’s The installation was fairly easy The temperature light works well The movement of the faucet side to side is smooth Cons 1 Filling anything is painfully slow It literally looks as if the water is only turned on halfway. My water pressure is about 45psi typical 2 If you simply pull out the spray head and hose slightly too far you run the risk of damaging the water solenoid ,the hose and or associated parts. Inexplicably there is no tether or stopper 3 The Water control lever is touch sensitive which causes confusion for the control solenoid Even though they claim that the faucet knows the difference between a tap and a touch or grab this is only true part of the time on parts of the faucet. The water will only run when the control lever is in the on position so if for example you want to turn the water off for the night , the moment you touch the lever the water turns on momentarily until the lever reaches the off position It seems ridiculous that the handle be touch sensitive because if you’re reaching out to grab the handle wouldn’t you just use it ? 4 The retractable spray nozzle is fortunately not touch sensitive this allows you to move the faucet side to side without turning it on and off as well as pulling out the spray nozzle and positioning it where you need it unfortunately once you’re in position you can’t just press the button on the nozzle to have it spray you actually have to take your other hand and touch some part of the faucet
Date published: 2019-11-22
Rated 5 out of 5 by from Kitchen faucet Love the different spays. Two year old grandson loves what he calls the ballon spray. Feels like it is well made.
Date published: 2019-11-15
Rated 5 out of 5 by from LOVE my new faucet Love my new faucet! The spray shield is gentle yet strong enough to rinse off a plate in seconds. I also love the two stream feature.
Date published: 2019-10-18
Rated 5 out of 5 by from Great faucet This is a very nice faucet and very easy to install. Really like the magnet that confirm head is in place . Hot is up cold is down !
Date published: 2019-10-10
Rated 5 out of 5 by from Fantastic Faucet I bought this when I had my kitchen remodeled and I am glad I did. It adds a lot to the overall new look of my kitchen..
Date published: 2019-09-27
Rated 5 out of 5 by from great faucet I replaced old faucet , with this one. Looks great and increased my pressure immencely. should have replaced sooner
Date published: 2019-09-24
  • y_2026, m_9, d_3, h_10
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.48
  • cp_2, bvpage2n
  • co_hasreviews, tv_0, tr_100
  • loc_en_US, sid_19962Z-SD-DST, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_deltafaucet
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 10ms
  • reviews, product
Q&A

I"m using the single hole mount for my faucet and notice there is no rubber gasket, like what's included with the soap dispenser, just a foamy type gasket. am I missing something?

Asked by: 1Rog
1Rog, Thank you for your question! This is the correct gasket for a single-hole installation and will help prevent water from seeping under the base. You may also use a thin bead of silicone to help ensure a water-tight seal. Best regards, Jon
Answered by: Delta Faucet
Date published: 2024-03-28

Is it just preference on which side you mount the faucet handle? What is recommended?

Asked by: Kevin da man
Hi, Kevin da man! Thank you for your question. You can mount the 19962Z-SD-DST faucet handle on the left, but keep in mind if you do so, your hot and cold will be opposite. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2024-03-28

The spout portion (the tall curved pipe) of my new faucet is a little wiggly. Is this normal or is ther a way to tighten it?

Asked by: 94Bulldog
Hi, Thank you for contacting us. We apologize for any inconvenience with your Delta Faucet Company product. I am also more than happy to have this opportunity to help you. Unfortunately, I would need a little more information in order to further assist you. I would like to confirm a installation date and place of purchase. To place an order for you, we will need to have your full name, physical street address, and telephone number. We use your phone number for tracking information. Please contact us at 1-800-345-3358. We are open Monday through Friday 7:00 AM to 7:00 PM central time, and 8:00 AM to 5:00 PM on Saturday. Thank you for your help with this and I look forward to hearing back from you! Best Regards, Bethany
Answered by: DeltaFaucet7
Date published: 2024-03-28

I would like to remove the screen to clean out any sediment that might be trapped. How do I remove it?

Asked by: Marty
Dear Marty, Thank you for your question. The aerator of the Delta Pull-Down 19962Z-SD-DST faucet removes from the end of the wand assembly, using the provided wrench/tool RP90248. Then you can soak the entire aerator in a 50/50 mixture of white vinegar and tap water for up to 2 hours at a time for cleaning. Rinse with warm water and reinstall it in the end of the wand. https://media.deltafaucet.com/PartsDiagram/DPD-K-19962Z-SD-DST.pdf Best regards, Tanya
Answered by: Tanya
Date published: 2024-03-28

do you fill the soap container from the top?

Asked by: Pam T
Thank you for your question, Pam T! Yes, we recommend filling the dispenser from the top by lifting off the head and pump assembly and using a vented funnel. Best regards, Jon
Answered by: Delta Faucet
Date published: 2024-03-28

My faucet leaks with a slow drip constantly. Is this normal or a faulty part

Asked by: Branden
Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist
Answered by: Timothy
Date published: 2025-10-16

I have a Delta 19962Z SD-DST And am not getting as much water as I was( Very little), I cleaned the round filter in the end of the nozzle but that did not help. Are there filters in side on the actual nozzle and if so how does it come apart!

Asked by: CW6178
Thank you for your inquiry, CW6178! The aerator of the Delta Pull-Down 19962Z-SD-DST faucet removes from the end of the wand assembly, using the provided wrench/tool RP90248. Then you can soak the entire aerator in a 50/50 mixture of white vinegar and tap water for up to 2 hours at a time for cleaning. Rinse with warm water and reinstall it in the end of the wand. Please feel free to call, email, or message us on social. https://media.deltafaucet.com/PartsDiagram/DPD-K-19962Z-SD-DST.pdf Best regards, Tanya Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet
Answered by: Delta Faucet
Date published: 2024-03-28

WHERE IS THIS FAUCET MADE

Asked by: NUMBER5
Hi NUMBER5, Thanks for your question. We're proud to manufacture most of our products at our plants in Jackson TN, Morgantown KY, Lapeer MI, and Greensburg, IN. While we do no have a complete list of products manufactured in the United States, the location information on the back of the box will tell you where each specific model was made. Best regards, Jon
Answered by: Delta Faucet
Date published: 2024-03-28
  • y_2026, m_9, d_3, h_10CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.48
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_90
  • loc_en_US, sid_19962Z-SD-DST, prod, sort_[SortEntry(order=HAS_STAFF_ANSWERS, direction=DESCENDING)]
  • clientName_deltafaucet
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getContent, 7ms
  • questions, product
PART LIST

PART LIST

Image-RP63265

Delta®

Delta® Adapter - Slip Joint

List Price: $58.55
Online Price: $46.84
Free Ground Shipping All Orders $49+

RP63265

Image-RP80619

DELTA

DELTA Bonnet Nut

List Price: $23.55
Online Price: $18.84
Free Ground Shipping All Orders $49+

RP80619

Image-RP63264

Delta®

Delta® Adapter Kit - PEX Compression (10)

List Price: $92.90
Online Price: $74.32
Free Ground Shipping All Orders $49+

RP63264

Image-RP63263

Delta®

Delta® Adapter Kit - PEX Compression (4)

List Price: $45.35
Online Price: $36.28
Free Ground Shipping All Orders $49+

RP63263

3.67 3
Image-RP21945

Delta®

Delta® Soap / Lotion Dispenser - Nut

List Price: $8.30
Online Price: $6.64
Free Ground Shipping All Orders $49+

RP21945

4.00 2
Image-RP49835

Delta®

Delta® Mounting Nut, Washer & Screws (2)

List Price: $42.80
Online Price: $34.24
Free Ground Shipping All Orders $49+

RP49835

1.00 2
Image-RP47888

Allora®

Allora® Soap / Lotion Dispenser - Body Assembly

List Price: $16.60
Online Price: $13.28
Free Ground Shipping All Orders $49+

RP47888

4.06 18
Image-Master-RP82233

Charmaine®

Charmaine® Metal Lever Handle Kit

List Price: $73.75 - $83.35
Free Ground Shipping All Orders $49+

RP82233

Image-RP13938

Delta®

Delta® O-Ring

List Price: $8.25
Online Price: $6.60
Free Ground Shipping All Orders $49+

RP13938

4.50 2
Image-RP60911

Odin®

Odin® Clip

List Price: $18.95
Online Price: $13.96
Free Ground Shipping All Orders $49+

RP60911

2.35 17
Image-RP73000 Secondary Image-RP73000

Trinsic®

Trinsic® DIAMOND™ Valve - Euro-Motion - Short Stem

List Price: $86.10
Online Price: $68.88
Free Ground Shipping All Orders $49+

RP73000

2.94 16
Image-RP64071

Trinsic®

Trinsic® Bonnet Cap - 1H Faucet

List Price: $23.20
Online Price: $18.56
Free Ground Shipping All Orders $49+

RP64071

Image-RP54975

Lahara®

Lahara® O-Ring

List Price: $16.05
Online Price: $12.84
Free Ground Shipping All Orders $49+

RP54975

Image-RP90248

Restoration

Restoration Aerator & Wrench

List Price: $26.45
Online Price: $21.16
Free Ground Shipping All Orders $49+

RP90248

2.89 9
Image-Master-RP93631

Charmaine®

Charmaine® Wand Assembly-ShieldSpray

List Price: $158.05 - $164.25
Free Ground Shipping All Orders $49+

RP93631

* Actual pricing may vary and is determined by the selling retailer/wholesaler/dealer.