Two Handle Kitchen Faucet with Spray in Champagne Bronze

Hi Jonsjeepin, Thank you for your question about the Delta Faucet model 2497LF-AR Cassidy™ Two Handle Kitchen Faucet With Spray In Arctic Stainless. I am sorry this information was not readily available, and I am happy to help! A replacement spout assembly is part number RP72748. https://www.deltafaucet.com/parts/product/RP72748AR.html Please contact us directly if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist

Hello Marilyn! Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. The spout of the Delta Cassidy™ Two Handle Kitchen Faucet With Spray In Chrome model#: 2497LF swivels 360 degrees. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Carrie

Hello guygeiger, Thank you for your question about the Delta Faucet model 2497LF Cassidy™ Two Handle Kitchen Faucet With Spray In Chrome. I apologize for any difficulty removing the handle. I know that can be frustrating. We are happy to help! The handle is removed by loosening the set screw on the side of the handle. A small button covers the set screw that can be removed with a small tool or toothpick. See the faucet manual for more information: https://media.deltafaucet.com/PartsDiagram/DPD-K-2497LF_A.pdf Please reach out at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan

Hi Urban! Thank you for your question and we are happy to help. Unfortunately, there is no way to change the angle of the 2497LF handles. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

Hi Jack, Thanks so much for contacting Delta Faucet Company about 2497LF! We do not currently manufacture the Cassidy faucet in Matte Black. Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hello Rowe, Thank you for contacting us. I am sorry this information is not readily available and I would be happy to help you. Unfortunately the plate is not optional, the plate is manufactured to the faucet. Please contact us back if you have any questions or need further assistance.  Best Regards,  Nicole

Hello David, Thank you for your review of your 2497LF. We are happy to assist you! We have reached out to you directly via email in regards to this matter. We look forward to better serving you in the future. Please contact us directly with any further questions. Best Regards, Themar Digital Engagement Specialist

Hello Bostock1957, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available for our Delta Faucet Cassidy™ Two Handle Kitchen Faucet With Spray In Venetian Bronze MODEL#: 2497LF-RB, and I am happy to help you! Low flow is normally caused by debris or blockage, with this I would ask that you do a whole faucet flush. Please shut water supplies off before starting this process. You will need a 1/8” Allen wrench if you have lever handles, a Philips screwdriver if you have knob handles, a towel, and a bucket. Please remove your handle with the 1/8" Allen wrench if you have a lever or remove the top cap to reveal the Philips screw if you have a knob handle, then pull the handle off of the stem unit. You will now see a bonnet nut, please remove it with your wrench. Please take note of how your stem units are installed in the valve. Please lift straight up to pull the stem units out and If you look into the valve, you should see a seat and spring. Please pull these pieces out before we flush. Next place the towel behind the back of the faucet, then put the bucket over the top of the towel. Have someone turn the cold water supply on for about 30 seconds to a minute. After this, shut the cold water off and move the bucket and towel to the hot side, flush that out as well. Lastly, remove the aerator and soak with a 50/50 solution of white vinegar and water for about 15 minutes, and make sure to rinse the aerator off with water when completed. Thank you for being a loyal Delta Faucet customer. Please contact us back with any further questions. Best Regards, Nicole

Hello Valued Customer, Thank you for contacting Delta Faucet Company! No, the escutcheon plate on our 2497LF is not designed to be removed. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hello, Thank you for your question! We still offer our traditional stainless steel (which is what the industry often refers to as brushed nickel) as well as newer similar finish such as Arctic Stainless, SpotShield Stainless, etc. Please feel free to contact us if further assistance is needed! We can be reached via phone at 1-800-345-3358. Best Regards, Tim

Hi Luis, Thank you for your question about the Delta Faucet model 2497LF. Yes, this faucet model includes the metal lever handle kit RP72749. Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Lucy, Thanks for your question regarding 2497LF-RB! The handle measures approximately 2 7/8" in length. The side sprayer is approximately the widest at 1 5/8" and the narrowest at 1". Please feel free to contact us with any questions or for further assistance. Best Regards, Emma Digital Communications Specialist

Hello, Edward! Thank you for contacting us at Delta Faucet! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. This Delta Faucet model 2497LF-PN Cassidy™ Two Handle Kitchen Faucet With Spray In Polished Nickel is not gold mixed with silver. It is a proprietary finish that is similar to polished brass but less pronounced. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com if further assistance is needed at this time.   We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim

Hi Lori, Thank you for contacting Delta Faucet Company! We do not have a recommended filter for our faucets. The aerator threads are M21.5x1-6g. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Dear Big Ed, Thank you for your question! I will be happy to assist. Looking into this, with a stuck handle we would recommend soaking in 50/50 white vinegar and water. The handle was stuck due to the amount of calcium and mineral buildup due to the leaking. Please let us know if you need any further assistance, we will be happy to help you! Best Regards, Kyra

Hi Bogy, Thank you for your question about the Delta Faucet model 2497LF. As a global manufacturer, we source and assemble a number of parts around the world. No matter where in the world our products are sourced, manufactured, or assembled, they are built to Delta Faucet Company's exacting specifications and are quality tested to ensure long-lasting performance. The location information on the back of the box will tell you where your specific faucet model was made. Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Retired, Thank you for your question about the Delta Faucet model 2497LF-AR. The faucet should turn off when the handles are closed. A drip may indicate debris trapped in the faucet or wear to the rubber seats. Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hello mike, Thank you for your question! I am happy to help you. The spout on the Delta model 2497LF can be removed by screwing the bonnet at the base of the spout assembly counterclockwise; then the spout assembly can be removed by pulling straight up. Please contact us if you have any questions or need further assistance. Best Regards, Emma

Hi Daniel, Thanks for your question regarding 2497LF! Yes, RP63135 is available and I have included our Where To Buy link below to further assist you. https://www.deltafaucet.com/where-to-buy Please feel free to contact us with any questions or for further assistance. Best Regards, Emma Digital Communications Specialist

Hi Burchy, Thank you for your question! The RP46827 aerator for model 2497LF has a thread size of M21.5x1-6G. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi Valued Customer, Thank you for your question. The faucet cannot be installed without the escutcheon plate. Please feel free to contact us directly for technical or warranty information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist

Hello Paul, Thank you for your question. We are happy to help! To remove the Delta Faucet 2497LF-RB spout, unscrew the spout base counterclockwise. Then remove the plastic retainer and pull the spout up. The part diagram is helpful to see the spout parts. https://media.deltafaucet.com/PartsDiagram/DPD-K-2497LF_A.pdf Best regards, Bryan

Hello Valued Customer, Thank you for contacting Delta Faucet Company! Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance. If at any time you experience any issues with any of your Delta Faucet Company products please reach out to us directly. We will be happy to assist you! We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi JLM815, Thank you for your question regarding our Delta Faucet 2497LF-AR. The buttons can be removed with a flat object. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hello Connie, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! The handles on our Delta Faucet CASSIDY™ Two Handle Kitchen Faucet With Spray MODEL#: 2497LF can be removed by popping the cap off the handle and using an allen wrench to loosen the set screw. Once the set screw is loose the handle should pull off the stem, please see the installation sheet link below. https://media.deltafaucet.com/MandI/86378%20Rev%20C.pdf Thank you for being a loyal Delta customer. Please contact us back for any further questions. Best Regards, Nicole

Hello Barbara, Thank you for your question! I am sorry that the information you are inquiring about the Delta Faucet Two Handle Kitchen Faucet With Spray, model 2497LF, is not readily available; however, I am happy to help you. The faucet body, spout, and handle are metal. Unfortunately, we do not have a complete breakdown of the materials used; however, metal parts are usually brass (hub, handle, body, tube, fittings), zinc (escutcheon, hub, handle), or stainless steel (set screw, undercover plate). Quality is of high importance to us, and our products undergo rigorous testing to ensure high-quality performance. Non-metallic products are beneficial in that they do not rust or corrode and help prevent heat transfer. Please contact us with any questions or for further assistance. Thank you for being a loyal Delta Faucet customer! Best Regards, Emma

Hi Michael, Thank you for your question about the Delta Faucet model 2497LF. Yes, replacement RP20049 o-rings are available. https://www.deltafaucet.com/parts/product/RP20049.html You can purchase Delta Faucet products at many local dealers and internet sites. If a dealer does not carry a specific item in stock, they should still be able to place an order for you. I recommend using our store locator. https://www.deltafaucet.com/where-to-buy Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi tdwe, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Two Handle Kitchen Faucet With Spray In Chrome MODEL#: 2497LF handles have a set screw located under the cap, please pop the cap out and use a 3/32" Allen to remove the screw. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole Digital Communications Specialist