Rated 5 out of
5
by
JKM from
Nice Functional Faucet
Delivered quickly and exactly what we ordered. Installation was easy. It replaced a top of line solid brass & metal faucet and tho this Delta model is constructed with lighter materials, so far it’s working great. No complaints at all. The touch control takes a little getting use to but comes in handy for sure. Love the easy to clean design & fits all decor styles.
Date published: 2026-04-18
Rated 5 out of
5
by
Merry from
New faucet
We are enjoying the touch less feature on our new faucet.
Date published: 2026-03-30
Rated 5 out of
5
by
teddy53 from
Great touch faucet!
Excellent product! Super easy to use, very convenient, high quality. Very stylish. And a lifetime warranty!!
Date published: 2026-03-12
Rated 5 out of
5
by
teddy53 from
Wonderful faucet!!
I love this faucet. Easy to install, works perfectly. Amazing touch on-off function.
Date published: 2026-03-05
Rated 5 out of
5
by
Tony from
Over all happy with purchase.
Nice product, does what it says with no leaks any looks great.
Date published: 2026-01-23
Rated 4 out of
5
by
Mike from
A little bit different but when you get used to it is easier. Best part is it keeps your granite free from stains caused by dripping hands.
Date published: 2026-01-16
Rated 5 out of
5
by
Jeff from
Excellent faucet
Well made faucet. It works with the ease of touch. Looks beautiful in black.
Date published: 2025-12-25
Rated 5 out of
5
by
Jeff from
New faucet
A great faucet at a very reasonable price
Date published: 2025-12-06
Rated 1 out of
5
by
clara from
continually malfunctions. spray button needs 2 hands
I loved using my sons delta touch faucet so we bought this. but from the first it either dripped or at times just wouldn't turn on. the help line was helpful and told us how to clear the head, but it still dripped and sometimes didn't work. we finally discontinued the touch feature. The other thing I hate about this faucet is that the button to turn on spray is so stiff that I need to use both hands
Date published: 2025-10-30
Rated 5 out of
5
by
Anonymous from
Delta touch kitchen faucet
Works great and no leaks or drips and installation went well.
Date published: 2025-09-12
Rated 4 out of
5
by
Jon_homestead from
Overall a good faucet, touch technology is nice
Love the faucet overall. The touch technology is very convenient, especially when you do a lot of cooking. The battery life of the touch sensor is also pretty good. I change the batteries every 18 months or so. The selector button on the front has definitely gotten more difficult to press, but still able to easily select between spray and center with just my thumb.
My biggest complaint - it started rusting after about 2 years. The connection between the retractable head and the downspout started puckering from rust after only about 2 years of use. Since then it has gotten worse with no idea of how to stop it or fix it. I’m looking for replacement parts, but there’s no way I can spend this much again on a faucet that starts failing after only a couple years of use.
Date published: 2025-08-13
Rated 5 out of
5
by
Kevin Green from
Essa Pull-Down
Very responsive and great looking
Date published: 2025-07-31
Rated 3 out of
5
by
Ed from
Looks good
Looks very nice. The automatic mode drips. Cannot figure out how to stop it.
Date published: 2025-06-07
Rated 1 out of
5
by
bob27 from
Great when it worked.
It was a great product and we loved it until the solenoid stopped working 5 years and two months after manufacture. I called to see what the issue was and since it's 2 months out of warranty I have to pay $90+ for the part to fix it. Supposedly great customer service, I'd expect more from a $600 faucet
Date published: 2025-06-02
Rated 5 out of
5
by
Anonymous from
Five Star Faucet
Product works well. Retractable spray easy to use and retracts well
Date published: 2025-05-29
Rated 5 out of
5
by
Josh from
Great!
Everything you want it to be
Date published: 2025-04-26
Rated 1 out of
5
by
Cwhome from
Started dropping
Great faucet, but started dripping after 6 years of use. Just be prepared to change out if going with this technology.
Date published: 2025-04-22
Rated 5 out of
5
by
Tk from
Great!
Great transitional look! Works like a charm
Date published: 2025-04-02
Rated 1 out of
5
by
Fred123 from
Sprayer Head Rusts
The product, designed to control the flow of water is made with materials which rust... Seriously, after two years of use, the magnet which attaches the sprayer head to the main body is rusted to a point where it no longer sits flush. This is an expensive premium faucet, especially when you get the Touch2O version. It's just blatantly unacceptable.
Date published: 2025-02-25
Rated 5 out of
5
by
Linda from
Great produce
This is a great faucet for my uses and needs. I am a home cook and baker and the ability to touch on and off is a wonderful bonus
Date published: 2025-02-20
Rated 1 out of
5
by
Sad man from
Great Service somewhere else
Purchased new Essa TOUCH 20 kitchen faucet and when opened there was an empty plastic bag that should have contained a part or parts. The bag had two numbers that appear to be some sort of part number. The Essa faucet had no packing information / parts list! I tried to "Chat" with Frank and he asked for picture after picture and then said he did not know what the bag was but he "thought" I got everything that should be included. I then called Delta's customer no service phone number and explained the empty parts bag in the faucet box and asked what was missing, The lady asked where I bought the faucet and when I told her she said I should call Amazon. I told her I would return it to Amazon and give Delta a zero review and she tried to backtrack THEY DO NOT PROVIDE ANY SERVICE and if you ever need help good luck to you!! They claim to provide great service, but it must be to mystery customers. I got none after buying a $300++ faucet. RUN TO KOHLER OR MOEN OR SOMEONE ELSE. I might add the packing in this box was pathetic and the parts were lose and rattling with many fine scratches on the faucet where it appears to have been beating on the box. Have honestly never seen packing of ANYTHING this poorly done, everything was simply laying on or in a cardboard mold, loose.
Date published: 2025-02-18
Rated 1 out of
5
by
Sad Man from
Great Service just not for you
Purchased new Essa TOUCH 20 kitchen faucet and when opened there was an empty plastic bag that should have contained a part or parts. The bag had two numbers that appear to be some sort of part number. The Essa faucet had no packing information / parts list! I tried to "Chat" with Frank and he asked for picture after picture and then said he did not know what the bag was but he "thought" I got everything that should be included. I then called Delta's customer no service phone number and explained the empty parts bag in the faucet box and asked what was missing, The lady asked where I bought the faucet and when I told her she said I should call Amazon. I told her I would return it to Amazon and give Delta a zero review and she tried to backtrack THEY DO NOT PROVIDE ANY SERVICE and if you ever need help good luck to you!! They claim to provide great service, but it must be to mystery customers. I got none after buying a $300++ faucet. RUN TO KOHLER OR MOEN OR SOMEONE ELSE. I might add the packing in this box was pathetic and the parts were lose and rattling with many fine scratches on the faucet where it appears to have been beating on the box. Have honestly never seen packing of ANYTHING this poorly done, everything was simply laying on or in a cardboard mold, loose.
Date published: 2025-02-18
Rated 5 out of
5
by
Gail C from
Great technology for the kitchen
We had a problem with water splashing on the caulking between the backsplash and counter every time we used the handle on the old faucet to turn the water on and off. This touch tap absolutely fixed the problem. In addition, it is very nice when cooking and have messy hands to not have to touch the handle. Easily turn water on or off with the back of your hand. Great product, definitely would reccomend.
Date published: 2024-12-04
Rated 5 out of
5
by
TSmith from
Great addition to our remodeled kitchen
This faucet is beautiful! It fits my new kitchen perfectly and is aesthetically pleasing to the overall vibe. I love the touch off/on feature!
Date published: 2024-11-19
Rated 5 out of
5
by
Glenn from
Good but not fully functional
Convenient but the flow rate is 1.25 gpm when it should be 1.8 gpm. Had to replace faucet controller to improve from 1 gpm.
Date published: 2024-11-12
Rated 1 out of
5
by
Holland from
This faucet ruining our wood floors!!
The cartridge in the faucet broke and started leaking. The plumber came and said the cartridge was a different design than the standard one that they keep on their truck.
We had to wait multiple day to order the new cartridge in. A few months later, it starts leaking again but this time during the night. It leaked so much that it ruined our hard wood floors in our kitchen.
Delta agreed to send us a new faucet with the original design cartridge which helps but we will need to replace our wood floors now thanks to this faucet!!! Do not order this!! Order one with original cartridge design!!
Date published: 2024-09-25
Rated 5 out of
5
by
john from
faucet
Very nice quality product
Date published: 2024-08-21
Rated 3 out of
5
by
KayK from
Good but not great
I was excited about this faucet but it really has been frustrating. It looks good, I love the temp color LED, and it look good, Unfortunately, the spray head only stays straight in the swingarm - means you can't point the head somewhere and have it stay there. The spray selection, stream or spray, doesn't reset to stream when off -- I can't tell you how many times I've sprayed all over by accident. But the kicker is, the ToucH20 turns itself off and on by itself when using -- it doesn't take a full touch to toggle, even a brush by without touching the faucet will turn it on/off. It's a pain. I tried to disconnect the clip from the shank, but the faucet doesn't work at all then. The installation manual states " see manual bypass of electronics" but there isn't a section...
Date published: 2024-07-28
Rated 5 out of
5
by
Annie from
easy touch faucet
great touch faucet, nice spray, can turn on/off with touch anywhere on faucet,
Date published: 2024-07-27
Rated 5 out of
5
by
MB from
Delta touch
GREAT faucet, flow output good
Date published: 2024-05-07