Touch₂O® Technology Kitchen Faucet with Touchless Technology in Arctic Stainless

Hi Gloria, We’re very sorry to hear about your experience. Our team would like to help resolve this for you as quickly as possible, please reach out to us at 1-800-345-3358. Sincerely, Themar Digital Communications Specialist

Hi John, Thanks so much for contacting Delta Faucet Company! We recommend flushing the TRINSIC® Touch2O® Kitchen Faucet With Touchless Technology MODEL#: 9159TL-DST. To do this, keep the handle in the off position. Remove the clip that is attached to the braided hose on the bottom of the solenoid. After the hose is removed, place a bucket under the solenoid, and then open the handle. It's helpful to have someone control the handle while the other person is in the cabinet with the bucket. We would also advise flushing the hot and cold lines. 1. Please be sure to turn the water supply off before beginning this process. 2. Move the handle to the full mixed position. 3. Disconnect the faucet supply line from the hot side. 4. Position a bucket with the supply line connection inside the bucket. 5. Turn on the supply stop on the connected supply line side slowly, directing the water from the disconnected side into the bucket. 6. Reconnect the supply line. *Please use caution when flushing the hot water.* You'll want to repeat steps 1-6 for the cold side. Once you've done the flushing, you can turn the water supply back on to the faucet. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hello Valued Customer, Thank you for contacting Delta Faucet Company! The aerator on our 9159TL-DST cannot be removed. Reduced flow is typically caused by debris, which can get caught in a few different areas of the faucet. Please try the following steps so we can better assist you: 1.) First, please unscrew the wand from the hose and turn the faucet on for 1 minute to flush the lines and see if you get good flow out of the end of the hose. Please check for debris in the wand and re-attach it. Be careful not to let go of the hose with the wand removed or it may retract into the faucet. 2.) Next, turn the handle to the off position, place a bucket under the sink, disconnect the solenoid assembly from the gray PEX tube and check for debris in the screen at the top of the solenoid assembly. If the solenoid assembly is gray, the screen cannot be removed. If it is black, you can use a pair of needle-nose pliers to take the screen out and clean it. 3.) Finally, reattach everything and test the flow rate from the wand again We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi Elle, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi Valued Customer, Thank you for your question regarding our Delta Faucet 9159TL-DST. Please refer to the Maintenace and installation sheet in the link below on page 14 for warranty information. https://media.deltafaucet.com/MandI/114376%20Rev%20A.pdf Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 pm. m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hello Patricia! Thank you for contacting Delta Faucet Company! To remove the sensitivity on our Touchless 9159TL-DST, please refer to the information below! There are three modes for your faucet: High Sensitivity, Low Sensitivity, and Touch2O. Your faucet is shipped in high sensitivity mode. To change the sensitivity: - Move the faucet handle to the off position. - Grab and hold the faucet base for 6 seconds. This is not the LED. - The LED indicator will flash to signal the faucet has changed modes. High sensitivity: 5 blue flashes Low sensitivity: 4 purple flashes Touchless Off: 3 red flashes. You can also find this information on page 11 in the link below. You can scan the QR code and use the password provided in the instructions to watch a video! https://media.deltafaucet.com/MandI/114376%20Rev%20C.pdf We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi Florence, Thank you for your question about the Delta Faucet model 9159TL-CZ-DST. Yes, the touchless feature can be turned off for touch only or manual operation. See here to change modes. https://media.deltafaucet.com/QuickstartDiagram/115444%20Rev%20D.pdf Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Om12, Thank you for your question! One hole is needed for a single hole installation while three will be needed if installing the escutcheon. Each hole will need to be between 1 1/4" and 1 1/2". Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi Jeff M, Thank you for your question about the Delta Faucet Touch2O with Touchless model 9159TL-BL-DST. I apologize for any difficulty finding this information. We are happy to help! The spout height is 16 3/16" at the top of the arc and 8 7/8" where the water comes out. See the specifications sheet for more information: https://media.deltafaucet.com/SpecSheet/DSP-K-9159TL-DST%20Rev%20A.pdf Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Valued Customer, Thank you for your question. Yes, model number is 9159TL-KS-DST. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hello Valued Customer, Thank you for contacting Delta Faucet Company! The escutcheon for our 9159TL-DST is RP64070. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi MichelleG, Thank you for your question regarding our Delta Faucet 9159TL-DST. We have reached out to you directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358