Rated 4 out of
5
by
suZz from
Good with some issues
We chose this faucet because of the touch function. We had had a motion activated one at our other home, which we loved, but if a fly flew over it just right it would turn on and waste water. I thought the touch would solve that issue, which it has. My issue is with the spray shield. It doesn’t seem to work like it shows. It also only runs for a short time and then it cuts off just as the water is getting warm. I wish you could adjust how long the water ran before turning off.
Date published: 2020-02-11
Rated 5 out of
5
by
Nanakat56 from
Great features
We’re very pleased with our kitchen faucet. Loving the touch on/off feature!
Now I want one for each bathroom!
Date published: 2020-02-04
Rated 4 out of
5
by
twinbeam2913 from
Like the pull down and rinse features .
I bought this in December 2019 by the end of Jan 2020 it needed a new cartridge .I called them up and in about a week it came .I installed it and it works 200% better .I now do not have to look for that sweet spot in order for faucet not to leak or turn on and off repeativly until it finally would stop dripping. This was a replacement for a Moen and I like this a lot better easy to install.
Date published: 2020-01-30
Rated 4 out of
5
by
Mt1234 from
I. LOVE. IT!!!
Finally reached the point in my life where I can splurge on frivolous. I love this faucet!! I only gave it a 4 because the stream on the sprayer is a little strong and splashes me and the counter. Best purchase we've made.
Date published: 2020-01-26
Rated 5 out of
5
by
Ksatch4 from
Looks amazing!!
So easy for me to install, great quality. Love the touch function!!
Date published: 2020-01-26
Rated 5 out of
5
by
Aerozine50 from
Love the touch on and off
Saves on my water bill, and on water heater gas. The touch on and off is great
Date published: 2020-01-22
Rated 5 out of
5
by
Dont tell me to review from
Very functional
Only installed about 2 weeks ago, so far love t
Date published: 2020-01-19
Rated 5 out of
5
by
uncle1950 from
great features
Great features, still a learning curve. After all we are creatures of habits
Date published: 2020-01-16
Rated 5 out of
5
by
Tsh5628 from
Easy to use and beautiful.
I bought this when I replaced my countertops, and I absolutely love it. The touch feature is so much better than the wave feature on other faucets. Don’t hesitate. Buy it.
Date published: 2020-01-14
Rated 5 out of
5
by
Home Christmas Gift from
Touch feature is a better feature than expected
We ordered this in lieu of replacing a worn part in our original kitchen faucet. Installation was simple with clear directions. Delta warranty is outstanding. I will add voice activation module ain't worth the trouble.
Date published: 2019-12-10
Rated 1 out of
5
by
whitebear from
No Touch Faucet
Bought faucet a month ago. Spent a bit more to get the touch on/off feature. It has work off and on over the first few weeks then I had to resort to disconnecting the batteries and reconnecting to get it to work. Now we just use the lever the touch feature has died. Tried contacting service but couldn't get anyone to pick up. So I sent emails still wait for a response to them.................... been weeks. Should have bought a Moen
Date published: 2019-11-16
Rated 5 out of
5
by
Rmurray from
Well built faucet with great features!
This faucets touch activation is flawless and fun to use. I also like the color led temperature indicator. Easy install.
Date published: 2019-11-14
Rated 3 out of
5
by
Margo Coto from
Beautiful faucet, great idea, flawed product.
I loved this faucet when we first got it. It was exactly what I was looking for in the kitchen, no more germ covered hands on the faucet and it was working great for the first two months. Then it started shutting off randomly. We replaced the batteries as needed and even with brand new batteries we are still having the issues. Turn the faucet on and it shuts right off. In the middle of washing a dish and the hot water shuts off. Washing your hands and the water turns off. VERY frustrating. Getting ready to disconnect the touch feature and just use it as a normal faucet...a very pricey normal faucet!!!!
Date published: 2019-10-26
Rated 4 out of
5
by
New faucet from
Love this faucet!
We love this faucet! Didnt take long to get used to the convenience of the "touch" feature. Never have to turn the water on with messy hands, just touch faucet with your wrist or back of you hand.
However, after being in our new house for less than a year, the touch feature stopped working out of nowhere;the solinoid had to be replaced. I spoke with Delta customer service and was sent the replacement part within a few days. Very easy fix, but and worried how long this one will last.
Date published: 2019-10-16
Rated 5 out of
5
by
bandmom22 from
Great faucet
We bought this faucet and have used it for several weeks. It replaced a newer faucet that had terrible water pressure. This faucet has great water pressure and cleans things well. It is easy to clean because it has an anti-fingerprint finish. We love this faucet and would highly recommend it.
Date published: 2019-09-29
Rated 2 out of
5
by
Birdjfc from
Flaky features
I really wanted to love this faucet, but it's had a lot of trouble. It looks great and the water pressure and touch-function is fine. It does seem to burn through batteries quickly, but I can live with that. I had it professionally installed, but after a few months the LED stopped working when the water was cold. Then a few weeks later it stopped when it was hot. I talked to Delta and we tried to troubleshoot it, but ultimately Delta replaced the solenoid. That unfortunately meant completely uninstalling the faucet, which I paid a plumber to do...again. A few months later the LED stopped working for cold water again. I decided to ignore it since it still warns when it's hot. But now the faucet takes forever to change temperature. I'll push the lever from cold to hot, and then need to pull it back and press it to hot a few times to get the temperature to change.
Date published: 2019-09-24
Rated 5 out of
5
by
Bridget1 from
Beautiful design and great quality!
Beautiful design and great quality!
Date published: 2019-08-20
Rated 1 out of
5
by
Jeff from
Worked really nice for 60 Days
Took a chance and bought this very expensive faucet about 90 days ago even though I read some of the customer reviews where people were complaining about the faucet turning on and off randomly when it was turned off. Initially I didn't have any issues but this particular problem started after about 60 days and I thought maybe I needed to change the batteries in the cabinet below but that didn't help one bit. I regret getting this because I feel it will turn on in the middle of the night or when I'm not home. So far I've gotten no answers from Delta but would appreciate some help.
Date published: 2019-06-28
Rated 1 out of
5
by
Cshea2005 from
Doesn’t work
The faucet frequently turns off mid use without touching it and it burns through batteries. When the battery dies the faucet is not able to be used at all, not just the touch feature.
Date published: 2019-06-24
Rated 5 out of
5
by
ESM2017 from
Great look and features
We're happy we chose this faucet for our new home 2 years ago. Delta's warranty is one of the best as they stand 100 percent behind their product.
Date published: 2019-06-24
Rated 5 out of
5
by
BryanA from
Very satisfied, thus far!
After doing extensive research on a replacement kitchen faucet, I decided on this one from Delta. Initially, I was looking into a touch-free faucet which cost about $100 more, but decided against this after reading customer reviews that if the power went out the faucet would not operate. So, I decided to go with the Delta '9178T-AR-DST Touch2O' based on Delta's reputation, the faucet's features including the magnetic docking faucet head, diamond water seal, and touch on/off control.
Before making my purchase, I also read many reviews from other buyers of this faucet to get their feedback on their experiences and any recommendations they shared. Three very helpful suggestions were to zip-tie the coupling clips to ensure they would not unintentionally pop off. Also, the use of an outer hose to fit over the faucet water line prior to flushing the faucet which would give better control of catching the rinse water into a bucket outside of the sink cabinet to keep it dry. Finally, purchasing the optional plug-in power supply adapter was recommended by several buyers who said that it made the responsiveness of the "touch on/off" feature of the faucet more consistently reliable without the need to fumble with replacing batteries. All these suggestions were quite helpful for me.
As for the operation of the faucet that I installed about a month ago, I am very satisfied! The instruction manual and on-line Delta manufacturer's video helped prepare me for a straight-forward and clean installation. All of the faucet's features are working as advertised and expected. The weakest feature that I have experienced is the "shield spray" which is both weaker in operation than I would have preferred and must be held very close to whatever I am spraying to avoid splashing; otherwise, "shield spray" doesn't reduce splashing much more than the other operating spray functions do. I also wish that the plug-in solenoid power adapter was included with the faucet when you buy it rather than the battery pack feature as a matter of convenience, but I understand that not all purchasers of this faucet necessarily have an electric outlet located under their sink as I do and that the battery pack is their only option. Finally, the tubular specialty wrench that is included to secure the faucet to the counter top is a true blessing to have and made the 'trickiest' part of my installation so much easier.
Time will tell whether or not the "Leland Touch2O" I purchased will live up to Delta's promises. At this point, I feel as though the quality of the product and its components will stand the test of time. Should I need future warranty assistance, I trust that Delta's customer service representatives and Delta will stand behind this product.
Date published: 2019-06-23
Rated 4 out of
5
by
TexasNonni from
Beautiful, Quality Made Faucet
I've had this faucet about three months, and it's a beautiful and well made as I expected from Delta. Its only flaw is inconsistency in the touch feature. Most of the time it works as designed, but sometimes the touch feature does not respond, and other times it's way too sensitive. All members of our family have the same experience. At first I considered exchanging the faucet; but overall I like it well enough to put up with this one weakness.
Date published: 2019-06-03
Rated 5 out of
5
by
Dhill from
Love the touch on and temp display
Just had installed and we love the touch on feature
Date published: 2019-06-01
Rated 5 out of
5
by
Munnsterman from
Prep Excellence!
Installed two Delta “touch” faucets in my kitchen - the “touch” feature is addicting! Gooey hands - no longer an issue - nice feature!
Date published: 2019-05-22
Rated 5 out of
5
by
BARBARA from
Great features
Just installed this last week but I'm delighted with it. Love the dish spray feature and being able to pull the sprayer into the sink.
Date published: 2019-05-06
Rated 1 out of
5
by
Carol from
Not What Was Expected
We bought this faucet a month ago and unfortunately the shield spray feature that we paid about $100.00 extra for is simply not what is advertised or promoted. First, the water pressure with the entire faucet is much weaker than our previous faucet which makes it hard to wash food away. Because of that, the shield spray feature doesn't actually provide additional assistance to actually wash food away. Additionally, the 'shield' on the shield spray doesn't form a large circle as advertised. It may be a defect in our faucet but it still causes spraying.
Date published: 2019-04-29
Rated 5 out of
5
by
DMetcalf from
Outstanding Products and fantastic customer servic
I bought a faucet about 6 or 7 weeks ago and got busy and couldn't get it put in right away so I didn't know how good or bad the product was going to be at time of installation. This is a great product and works beyond my expectations. I did have a issue with a solenoid and Delta sent a replacement out without question.
Unbelievable customer service, I identify the problem and have the replacement parts here within days.
Date published: 2019-04-15
Rated 5 out of
5
by
Home faucet from
Great faucet
It does and is everything the positive reviews say it it. After over a week of looking at best pull down faucets of which this Leland touch delta top all the list and the spot free stainless is great install we very well
Date published: 2019-04-06
Rated 5 out of
5
by
ChrisFly from
Love this faucet
Thoughtful back in February and we love it. The touch feature is awesome. No need to get the handles dirty when you have something on your hands.
Date published: 2019-03-31
Rated 5 out of
5
by
Kris10 from
Excellent!! Love it!!
I love the touch feature. Works great, no problem, Easy to Use, High Quality, Easy to Install.
Date published: 2019-03-29