Rated 5 out of
5
by
Disappointed 3x from
We enjoy the looks and functionality
Beautiful…………………,,,,,,,,,..
Date published: 2025-09-25
Rated 1 out of
5
by
Genine T from
Failing after 4 years of light use
We purchased this faucet in 2021. Now it is dripping constantly, the cartridges feel spongy, and we need to call a plumber to repair. Is it ridiculous to expect a faucet used 5 mos of the year (at a summer home) to last < 4 years?
Date published: 2025-05-23
Rated 5 out of
5
by
Missyann from
Great faucet and Warranty action
Great product very smooth and quiet. Delta also gets 10 out of 5 stars for sticking tom their warranty to the letter. Our old kitchen sink was over 12 years old and they sent us a new model replacement because the old one was not repairable and no longer stocked . Customer service was also top notch!
Date published: 2025-04-25
Rated 2 out of
5
by
Robert from
Customer Service
I installed Delta faucets in my new home 12 years ago. The kitchen faucet Cassidy 2497LF has been replaced 2 times with leak problem both the handles and the stem. I attempted to contact Delta by E-mail with a no- reply response. I called Delta and was advised I had to take pictures and send them showing the problem. I do not have a smart phone and my son lives 60miles away has assisted in the past with re-installing. I was also advised that I needed to call Delta directly for parts and not use Lowes Store. I only have a simply request to replace my faucet, so I can have my son drive to my house to install
Date published: 2024-09-20
Rated 5 out of
5
by
Anonymous from
Beautiful and Highly Functional
This Delta Kitchen Faucet is beautiful and highly functional. It provides good water pressure, the separate control handles for hot and cold water make it easy to select the perfect water temperature and the separate sprayer allows me to use the faucet spout for priming water filtration filters.
Date published: 2024-06-22
Rated 1 out of
5
by
DELTAdamage from
4 yr old expensive faucet LEAKS - Not recommended
This faucet was purchased new in October 2019 through our contractor and installed by plumbing professionals in our newly rehabbed kitchen.
In July, 2023, I noticed water damage under the sink where this faucet has been leaking for some time.
After investigating further, I could see water leaking from the handles and faucet , over the deck and apparently under the deck where it pooled and dripped down onto the wood cabinet flooring under the sink area. The wood flooring of the cabinet under the sink is humped up from the water damage on our new custom kitchen cabinets ! Why should we pay for a plumber to repair the defective DELTA parts on an expensive 4 year old DELTA kitchen faucet??
We paid for a higher dollar DELTA product thinking it was a well made product with a good reputation and are VERY disappointed.
Date published: 2024-01-23
Rated 1 out of
5
by
Tamm from
Leaking faucet
Had this faucet installed after a house fire. It’s been 3 years and my husband has replaced parts in the handles, now the neck is leaking! Not happy with this faucet at all!
Date published: 2023-11-24
Rated 5 out of
5
by
KG from
Delta kitchen faucet review
Our previous faucet was leaking at the base, purchased this and even though I am not a plumber, I was able to install it with minimal effort
Date published: 2023-11-06
Rated 3 out of
5
by
Renie from
Deck plate
As you can tell from the many questions, this faucet would be much prettier if it could be installed without the deck plate and I would be buying it for my new home. Instead I will find one that looks like this somewhere else without the deck plate.
Date published: 2023-10-01
Rated 3 out of
5
by
Handywoman from
Frustrating Features
Why make a faucet that can't be adapted to a water filter?I need to filter for lead. Cat use any adapters with this style.
Also why hide a screen that need ots own special tool to remove? If you lose it you're out of luck. And the tool is frustrating to use.
If I knew about these features before having plumber install I would have not purchased.
Date published: 2023-08-15
Rated 5 out of
5
by
Becky from
Kitchen faucet
Ordered the faucet one day ,next day received the faucet. Love this faucet
Date published: 2023-02-20
Rated 4 out of
5
by
Debbie Mack from
Not sure that I registered the correct item
The box says 2497 LF. I was forced to register a 2497 LF AR. And, we'll see how it lasts. My old faucet was 25 years old before it failed.
Date published: 2022-12-06
Rated 5 out of
5
by
RTR 95 from
Facuet
Beautiful Chrome Kitchen Faucet.
Date published: 2022-06-29
Rated 5 out of
5
by
Mary from
Good buy
Beautiful faucet it looks great
Date published: 2022-03-28
Rated 5 out of
5
by
Donna from
Delta Kitchen Faucet
I love our new kitchen faucet set! I love the design of it and it is working perfectly.
Date published: 2022-03-24
Rated 5 out of
5
by
William B from
Delta Kitchen Faucet.
Fantastic service. Wide range of kitchen faucets are available by brand, style and finish, and at a good price. Fast delivery.
Date published: 2022-02-09
Rated 5 out of
5
by
Susi from
Great buy
Powerful sprayer. Practical and very stylish. It's a welcome addition to my new kitchen.
Date published: 2021-08-10
Rated 5 out of
5
by
Missnina from
Just right!
Great product and delivery.
Date published: 2021-04-06
Rated 5 out of
5
by
CB from
Nice faucet
Nice attractive faucet w/ sprayer. Great water pressure.
Date published: 2021-03-07
Rated 5 out of
5
by
Franz 68 from
Excellent kitchen Faucet
I bought this in the middle of Aug. 2020, and overall I like the polished Nickel look, and ultra smooth operation of both handles. Best faucet I've purchased in years I'm sold on Delta products. Thanks for making an outstanding faucet.
Date published: 2020-08-23
Rated 5 out of
5
by
Stan from
Great Features
I bought this a month ago and i'm very happy
Date published: 2020-08-06
Rated 4 out of
5
by
Greg75 from
Great Features!
Love that you can put a pot under it.
The sprayer is really nice.
Date published: 2020-06-19
Rated 1 out of
5
by
verydisappointed from
Poor internal construction
I bought this faucet in Nov 2018. I loved the look--the Artic look was perfect with my sink and the style fit with my 100 year old home. Well, that is the outside, but underneath was lurking a catastrophe. A little over a year later, I am going to have to pay a plumber to replace the cartridges in the handles because I have an intermittent, but steady, drip that supposedly is caused by the wearing of the cartridge that controls the water. I was told by customer service that this cartridge could last 5 years or 5 months. NO ONE SAID THAT WHEN I BOUGHT THE PRODUCT. I thought that I would have at least 10 years before I had a problem. I have softened water, so it is not debris ridden. Over the years I have had $25 faucets that never leaked and the water was hard then. This a $400 BIG DISAPPOINTMENT.
Date published: 2020-05-19
Rated 5 out of
5
by
Linda from
Excellent quality
Would not even consider anything other than Delta
Date published: 2019-12-11
Rated 4 out of
5
by
omit51 from
Easy install. Iooks great.
Faucet spout rotates to easy, not what I am used. Side hand sprayer hose is not flexible enough. Good finish. Hand sprayer has plenty of power to clean dishes.
Date published: 2019-11-30
Rated 5 out of
5
by
landlord from
nice faucet
We bought this through the installer and this is a nice product without breaking our budget. The warranty is a bonus.
Date published: 2019-11-06
Rated 5 out of
5
by
Yousra from
Gorgeous!
Have only had this faucet for about a week, so I can't testify to its longevity yet, however, I toured many stores for too many days to find it.
Other faucets were flimsey, plastic, and not well made like it.
In today's low standards of products and servuces, it stood out as a quality well made faucet.
Date published: 2019-10-14
Rated 5 out of
5
by
none from
Great color and easy to install
The color is better then in the photos.. Installation was so much better than in the past.
Date published: 2019-07-21
Rated 5 out of
5
by
Anonymous from
My Elegantly Remodeled Kitchen
The Cassidy Kitchen Faucet is so beautiful! The Champagne Bronze finish elegantly enhances my new Champagne Bronze kitchen Cabinet handles and my Sunset Bronze Kitchen appliances.
Date published: 2019-07-05
Rated 5 out of
5
by
Ohioman from
Beautiful and functions flawlessly!
Bought a few weeks ago and had it professionally installed. Faucet is beautiful and works like a charm. Excellent water flow and the sprayer is great.
Date published: 2019-05-28