Single Handle Pull-Down Bar / Prep Faucet with Touch₂O® Technology in Chrome

Hello JackN, Thank you for your question, I would be happy to help. The 9178T-SP-DST is lead free, actually all of our DST and LF models are in fact led free. Please contact us back for any further questions or concerns. Best Regards, Nicole

Hello! Thank you for contacting Delta Faucet Company! No, if the batteries die they will need to be changed, or the solenoid will need to be removed from the faucet to work manually. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi JohnF, Thanks so much for contacting Delta Faucet Company about 9178T-SP-DST! This is a full size kitchen faucet, I included a link below to the 9678T-SP-DST Leland bar prep faucet. https://www.deltafaucet.com/kitchen/product/9678T-SP-DST.html Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hi Rick, Thanks so much for contacting Delta Faucet Company about, 9178T-SP-DST! Low flow is caused by debris, I have included a link below to the Help Center providing flushing instructions. https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hello MDito, Thank you for your question! I will be happy to assist you. Delta model 9678T-SP-DST is a bar/prep version of the Kitchen model 9178T-SP-DST. Please contact us directly if you need further assistance. Best Regards, Kyra

Hello Truckeejim, Thank you for contacting Delta Faucet Company. I am sorry to hear that your Leland® Single Handle Pull-Down Kitchen Faucet With Touch2O® And ShieldSpray® Technologies In Chrome MODEL#: 9178T-DST is leaking, which can be very frustrating. I am so glad that you contacted us, so we can get this taken care of for you! The leak when off you are experiencing appears to be caused by debris within the solenoid assembly. We recommend doing a flush on your electronic components. Please follow the below steps to resolve your drip: 1. Put the handle in the off position. 2. Remove the blue clip that is attached to the top of the solenoid assembly below the sink. 3. Pull the solenoid off of the faucet connection. Remove the debris screen in the top connection if able, and clear any debris with tweezers or a q-tip. 4. Set a bucket under the PEX supply line that is exposed. 5. Place the handle in the on position and allow it to run water for 2 full minutes. This will clear the supply line out of any debris. 6. Put the handle back into the off position. 7. Reconnect the solenoid to the faucet and clip it back into place. 8. Now remove the bottom clip from the solenoid where the hose connects and pull the hose off. 9. Turn the water back on for an additional 2 minutes to clear the solenoid assembly of any remaining debris. 10. Reconnect the hose and clip it into place again. Once that is finished, turn the water onto the faucet and run it for 15 seconds. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi! Thank you for your question! You will pop the top off of the battery box and replace them with 6 C batteries. Best Regards, Tim

Hi sssd, Thank you for your question about the Delta Faucet model 9178TLV-CZ-DST. I recommend this troubleshooting video for an issue with the touch feature. https://support.deltafaucet.com/s/article/How-to-Troubleshoot-a-Delta-Kitchen-Faucet-with-Touch2O-Technology-1628025862981 The consumer warranty is five years from the date that the product is received by the original purchaser or their authorized representative. Please reach out for further assistance or with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Vicki60, Thank you for your question regarding our Delta Faucet Delta Leland® Single Handle Pull-Down Kitchen Faucet With Touch2O® And ShieldSpray® Technologies In Spotshield Stainless MODEL#: 9178T-SP-DST. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Unfortunately, we do not offer a finish that resembles polished nickel. Thank you for being a loyal Delta Faucet customer. Please feel free to call, email, or message us on social if you need anything else. Best Regards, Themar Digital Communications Specialist

Hi rushboy2112, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Leland® Single Handle Pull-Down Kitchen Faucet With Touch2O® And ShieldSpray® Technologies In Arctic Stainless MODEL#: 9178T-AR-DST optional AC adapter can be purchase online or locally. I have attached a link below to the Where To Buy section on our website. https://www.deltafaucet.com/where-to-buy Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi Valued Customer, Thank you for your question, please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Please contact our TECH2O CONCIERGE at 1-844-923-5368 | Email: concierge@deltafaucet.com | Facebook/Twitter: @deltafaucet. We are open Monday through Friday 7:00 AM to 7:00 PM central time, and 8:00 AM to 5:00 PM on Saturday. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hello! Thank you for contacting Delta Faucet Company! Our Touch20 faucets can be bypassed, however, it would require to remove the solenoid and the faucet would work manually. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hello Valued Customer, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi Michael, Thank you for your question about the Delta Faucet model 9178T-SP-DST. We are happy to help! The issue may be caused by the wires touching metal or something conductive. We also recommend placing the battery pack flat on the floor 2" from the wall to help ground the faucet and improve the signal. See here for additional troubleshooting steps. https://support.deltafaucet.com/s/article/How-to-Troubleshoot-a-Delta-Kitchen-Faucet-with-Touch2O-Technology-1628025862981 Please contact us directly for additional assistance or if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hello, Home Depot customer! Thank you for contacting us at Delta Faucet! I apologize for this information not being available to you but I will be happy to help! Please see the following link for the installation instructions for your Delta Faucet model 9178T-SP-DST Leland® Single Handle Pull-Down Kitchen Faucet With Touch2O® And ShieldSpray® Technologies In Spotshield Stainless. https://media.deltafaucet.com/MandI/106559%20Rev%20D.pdf Please contact us directly if further assistance is needed at this time.  We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim

Hello Tina Johnson, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! I have attached a link to the Delta Faucet LELAND® Single Handle Pull-Down Kitchen Faucet With Touch2O® And ShieldSpray® Technologies MODEL#: 9178T-SP-DST installation guide, please see the link below. https://media.deltafaucet.com/MandI/106559%20Rev%20D.pdf Thank you for being a loyal Delta customer. Please contact us back for any further questions. Best Regards, Nicole

Hi Grateful, Thank you for your question about the Delta Faucet model 9178T-SP-DST. A replacement cover button and set screw are available as part number RP50585SS. Unfortunately, we don't currently carry this item on our website. I recommend using our store locator. You can purchase Delta Faucet products from many local dealers and internet sites. If a dealer does not carry a specific item in stock, they should still be able to place an order for you. I recommend using our store locator. https://www.deltafaucet.com/where-to-buy Please reach out for further assistance or with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hello Mickey! Thank you for your question and we are happy to help. We apologize for this information not being readily available to you. The solenoid for the Delta Leland® Single Handle Pull-Down Kitchen Faucet With Touch2O® And ShieldSpray® Technologies In Venetian Bronze MODEL#: 9178T-RB-DST is EP92546 and can be ordered through us. With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie

Hi Daniel, Thank you for contacting Delta Faucet. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Our Delta Faucet Delta Leland® Single Handle Pull-Down Kitchen Faucet With Touch2O® And Shield Spray® Technologies In Spot shield Stainless MODEL#: 9178T-SP-DST does include batteries to function the touch feature. Thank you for being a loyal Delta Faucet customer. Please feel free to call, email, or message us on social if you need anything else. Best Regards, Themar Digital Communications Specialist

Hello tom g, Thank you for contacting us. I apologize for the low hot flow you are experiencing with your Delta faucet and I am happy to help you. Reduced flow is typically caused by debris. If only one side is affected, there is debris in the supply line. To flush the supply line, first shut off the hot and cold water supply. Remove the hot supply line from the shut-off valve and place the line into a bucket. Open the handle to the middle position, fully open, then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and turn on both supplies. Check flow from the faucet. If this does not help, please let us know. Please contact us back with any further questions. Best Regards, Skyler

Hello Ed! Thank you for your question and we are happy to help. The Delta Leland® Single Handle Pull-Down Bar / Prep Faucet With Touch2O® Technology In Spotshield Stainless MODEL#: 9678T-SP-DST has an external aerator that can be removed with the aerator key only. We also recommend flushing the valves of the faucet to increase pressure. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

Hello bly62! Thanks for the question. No, the faucet won't work if the batteries are drained. Before the batteries are drained, you can switch it to a manual mode, by turning the faucet on so that water is running and then remove the cap from the battery box. Please contact us directly with any further questions or concerns. Best regards, Paul

Hi Tracey, Thank you for your question about the Delta Faucet model 9678T-RB-DST Leland® Single Handle Pull-Down Bar / Prep Faucet With Touch2O® Technology In Venetian Bronze. I am sorry this information was not readily available, and I am happy to help! Unfortunately, this faucet can be installed in a single hole or an 8" 3-hole installation with the RP47274RB escutcheon sold separately. We do not currently carry a 4" escutcheon for this faucet. I apologize for any inconvenience this causes. Please contact us directly if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist

Hello chirp78, Thank you for your question about the Delta Faucet model 9178T-RB-DST LELAND® Single Handle Pull-Down Kitchen Faucet With Touch2O® And ShieldSpray® Technologies. I apologize for any difficulty finding this information. We are happy to help! To use the Touch2O feature, only battery power is needed as power is only drawn when the faucet is turned on or off. Faucet models with VoiceIQ technology will need the EP73954 A/C power supply to power the faucet's Wifi connection. Please reach out directly at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan

Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hi Valued Customer, Thank you for your question, please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. The maximum flow rate is 1.8 GPM @ 60 psi. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi Andy, Thanks so much for contacting Delta Faucet Company! Resetting the solenoid could resolve this issue with your LELAND® Pull-Down Kitchen Faucet MODEL#: 9178T-DST. To reset the solenoid, remove the lid to the battery box and the black LED wire from the side of the solenoid (and unplug the AC adapter from the solenoid, if you have that optional accessory). Let it sit for at least 2 minutes. Reattach the lid to the battery box and plug the LED wire back into the solenoid (you should hear or feel it click when it is fully inserted). If the issue persists, please clean/flush the solenoid. To clean the filter basket/screen, please turn the handle to the off position. You will need a paper towel or two. Disconnect the clip from the top hose going into the solenoid. Look into the top solenoid valve you should see a white/blue debris screen or basket. It should simply unscrew or, depending on the model, you may need to take a pair of needle-nose pliers (or tweezers) and pull the small debris basket/screen out. Clean the debris screen by rinsing it. If the screen does not remove easily, use a swab with white vinegar and water to wipe the screen clean of any debris. Place the basket/screen back into the solenoid and reinsert the top tube into the solenoid, making sure the clip is securing the hose (tube) to the solenoid. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Denise, thank you for your interest in the 9178T-RB-DST! We are happy to assist you! We have reached out to you directly via email in regard to this matter. Please contact us directly if you have any questions or need additional assistance. Best Regards, Themar Digital Communications Specialist

Hi Scooter13, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. There are a couple of common adjustments that can be made to improve the operation of our Delta Faucet Leland® Single Handle Pull-Down Kitchen Faucet With Touch2O® And ShieldSpray® Technologies In Arctic Stainless MODEL#: 9178T-AR-DST. Please make sure any wires are isolated from the solenoid box, the water supply lines, and anything else that might conduct electricity. If space is limited, we recommend a minimum of two inches of clearance, if possible. We also recommend placing the battery pack flat on the floor or as close to the ground at your feet as possible. The battery pack should have at least 2 inches of clearance from the walls or anything that can conduct electricity below the counter, as the pack is also touch-sensitive. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole