Rated 1 out of
5
by
Anonymous from
Defective Faucet
The faucet I purchased was previously installed and defective. Luckily we had a similar model that we could switch parts from to complete our installation. Not a good experience!
Date published: 2020-10-27
Rated 4 out of
5
by
Anonymous from
Would buy again!
This faucet is high quality. The color is gorgeous, looks very glamorous. Not fake like some golds can look.
The only thing that takes getting used to is how to operate the touch feature. It
Can be a little finicky at times. Overall we are very happy
Date published: 2020-10-05
Rated 5 out of
5
by
ndy from
Great Revision To Their Touch Kitchen Faucet Design
This faucet is a slightly darker Nickel finish with a bit of a gloss to it. Think a combination of gun metal. it does not match the Houzer soap dispenser I also installed beside it in the existing granite (though I'm find with it as the handle designs are identical between the two.
Installation will take some time, if you've got experience with faucet installs, it won't present in any problems. Proper operation is dependent on install quality. I bough the RP64070 plate and AC adapter EP73954 and both installed without issue. The solenoid that switches water on and off is not a soft-valve-close design, so that it doesn't shake lines like the previous design. Also, the human touch detection is flawless as I've had no false triggers and it consistently discerns between my fingers turning it on and my fingers adjusting the neck's aim. The light that changes color from hot to cold is a nice touch that others have appreciated (if you have long lines and you're waiting for the water to reach temp you can just glance over and check).
Good purchase overall.
Date published: 2020-09-27
Rated 5 out of
5
by
nw3227 from
Touch control is great; service is excellent.
We love the touch control, which keeps the manual control from getting gummed up during food preparation and pan washing. Service and support from Delta has been outstanding when we've needed to replace a part.
Date published: 2020-09-24
Rated 5 out of
5
by
Smlg from
Very functional
This model Looks great but the touch system is the best part. I’ve had this faucet for a few years now and when I go to someone else house and use theirs it feels so outdated.
Date published: 2020-09-20
Rated 5 out of
5
by
Anonymous from
Well made faucet.
This is as expected. Have used this faucet many times. Good price point and nice quality without breaking the bank.
Date published: 2020-09-11
Rated 5 out of
5
by
Bake from
The touch
While cooking beef and noodles i had to add some water so I grabbed the pot and headed toward the sink put the pot under the phosphate and tapped it with my nose it is great!
Date published: 2020-08-29
Rated 5 out of
5
by
Diamond from
Great
I love the touch faucet. I wish I would have bought ones like it for other sinks
Date published: 2020-08-14
Rated 4 out of
5
by
honestom from
Innovative !!!
Cool design and concept.....
Date published: 2020-08-07
Rated 5 out of
5
by
Mark61 from
Great Appearance and ease of use
As a DIY, I installed the faucet. Had an issue with the faucet turning on and off by itself. Calling the help line and sending pictures, the issue was easily diagnosed and the faucet works perfectly.
Date published: 2020-07-29
Rated 2 out of
5
by
benjamin23 from
Great Concept. Imperfect execution.
We had this installed a few weeks ago. It accomplishes our color objective, but it is not the best faucet ever despite the $600+ price tag. The features are not executed well, though for the most part they function as the manufacturer intended.
Pros: Color matches our new kitchen, adjustable water stream (full water or spray), finger-touch on-off system, light indicating actual water temperature coming out of nozzle.
Cons: Accumulates brown water spots within minutes, on-off handle is very sensitive and hard to adjust to desired water pressure (probably because it is so small), one-touch system often turns off water flow when you grab the nozzle to pull it down to spray out the sink.
Last comment about the one-touch on-off system. Even if it were to work as desired, it would be a bad idea to get this feature on a faucet if you have more than one person using the kitchen at a time. The temperature/flow setting my wife uses is different from the setting I use, so we find that we have to constantly adjust the pressure and the temperature when we are both in the kitchen. This makes the poor ergonomics/ oversensitivity of the smaller temperature control/flow rate control handle rather annoying.
If we had to do it again, we would probably buy something with a better on/off handle, and not worry about the one-touch feature.
Date published: 2020-07-21
Rated 1 out of
5
by
Denise from
Does not work
I have many Delta faucets in our new home which all work great but the touch faucet is more annoying then useful. We have two touch faucets one in our kitchen and the other in the prep kitchen and they both don't work. They constantly shuts off when I need it on. Sometimes I have to tap it many times to get it to even come on and then as I am using it will shut off the water before I want it to shut off. We also had to replace the batteries after only a few months and when the battery goes out you have no water. I wish I would have gotten the no touch faucet it would have been less of a hassle. It was a waste of money.
Date published: 2020-07-21
Rated 3 out of
5
by
Mark from
Needs improvement
I'm disappointed with the short lived functioning of the various parts of the faucet. Every now and then something has to be fixed. Housing for the batteries is so cheap I have to use a rubber band to keep it together. The idea of a touch to turn it on and off is great but the quality of the product needs improvement. The customer service is excellent.
Date published: 2020-07-10
Rated 5 out of
5
by
Scott T from
Happy Customer
I have it for 2 1/2 years and the touch technology is as good as it gets.
Date published: 2020-07-02
Rated 3 out of
5
by
Cory from
Love and hate relationship
I've had this faucet for a couple years now and i love the touch feature and looks of this...my only gripe is that since day one there has been a lot of play in the handle and it doesn't move smoothly especially considering the price...i forget about for a while until i need to use the handle...its also seems like there is steep learning curve compared to standard non touch20 faucets. You'll no what I'm talking about when you have guests over that like to help out in the kitchen...
Date published: 2020-06-23
Rated 5 out of
5
by
Cavallo from
DELTA DOES!
Wonderful product, easy to use - Delta knows how to make faucets right!
Date published: 2020-06-19
Rated 5 out of
5
by
Lisagogo from
Love this faucet !!!
We installed the Champagne Bronze Trinsic Kitchen Faucet with Touch technology, 3 months ago - and are VERY HAPPY with it. It looks great, operates perfectly, and is so easy to use - just a simple touch with a finger, wrist, forearm turns it on which has been especially fantastic during this pandemic and having the need to wash our hands constantly.
Date published: 2020-06-02
Rated 1 out of
5
by
michael in chicago from
Do not Purchase
When it works it is awesome. We have had this faucet for ~ 2.5 years and had to replace the solenoid that controls the one touch feature after 18 months of using it. 6 months later and now it it is failing again. Sometimes it works and sometimes it doesnt. I am ready to take it out and replace it with another brand.
Date published: 2020-05-28
Rated 5 out of
5
by
Penny from
I love this faucet. Love the features, love the d
I’m an interior designer. Highly recommend Delta to clients. Not only are the products amazing, customer service could not be better. Thank you, thank you, thank you!
Date published: 2020-05-25
Rated 5 out of
5
by
Eric from
Great warranty
We bought our faucet two years ago and had a small problem, they shipped the part we needed at no cost and no questions asked, shipping was paid for and we got in two days!
Date published: 2020-05-21
Rated 4 out of
5
by
muzmatt from
Great hands free features
Delta is a quality product and have been using for years...Love the hands free design...This unit has had some warranty issues, but, Delta has taken care of them with no questions asked...Would not hesitate purchasing more Delta products in the future...
Date published: 2020-05-19
Rated 1 out of
5
by
BeckyS from
Touch Feature Didn't work and warranty help was a joke
We bought one of these for a new construction home. The plumbers installed it carefully and properly. The touch feature did not work. They came back and adjusted it and it still didn't work. They have installed this model before and know how to properly install it. I called and emailed Delta, and sent multiple photos of the installed faucet, per their request in the case. I waited weeks for a promised response before calling yet again. Their warranty help was awful. They eventually said they would send a replacement part but not a replacement faucet. I asked what happens if the part didn't' fix the problem, they said they would do nothing more because the faucet still worked manually. If we had wanted a manual faucet, we would not have bought a touch unit for considerably more money. It was a bad experience. I am a purchaser for a custom home builder. I will stay away from this product going forward, and probably other Delta products also.
Date published: 2020-05-07
Rated 3 out of
5
by
Mittenhome from
Beautiful faucet but doesn’t function properly
I saw this faucet in champagne gold and had to have it in my new kitchen. It was the center of my design. I love the look but the touch feature has never worked probably from the day we got it. I have called Delta customer service several times and have done what they have told me, it works for a day and then stops. It is disappointing because I spent so much more for the touch option that we had to disconnect I order to be able to have a working faucet in my new kitchen. I still like the design just wished I didn’t spend an extra $250 for a feature that doesn’t function. I recently just did my bathroom and choose a different brand because of what happened. Disappointed to say the least.
Date published: 2020-05-02
Rated 5 out of
5
by
Ekrats from
Great service!
I had trouble with the faucet due to screen blockage after many years. When asking about how to buy a new nozzle, they just sent me one free-of-charge!! It works great again.
Thanks, Delta!
R
Date published: 2020-02-22
Rated 2 out of
5
by
JennAir10 from
unreliable
Had this installed in our home we just closed on in June 2019. In 8 months since we've moved in (this is a new build) we have replaced the batteries going on 5 times now. There are only 2 of us living in the house so it's not like it's being used excessively. The website says batteries should last 1-2 years. When I called to talk to someone they said "it definitely wasn't normal to have to replace the batteries this often but they couldn't guarantee the life of the battery". I understand that, however five times is very excessive so it seems to me something is wrong with the faucet. The solution I was given was to purchase different batteries or if my sink had an outlet I could get a plug accessory for it. BY THE WAY....every time the batteries go out I lose full access to running water in my kitchen....can't cook or clean until the batteries are replaced.
Date published: 2020-02-06
Rated 5 out of
5
by
Jamiever from
Great faucet
Bought this in Matte Black. Faucet works great, looks great. I previously had this same faucet in champagne bronze in our last house and loved it as well.
Date published: 2020-02-01
Rated 5 out of
5
by
abroadview from
Great product
Very happy with our Delta Touch faucet. Cannot imagine how we ever cooked without the touch feature. Works very well and easy to install. Highly recommend
Date published: 2020-01-29
Rated 5 out of
5
by
HappyCOS customers from
So glad I purchased this one
This faucet is so easy and efficient for us. The shield spray is a wonderful added feature.
Date published: 2020-01-28
Rated 5 out of
5
by
Booze Man Jack from
hands free!
I bought this a couple of weeks ago after hearing what a delight our daughter's Delta Touch 0O was. There are so many ways to make this faucet a major helper in the kitchen.
Date published: 2020-01-25
Rated 5 out of
5
by
Peggy from
Love the quick Touch features !
Have this Beautiful Kitchen Faucet for two weeks now it is Awesome !
Date published: 2019-12-10