Charmaine®
View Full Charmaine® Kitchen Collection

Single Handle Pull-Down Kitchen Faucet with Soap Dispenser and ShieldSpray in Chrome

Model#: 19962Z-SD-DST
Add to Favorites
Find local Delta® installers.
Charmaine®
View Full Charmaine® Kitchen Collection
Single Handle Pull-Down Kitchen Faucet with Soap Dispenser and ShieldSpray in Chrome
Model#: 19962Z-SD-DST
List Price: $35180
Add to Favorites
Find local Delta® installers.
PRODUCT FEATURES
Delta® ShieldSpray® Technology cleans with laser-like precision while containing mess and splatter. A concentrated jet powers away stubborn messes while an innovative shield of water contains splatter and clears off the mess, so you can spend less time soaking, scrubbing and shirt swapping. Delta MagnaTite® Docking uses a powerful integrated magnet to pull your faucet spray wand precisely into place and hold it there so it stays docked when not in use. Delta faucets with DIAMOND™ Seal Technology perform like new for life with a patented design which reduces leak points, is less hassle to install and lasts twice as long as the industry standard*. Kitchen faucets with Touch-Clean® Spray Holes allow you to easily wipe away calcium and lime build-up with the touch of a finger. You can install with confidence, knowing that Delta faucets are backed by our Lifetime Limited Warranty. *Industry standard is based on ASME A112.18.1 of 500,000 cycles.
  • MagnaTite® Docking uses a powerful integrated magnet to snap your faucet spray wand precisely into place and hold it there so it stays docked when not in use and doesn’t droop over time
  • Soft, rubber Touch-Clean spray holes allow you to easily wipe away calcium and lime build-up with the touch of a finger
  • DIAMOND Seal Technology is less hassle to install and helps your faucet perform like new for life, reducing leak points and lasting twice as long as the industry standard
  • Everything you need is together in one convenient box, including integrated InnoFlex PEX supply lines
  • Includes coordinating soap dispenser
  • Fits 1, 2, 3, or 4-hole 8 in. installations
  • Optional escutcheon included for use with additional mounting configurations and a cohesive look
  • ADA Compliant
  • The high-arc, gooseneck design swivels 360 degrees with a 20-in. retractable hose for added convenience during everyday kitchen tasks
Special Information
Warning Image
California Prop 65 WARNING
Technology and Special Features
ADA Compliant
No-Lead Compliant
Soap Dispenser
Diamond Seal® Technology
ShieldSpray®
MagnaTite® Docking
Special Information
Warning Image
California Prop 65 WARNING
Documents & Specs
Product Support, Repair Parts & Technical Specifications
View Technical Specifications
View Maintenance & Installation Sheet
View Parts & Accessories Diagram
Register Product
Installation Information
1, 2, 3, or 4-hole 8" installation
Connection Type :
3/8" compression fittings
Flow Rate :
1.8 gpm @ 60 psi, 6.8 L/min @ 414 kPa
Overall Height (in.) :
15-11/16
Valve Type:
Euromotion DIAMOND(TM) Valve

INSTALLATION SUPPORT

Need help with installation? Find local Delta® installers. Get Quotes. Read reviews.

GO
Enter Valid Zip.
REVIEWS
Rated 5 out of 5 by from great features high quality easy install
Date published: 2026-02-10
Rated 1 out of 5 by from Poor Faucet The faucet has very low pressure for hot water. The cold pressure is adequate, but still lacking. Had a plumber come over and he couldn't fix it. He said it is a defect in the faucet. He switched the cold and hot water, so now we have faster streaming hot water and low cold water pressure. VERY disappointing.
Date published: 2025-12-03
Rated 3 out of 5 by from Poor design on weight I like the faucet itself, 3 different spray patterns and looks good, easy to install. However, the retractable hose weight is in my opinion, a very poor design. It is too light and hangs loose, therefore not pulling hose back in, nozzle just hangs, unless you feed hose back in. I thought about returning it, I still might do that, but for now, I modified the weight by taping it about 2" on the draw down part of hose to put weight on that part of hose so that it will pull hose in. On Moen & Kohler brands, you clamp weight, which is snug on hose.
Date published: 2024-02-29
Rated 5 out of 5 by from Works great My wife loves it. Easy to use n
Date published: 2023-02-20
Rated 5 out of 5 by from I like the looks of it.nice style! I like the way it looks on my counter.
Date published: 2023-02-14
Rated 2 out of 5 by from Sneaky Customer Support. Buyer Beware I posted a review about a defect in the faucet (handle constantly falls off) and you send an emails response with NO way for me to respond to it. When I try, I am told it is a DONTREPLY address. That tells me you do NOT want people to let you know of issues and that you have no REAL intent to fix them. Shame on Delta for that. Your email did me no good. I cannot repair the faucet. You need to supply the parts and a plumber. It should not be at my expense. I am not a plumber, nor a manufacturer, just a customer who plunked down hundreds of dollars to buy your faucet. How about your email with a return address?????
Date published: 2023-01-22
Rated 4 out of 5 by from Beautiful but ONE Major Issue We have had our beautiful Delta faucet for a year, but the handle has fallen off, at least 20 times since we bought it, and we have to keep tightening the screw that holds it into the slot where it should be staying. :(
Date published: 2023-01-22
Rated 5 out of 5 by from Better than the high priced Easy install an mechanically engineered
Date published: 2022-10-11
  • y_2026, m_7, d_3, h_10
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.46
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_100
  • loc_en_US, sid_19962Z-SD-DST, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_deltafaucet
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 156ms
  • reviews, product
Q&A

I"m using the single hole mount for my faucet and notice there is no rubber gasket, like what's included with the soap dispenser, just a foamy type gasket. am I missing something?

Asked by: 1Rog
1Rog, Thank you for your question! This is the correct gasket for a single-hole installation and will help prevent water from seeping under the base. You may also use a thin bead of silicone to help ensure a water-tight seal. Best regards, Jon
Answered by: Delta Faucet
Date published: 2024-03-28

Is it just preference on which side you mount the faucet handle? What is recommended?

Asked by: Kevin da man
Hi, Kevin da man! Thank you for your question. You can mount the 19962Z-SD-DST faucet handle on the left, but keep in mind if you do so, your hot and cold will be opposite. Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2024-03-28

The spout portion (the tall curved pipe) of my new faucet is a little wiggly. Is this normal or is ther a way to tighten it?

Asked by: 94Bulldog
Hi, Thank you for contacting us. We apologize for any inconvenience with your Delta Faucet Company product. I am also more than happy to have this opportunity to help you. Unfortunately, I would need a little more information in order to further assist you. I would like to confirm a installation date and place of purchase. To place an order for you, we will need to have your full name, physical street address, and telephone number. We use your phone number for tracking information. Please contact us at 1-800-345-3358. We are open Monday through Friday 7:00 AM to 7:00 PM central time, and 8:00 AM to 5:00 PM on Saturday. Thank you for your help with this and I look forward to hearing back from you! Best Regards, Bethany
Answered by: DeltaFaucet7
Date published: 2024-03-28

I would like to remove the screen to clean out any sediment that might be trapped. How do I remove it?

Asked by: Marty
Dear Marty, Thank you for your question. The aerator of the Delta Pull-Down 19962Z-SD-DST faucet removes from the end of the wand assembly, using the provided wrench/tool RP90248. Then you can soak the entire aerator in a 50/50 mixture of white vinegar and tap water for up to 2 hours at a time for cleaning. Rinse with warm water and reinstall it in the end of the wand. https://media.deltafaucet.com/PartsDiagram/DPD-K-19962Z-SD-DST.pdf Best regards, Tanya
Answered by: Tanya
Date published: 2024-03-28

do you fill the soap container from the top?

Asked by: Pam T
Thank you for your question, Pam T! Yes, we recommend filling the dispenser from the top by lifting off the head and pump assembly and using a vented funnel. Best regards, Jon
Answered by: Delta Faucet
Date published: 2024-03-28

My faucet leaks with a slow drip constantly. Is this normal or a faulty part

Asked by: Branden
Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist
Answered by: Timothy
Date published: 2025-10-16

I have a Delta 19962Z SD-DST And am not getting as much water as I was( Very little), I cleaned the round filter in the end of the nozzle but that did not help. Are there filters in side on the actual nozzle and if so how does it come apart!

Asked by: CW6178
Thank you for your inquiry, CW6178! The aerator of the Delta Pull-Down 19962Z-SD-DST faucet removes from the end of the wand assembly, using the provided wrench/tool RP90248. Then you can soak the entire aerator in a 50/50 mixture of white vinegar and tap water for up to 2 hours at a time for cleaning. Rinse with warm water and reinstall it in the end of the wand. Please feel free to call, email, or message us on social. https://media.deltafaucet.com/PartsDiagram/DPD-K-19962Z-SD-DST.pdf Best regards, Tanya Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet
Answered by: Delta Faucet
Date published: 2024-03-28

WHERE IS THIS FAUCET MADE

Asked by: NUMBER5
Hi NUMBER5, Thanks for your question. We're proud to manufacture most of our products at our plants in Jackson TN, Morgantown KY, Lapeer MI, and Greensburg, IN. While we do no have a complete list of products manufactured in the United States, the location information on the back of the box will tell you where each specific model was made. Best regards, Jon
Answered by: Delta Faucet
Date published: 2024-03-28
  • y_2026, m_7, d_3, h_10CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.46
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_87
  • loc_en_US, sid_19962Z-SD-DST, prod, sort_[SortEntry(order=HAS_STAFF_ANSWERS, direction=DESCENDING)]
  • clientName_deltafaucet
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getContent, 120ms
  • questions, product
PART LIST

PART LIST

Image-RP63265

Delta®

Delta® Adapter - Slip Joint

List Price: $58.55
Online Price: $46.84
Free Ground Shipping All Orders $49+

RP63265

Image-RP63264

Delta®

Delta® Adapter Kit - PEX Compression (10)

List Price: $92.90
Online Price: $74.32
Free Ground Shipping All Orders $49+

RP63264

Image-RP80619

DELTA

DELTA Bonnet Nut

List Price: $23.55
Online Price: $18.84
Free Ground Shipping All Orders $49+

RP80619

Image-RP63263

Delta®

Delta® Adapter Kit - PEX Compression (4)

List Price: $45.35
Online Price: $36.28
Free Ground Shipping All Orders $49+

RP63263

3.67 3
Image-RP21945

Delta®

Delta® Soap / Lotion Dispenser - Nut

List Price: $8.30
Online Price: $6.64
Free Ground Shipping All Orders $49+

RP21945

4.00 2
Image-RP49835

Delta®

Delta® Mounting Nut, Washer & Screws (2)

List Price: $42.80
Online Price: $34.24
Free Ground Shipping All Orders $49+

RP49835

1.00 2
Image-RP47888

Allora®

Allora® Soap / Lotion Dispenser - Body Assembly

List Price: $16.60
Online Price: $13.28
Free Ground Shipping All Orders $49+

RP47888

4.06 18
Image-Master-RP82233

Charmaine®

Charmaine® Metal Lever Handle Kit

List Price: $73.75 - $83.35
Free Ground Shipping All Orders $49+

RP82233

Image-RP13938

Delta®

Delta® O-Ring

List Price: $8.25
Online Price: $6.60
Free Ground Shipping All Orders $49+

RP13938

4.50 2
Image-RP60911

Odin®

Odin® Clip

List Price: $18.95
Online Price: $13.96
Free Ground Shipping All Orders $49+

RP60911

2.44 16
Image-RP73000 Secondary Image-RP73000

Trinsic®

Trinsic® DIAMOND™ Valve - Euro-Motion - Short Stem

List Price: $86.10
Online Price: $68.88
Free Ground Shipping All Orders $49+

RP73000

2.80 15
Image-RP64071

Trinsic®

Trinsic® Bonnet Cap - 1H Faucet

List Price: $23.20
Online Price: $18.56
Free Ground Shipping All Orders $49+

RP64071

Image-RP54975

Lahara®

Lahara® O-Ring

List Price: $16.05
Online Price: $12.84
Free Ground Shipping All Orders $49+

RP54975

Image-RP90248

Restoration

Restoration Aerator & Wrench

List Price: $26.45
Online Price: $21.16
Free Ground Shipping All Orders $49+

RP90248

2.89 9
Image-Master-RP93631

Charmaine®

Charmaine® Wand Assembly-ShieldSpray

List Price: $158.05 - $164.25
Free Ground Shipping All Orders $49+

RP93631

* Actual pricing may vary and is determined by the selling retailer/wholesaler/dealer.