Rated 5 out of
5
by
Bridget1 from
Beautiful design and great quality!
Beautiful design and great quality!
Date published: 2019-08-20
Rated 3 out of
5
by
kevink001 from
One serious flaw
This faucet was part of a total kitchen remodel. Almost immediately the water flow rate fell off to a near trickle. Cleaning the head restored the flow rate but it again quickly slowed to a trickle. Now we have to remove it and clean it twice a week or more. I know it's the head because we can remove it and get great flow from just the hose. Very disappointed Delta. I can get a Moan that won't clog up for a fraction of the price. And YES! The house has a whole house filtration system.
Date published: 2019-08-08
Rated 4 out of
5
by
Mimi41 from
Love my new faucet with longer reach
I was looking for a faucet a little longer to save my back from leaning forward at my farm house sink. I love that it is touch activated but it is a little sensitive and sometimes it turns off by mistake. The only thing I would change is water pressure is much softer than my old one.
Date published: 2019-07-31
Rated 1 out of
5
by
Jeff from
Worked really nice for 60 Days
Took a chance and bought this very expensive faucet about 90 days ago even though I read some of the customer reviews where people were complaining about the faucet turning on and off randomly when it was turned off. Initially I didn't have any issues but this particular problem started after about 60 days and I thought maybe I needed to change the batteries in the cabinet below but that didn't help one bit. I regret getting this because I feel it will turn on in the middle of the night or when I'm not home. So far I've gotten no answers from Delta but would appreciate some help.
Date published: 2019-06-28
Rated 1 out of
5
by
Cshea2005 from
Doesn’t work
The faucet frequently turns off mid use without touching it and it burns through batteries. When the battery dies the faucet is not able to be used at all, not just the touch feature.
Date published: 2019-06-24
Rated 5 out of
5
by
ESM2017 from
Great look and features
We're happy we chose this faucet for our new home 2 years ago. Delta's warranty is one of the best as they stand 100 percent behind their product.
Date published: 2019-06-24
Rated 5 out of
5
by
BryanA from
Very satisfied, thus far!
After doing extensive research on a replacement kitchen faucet, I decided on this one from Delta. Initially, I was looking into a touch-free faucet which cost about $100 more, but decided against this after reading customer reviews that if the power went out the faucet would not operate. So, I decided to go with the Delta '9178T-AR-DST Touch2O' based on Delta's reputation, the faucet's features including the magnetic docking faucet head, diamond water seal, and touch on/off control.
Before making my purchase, I also read many reviews from other buyers of this faucet to get their feedback on their experiences and any recommendations they shared. Three very helpful suggestions were to zip-tie the coupling clips to ensure they would not unintentionally pop off. Also, the use of an outer hose to fit over the faucet water line prior to flushing the faucet which would give better control of catching the rinse water into a bucket outside of the sink cabinet to keep it dry. Finally, purchasing the optional plug-in power supply adapter was recommended by several buyers who said that it made the responsiveness of the "touch on/off" feature of the faucet more consistently reliable without the need to fumble with replacing batteries. All these suggestions were quite helpful for me.
As for the operation of the faucet that I installed about a month ago, I am very satisfied! The instruction manual and on-line Delta manufacturer's video helped prepare me for a straight-forward and clean installation. All of the faucet's features are working as advertised and expected. The weakest feature that I have experienced is the "shield spray" which is both weaker in operation than I would have preferred and must be held very close to whatever I am spraying to avoid splashing; otherwise, "shield spray" doesn't reduce splashing much more than the other operating spray functions do. I also wish that the plug-in solenoid power adapter was included with the faucet when you buy it rather than the battery pack feature as a matter of convenience, but I understand that not all purchasers of this faucet necessarily have an electric outlet located under their sink as I do and that the battery pack is their only option. Finally, the tubular specialty wrench that is included to secure the faucet to the counter top is a true blessing to have and made the 'trickiest' part of my installation so much easier.
Time will tell whether or not the "Leland Touch2O" I purchased will live up to Delta's promises. At this point, I feel as though the quality of the product and its components will stand the test of time. Should I need future warranty assistance, I trust that Delta's customer service representatives and Delta will stand behind this product.
Date published: 2019-06-23
Rated 4 out of
5
by
TexasNonni from
Beautiful, Quality Made Faucet
I've had this faucet about three months, and it's a beautiful and well made as I expected from Delta. Its only flaw is inconsistency in the touch feature. Most of the time it works as designed, but sometimes the touch feature does not respond, and other times it's way too sensitive. All members of our family have the same experience. At first I considered exchanging the faucet; but overall I like it well enough to put up with this one weakness.
Date published: 2019-06-03
Rated 5 out of
5
by
Dhill from
Love the touch on and temp display
Just had installed and we love the touch on feature
Date published: 2019-06-01
Rated 5 out of
5
by
BARBARA from
Great features
Just installed this last week but I'm delighted with it. Love the dish spray feature and being able to pull the sprayer into the sink.
Date published: 2019-05-06
Rated 1 out of
5
by
Carol from
Not What Was Expected
We bought this faucet a month ago and unfortunately the shield spray feature that we paid about $100.00 extra for is simply not what is advertised or promoted. First, the water pressure with the entire faucet is much weaker than our previous faucet which makes it hard to wash food away. Because of that, the shield spray feature doesn't actually provide additional assistance to actually wash food away. Additionally, the 'shield' on the shield spray doesn't form a large circle as advertised. It may be a defect in our faucet but it still causes spraying.
Date published: 2019-04-29
Rated 5 out of
5
by
DMetcalf from
Outstanding Products and fantastic customer servic
I bought a faucet about 6 or 7 weeks ago and got busy and couldn't get it put in right away so I didn't know how good or bad the product was going to be at time of installation. This is a great product and works beyond my expectations. I did have a issue with a solenoid and Delta sent a replacement out without question.
Unbelievable customer service, I identify the problem and have the replacement parts here within days.
Date published: 2019-04-15
Rated 5 out of
5
by
Home faucet from
Great faucet
It does and is everything the positive reviews say it it. After over a week of looking at best pull down faucets of which this Leland touch delta top all the list and the spot free stainless is great install we very well
Date published: 2019-04-06
Rated 5 out of
5
by
ChrisFly from
Love this faucet
Thoughtful back in February and we love it. The touch feature is awesome. No need to get the handles dirty when you have something on your hands.
Date published: 2019-03-31
Rated 5 out of
5
by
Kris10 from
Excellent!! Love it!!
I love the touch feature. Works great, no problem, Easy to Use, High Quality, Easy to Install.
Date published: 2019-03-29
Rated 5 out of
5
by
bubs from
love the features
great for the chef in the family
Date published: 2019-03-05
Rated 5 out of
5
by
Koala from
Love the way it looks ! Love the way it works!
Looks and Works flawlessly
Date published: 2019-01-27
Rated 5 out of
5
by
Judy from
Convenient! Beautiful!
I love this faucet! Touch anywhere on the neck or the lever and the water goes on and off. The sprayer head does not turn it on or off, which is wonderful. I got the spotless version and it is! I have been using it for a couple of weeks and I have not had to "clean" it or wipe it down for prints or water stains and we have hard water. I would highly recommend this faucet. We bought the cord separately to plug it in to the outlet instead of thinking about replacing batteries. We had the electrician add more outlets under the sink to be able to use it this way.
Date published: 2019-01-25
Rated 5 out of
5
by
LCSpringer from
Great
I've had this faucet for about 2 weeks, works great!
Date published: 2018-12-28
Rated 5 out of
5
by
Elbows and forearms from
Touch feature is great,touch with your elbow.
Delta replaced my faucet free because of certain issues. It works very well to the touch.
Date published: 2018-12-11
Rated 5 out of
5
by
Gloria from
Amazing Faucet
Everything we needed and wanted in a kitchen faucet, from function to first class style.
Date published: 2018-10-22
Rated 5 out of
5
by
Bates from
Love the touch on/off feature!
I bought this and really wasn't sure if I'd enjoy the touch on/off feature! With 3 kids and ease of use this faucet is awesome.
Date published: 2018-09-19
Rated 5 out of
5
by
Arlene from
Great faucet with super features
So happy I bought this faucet. Very easy to use and it looks beautiful on my new counter top.
Date published: 2018-09-12
Rated 2 out of
5
by
Jeff from
LED issue
Our 9178T-DST was installed in November 2015 by a plumber as part of a kitchen remodel. We continue to have issues with the LED light feature. The same plumber replaced a part under warranty within the first year and said he was told that part (the ring with the indicator light, I believe) is not to get wet?? LED feature worked for a short bit and has been out since. New batteries have not solved it. Wire is not loose so I believe connection is good. The LED was a factor in buying this faucet but has been disappointing. Please advise.
Date published: 2018-08-28
Rated 5 out of
5
by
Andigirl48 from
Fantastic Faucet
I am extremely pleased with this faucet. The fact that the on & off with touch makes it so fantastic.
Date published: 2018-08-28
Rated 5 out of
5
by
SN from
Love this faucet!
This is the best thing I ever did for myself in the kitchen. It's so handy to simply touch the faucet rather than getting the lever messy when working around the sink. Works great!
Date published: 2018-08-12
Rated 5 out of
5
by
Khosrow from
Great technology
I bought new touch on and off kitchen faucet I like that hop fully work lifetime like other delta products
Date published: 2018-08-11
Rated 5 out of
5
by
my89foxbody from
Beautiful faucet
This faucet is beautiful and ties in with the hardware we purchased. It's features are great from the water pick to the water temperature indicator. Best purchase overall for our home
Date published: 2018-08-08
Rated 1 out of
5
by
JKR from
Nothing But Trouble with this Faucet!
I bought this pretty faucet for a client. The handle is sticky. With small children it is a disaster because the temp is so hard to control. Seems that the water is always either too cold or scalding hot. I replaced the faucet and the same problem remained. Even though Delta replaced for free, the plumber cost several hundred dollars. Twice. Skip this faucet!!!!
Date published: 2018-08-02
Rated 1 out of
5
by
bozie from
Sporadic Functionality
We had this faucet installed in April as part of a full kitchen renovation. For the first 6 weeks or so, it worked phenomenally. I loved the ease of leaving the physical faucet lever to the "on" position and using the tap to turn it on and off. I love the LED indicator light that shows water temperature. I also like the auto-off feature for when the water is running for a long period to prevent accidental overuse.
However, since June, we have been having problems with the faucet turning on randomly in the middle of the night, it shutting off sporadically during use. When using the faucet, taps will not always turn it on or off. Sometimes you cannot get the faucet to turn on at all, using the physical lever or the tapping feature. I spoke with customer service who made suggestions about moving the wires and solenoid to make sure there were no crossed wires or other causes to these behaviors but the problem has not been resolved. Very disappointed from what I know it can be and was when we first had this product installed- it WAS awesome but now is a big headache.
Date published: 2018-07-27