Single Handle Pull-Out Kitchen Faucet in Champagne Bronze

Hi Diana, Thanks so much for contacting Delta Faucet Company about, 4197-DST! The button is not available separately, the wand would need replaced. I have included a link below to the Limited Warranty. https://www.deltafaucet.com/warranty Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hello designer56501, Thank you for contacting us, I would be happy to help you. Our product is a mixture of metallic and non-metallic material, Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance. Non-metallic products are beneficial in that they do not rust or corrode and help prevent heat transfer. Please contact us back if you have any questions or need further assistance. Best Regards, Nicole

Hi Darnold61, Thanks so much for contacting Delta Faucet Company about 4197-RB-DST! I am sorry for any inconvenience this may have caused, the cartridge would need replaced due to the seal allowing the cartridge to fill and overflow and run down the main body. We will need more information to better assist you. Please watch out for an email from customerservice@deltafaucet.com. Best Regards, Nicole Digital Communications Specialist

Hi Kayte, Thank you for your question about the Delta Faucet Cassidy model 4197-RB-DST. A replacement aerator is part number RP50815. https://www.deltafaucet.com/parts/product/RP50815.html Please reach out with any additional questions! Best Regards, Bryan

Hello Customer! Thank you for your question and we are happy to help. The Delta Cassidy does not swivel. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

Hi Sue Iseman, Thanks so much for contacting Delta Faucet Company! It is possible that a flush could resolve this issue with the Cassidy® Pull-Out Kitchen Faucet Model#: 4197-DST. To flush the supply line, first shut off the hot and cold-water supply. Remove the hot supply line from the shut-off valve and place the line into a bucket. Open the handle to the fully open middle position, and then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and repeat with the second line. If this does not help, please let us know. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hello Valued Customer, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi Eileen! Thank you for contacting us at Delta Faucet! I will be happy to help! No, the Arctic Stainless finish is not scratch resistant. We apologize for any inconvenience this may have caused. Best Regards, Tim

Hi Jewell, Thank you for contacting Delta Faucet Company. Please accept our sincere apology for the inconvenience you are experiencing locating this information. We will be happy to assist you in resolving this issue as quickly as possible. It is possible that flushing the Delta Faucet CASSIDY™ Single-Handle Pull-Out Kitchen Faucet In Chrome MODEL#: 4197-DST could resolve this issue. Please remove the aerator with the supplied wrench and soak in a 50/50 solution of white vinegar and water during this process. To flush the supply line, first shut off the hot and cold-water supply. Remove the hot supply line from the shut-off valve and place the line into a bucket. Open the handle to the fully open middle position, and then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and repeat with the second line. If this does not help, please let us know. Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley

Hi Kevin, Thank you for your question! Yes, this will work with that distance. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi Roger, Thank you for your question about the Delta Faucet model 4197-DST. The supply line fittings are marked red and blue. The tag with the model number is typically on the hot supply line. Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hello Valued Customer, Thank you for contacting Delta Faucet Company! Please shut off the water supplies, and gather your 1/8" allen wrench, wrench, and strap wrench before we begin. Check your model's parts diagram for the correct part number. Common cartridges include RP50587, RP73000, or RP60114. 1. Shut off the water supplies. 2. Cover the drain opening so parts don't fall into it. 3. If you have a lever handle with a red and blue hot/cold button, pry it off with a non-metal object to expose the set screw. A library card works well. 4. Loosen the set screw with a 1/8" hex wrench and remove the handle. 5. Unscrew the trim cap counterclockwise and lift off. Some caps just lift off if unscrewing has no effect. 6. Remove the bonnet nut with an adjustable wrench by turning it counterclockwise. Be careful - the bonnet nut may have sharp edges. 7. Remove the valve cartridge, making sure the bottom gasket comes out with it. 8. Inspect the valve cartridge for debris. 9. Install a new valve cartridge, aligning tabs on its bottom with divots in the valve. 10. Place the bonnet nut over the cartridge and align the threads. Be careful - the bonnet nut may have sharp edges. The spout may need adjusting to get threads lined up. 11. Tighten the bonnet nut with an adjustable wrench watching that the cartridge does not shift. Tighten to about 10 pounds of force on a 10" adjustable wrench. 12. Replace the trim cap. 13. Replace the handle, lining up the set screw with the flat on the cartridge stem. 14. Replace the set screw cover, if you had one. Uncover the drain and turn the water supplies back on. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hello Wifes kitchen sink, Thank you for reaching out to Delta Faucet Company! Our 4197-DST escutcheon plate can be purchased separately. The part number is RP71545. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi Doug, Thank you for your question about the Delta Faucet model 4197-RB-DST. The handle does not swivel with the spout. The handle is about 2" above the deck. See the specifications for the faucet measurements. https://media.deltafaucet.com/SpecSheet/DSP-K-4197-DST%20Rev%20D.pdf Please reach out with any additional questions! Best Regards, Bryan

Hello Jteach! Thank you for your question and we are happy to help. We apologize for this information not being readily available to you. Unfortunately, the o-rings on the wand of the Delta Faucet CASSIDY™ Single Handle Pull-Out Kitchen Faucet MODEL#: 4197-RB-DST are not replaceable. We recommend replacing the entire RP73940RB wand. With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie

Hello, Big1! Thank you for contacting us at Delta Faucet! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. This Delta Faucet model 4197-DST Cassidy™ Single Handle Pull-Out Kitchen Faucet In Chrome extends out 10 1/16 from the center of the faucet to the end of the spout. Please see the following link for more information. https://media.deltafaucet.com/SpecSheet/dsp-k-4197-dst_C.pdf Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com if further assistance is needed at this time.   We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim

Hello Johnny Appleseed! Thanks for your question. The height of the 4197-PN-DST is 10 11/16 inches and the reach into the sink is 10 1/16 inches. All the specifications can be viewed at the following link. https://media.deltafaucet.com/SpecSheet/dsp-k-4197-dst_C.pdf Please contact us directly with any further questions or concerns. Best regards, Paul

Hello Joylette, Thank you for your question. We are happy to help! The optional 3-hole escutcheon and mounting hardware for the Delta Faucet model 4197-AR-DST is available as part number RP71545AR in arctic stainless finish. https://media.deltafaucet.com/PartsDiagram/73952-PD%20Rev%20D.pdf Best regards, Bryan

Hi Margie, Thank you for your question about the Delta Faucet model 4197-DST. We don't recommend spraying lubricant on the faucet. Flushing the faucet by running water with the aerator or sprayer removed can help. Or the ceramic valve cartridge may need to be replaced if the issue remains. Please reach out for further assistance or with any additional questions! Best Regards, Bryan

Hi Spiderman, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Cassidy™ Single Handle Pull-Out Kitchen Faucet In Polished Nickel MODEL#: 4197-PN-DST is a non-touch faucet and would not be able to be upgraded. If you purchase any of our touch faucets, the Voice IQ is manufactured for all the touch technology faucets. I have included a link below to our current touch models. https://www.deltafaucet.com/kitchen/faucets/touch-activated Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi leslies, Thank you for your question about the Delta Faucet model 4197-DST. Please accept our apology for the inconvenience you are experiencing. We are happy to help! A leak under the sink may be caused by the seal on the handle cartridge failing. I recommend replacing the RP60114 cartridge. https://www.deltafaucet.com/parts/product/RP60114.html Please reach out for further assistance or with any additional questions! Best Regards, Bryan

Hello! Thank you for contacting Delta Faucet Company! You can use the wand buttons to switch between spray and stream at any point you would like! We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi Peter, thank you for your interest in the 4197-DST! The replacement hose is RP50390. Please view the link below. https://www.deltafaucet.com/parts/product/RP50390.html Please contact us directly if you have any questions or need additional assistance. Best Regards, Themar Digital Communications Specialist

Hello Tanders8! Thank you for your question and we are happy to help! The Delta CASSIDY™ Single Handle Pull-Out Kitchen Faucet MODEL#: 4197-DST spout reaches 10 1/16" (256 mm) from the center of the base. The hose is 54". With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta customer. Best Regards, Carrie