Rated 5 out of
5
by
Dallas Girl from
Delta faucet
Love this faucet!! So pretty and works great!!
Date published: 2018-12-08
Rated 1 out of
5
by
BSBabe from
Thoroughly disgusted!
Bought this faucet about 9 months ago. Started having issues within 2 weeks. Sitting in my office one day I hear a gush of full stream water from the kitchen. The faucet turned itself on! Good thing I was nearby to turn it off. Since then it periodic shuts itself off on a daily basis no matter how long it's been running. Yesterday, for the second time in 2 months it stopped running water altogether! For the price of this facuet it should diagnosis and fix itself!! Instead this is the second time having to call a plumber or Delta support. I've had $100 faucets that were better and more dependable than this!!! Do NOT buy one.
Date published: 2018-12-02
Rated 4 out of
5
by
Cc from
Looks great
Slightly more yellow brass than I would choose, but overall good color. The touch system is great after getting used to it. Leaves lots of fingerprints, though. Also bought the soap dispenser that matches - was totally surprised that it is a very expensive piece of plastic. Time will tell if the finish on it holds up.
Date published: 2018-11-30
Rated 2 out of
5
by
Alla from
Pure frustration
We bought a (2 yo) house with this faucet already installed in the kitchen. It worked fine for the first month, but then it started. The water flow would stop by itself, then start running again, then stop. Now, it does not respond to the touch at all, but only by pulling the sprayer down really strong. So frustrating. You are better off with a regular no-touch faucet.
Date published: 2018-11-28
Rated 3 out of
5
by
Al G from
Love the touch, quality isn't great
I bought one in 2012 and the solenoid has stopped working. (This is the second time) I usually take it apart and clean it our and grease up the components, but I'm tired of having to do so.
It has also developed rust on the magnetic joint (it's swollen with rust). The LED ring on the base stopped working after the first year. The placement of the battery pack needs to be strategic as it affects the touch.
Also don't get too much water on the base. Mine was properly installed, but the gasket wasn't tight so some water had dripped down to the solenoid causing rust on the metal pieces on it. I applied silicone after that and should have applied it at the time of install.
Warranty is done with, and despite it only lasting 6 years, I want to replace it with the same kind because of the touch feature (I don't want a motion sensing faucet).
I have an early version of the faucet (an open battery box design) and I sure hope the kinks have gotten worked out on this model.
Date published: 2018-11-25
Rated 4 out of
5
by
RustyC from
Love the Touch On/Off Feature
We originally installed a Delta Touch Pilar in our previous house and missed the touch feature after we moved. We have installed 3 of the Delta Trinsic models in our new house and continue to love the touch on/off features. Had a small problem with the faucet dripping on one of the Trnisic faucets which was quickly taken care of my Delta customer service by sending a replacement part. These faucets are easy to install and work great.
Date published: 2018-11-21
Rated 5 out of
5
by
Ivor from
Great features
Bought a month ago and all features works perfectly
Date published: 2018-11-20
Rated 5 out of
5
by
joel from
great
i like it very much. Would recommend.
Date published: 2018-09-13
Rated 5 out of
5
by
HannaK from
Great Faucet
I replaced old faucet with this one. No comparison . Looks great in my new kitchen and works very well. I got so many complements.
Date published: 2018-09-05
Rated 2 out of
5
by
Dayle from
Don’t waste your money.
My new house came with this faucet. It worked about 80% of the time for the first few months. Then it got worse. Sometimes the water would stop without any touch at all. Sometimes I would touch and then touch again to try to make it work or stop. Finally I got my husband to pull off the touch feature and it now works like a regular faucet should.
Date published: 2018-08-12
Rated 5 out of
5
by
LGand from
Couldn’t Be Happier With My Purchase
I always wanted a faucet that you can turn on and off with a quick touch for those times when your hands are dirty from raw foods. We purchased the Touch2O Trinsic faucet in polished chrome when we remodeled our kitchen this year. I absolutely love the clean lines of this faucet and the Touch2O feature. It goes well with our contemporary style; and it feels solid and cleans up nicely. The automatic shut off is a great feature. I purchased the ac adapter so I wouldn't have to worry about changing out batteries. There are lots of expensive faucets out there but who needs them! This one works beautifully, looks great, and is a good value.
Date published: 2018-08-08
Rated 2 out of
5
by
David from
Don’t Waste Your Money on Touch20
Like many others we are experiencing faulty Touch20 problems. I am a 20 year mechanical engineer in the aerospace industry and have no problem with following their installation instructions. Our faucet worked for 9 whole months before it quit, and then one day after the replacement parts were sent. Delta make nice faucets, they just have not perfected this technology yet.
Date published: 2018-07-20
Rated 1 out of
5
by
jlreed from
Erratic and tempermental
We have the new faucet and it's quite tempermental. Not sure if I'm going to keep it or get something else that turns on when I want water. There shouldn't be a learning curve to operate a faucet!
Date published: 2018-06-20
Rated 1 out of
5
by
queisser from
Piece of junk
We've had this faucet for a few years and the touch sensor never worked, luckily it's easy to defeat it. Now the cartridge is failing but neither the cartridge part number in my manual or the new PDF from the website can be found on the delta website.
I'm done with the fancy garbage contractors recommend, from now on I'll only buy standard stuff I can get at home depot with cheap replacement parts.
Date published: 2018-06-17
Rated 5 out of
5
by
Carol from
Game-changer in the kitchen- we absolutely LOVE IT
I was surprised to see that the reviews that pop up on this page are 4 and 5 years old- they should be deleted! We've had the faucet for two weeks and we are absolutely thrilled. I used to be one of those people who wasted tons of water, and never really thought about why, but it had to to with not wanting to set the temperature and flow over and over again. With this faucet I can set the temp and flow, and turn it on and off by touch as many times as I want. No more wasting water! I LOVE the small light that changes color as the water heats up. I like using hot water when I wash dishes, and now I don't need to stand there and run my hands under the faucet over and over again, I can tell when it's hot by glancing over from the stove or the fridge. And, as strange as it may sound, I actually enjoy doing the dishes more, because of my faucet!
Date published: 2018-06-05
Rated 5 out of
5
by
None from
Easy to install-Quality
Delta is our favorite brand-couldn't wait to replace kitchen faucet with a Delta touchless. Now all the sinks, bathtub and showers all have Delta technology
Date published: 2018-04-22
Rated 5 out of
5
by
Dallas from
Delta Kitchen Faucet
Put this in my newly remodeled kitchen. Love it!! Very classy! Love the touch sensor too!!
Date published: 2018-04-20
Rated 1 out of
5
by
Whitneyk from
Huge Disappointment
I had such high hopes for this faucet. The look the design he price. I bought it to go with my Newport brass water dispenser. Purchased in 11/2015 I had nothing but issues. No pressure no hot water changed the batteries did all trouble shooting. Waste of money! I bought the Newport brass fauctet and had it installed and feel like a changed human! So much pressure and hot water!!! I’m happy now after wasting the money from before. Bummer
Date published: 2018-04-10
Rated 5 out of
5
by
Amy14 from
I LOVE the Touch2o faucets!!
I had a Touch2o faucet a few years ago and loved it, so I knew when I moved, I’d be purchasing another one....I love the modern design of the Trinsic faucet and I’ve had it installed for about 2 1/2 weeks now and couldn’t be happier with it!! I knew I was going to buy it regardless of some negative reviews because I’ve had a Touch2o before and never experienced any issues. I did have it professionally installed but just days prior received a response from Delta customers service advising that the solenoid had been redesigned in November of 2017...so if anyone had any doubts, know that Delta addressed the concerns and it works beautifully!! I plan on trying to update my review after a few months to reaffirm that THIS is the faucet to buy!! THANK YOU Delta!!
Date published: 2018-04-10
Rated 1 out of
5
by
pollyrr from
Very erratic performance
We've had the Touch20 faucet in our kitchen for approximately 1.5 yrs. Since we've had it, our primary problem is a dripping faucet when it is in the off mode. We've already replaced the solenoid once. This past week when we had 30 people for dinner, the faucet just quit working altogether---no hot or cold water would come out. We replaced the batteries and it started working and then stopped again. I replaced the batteries a second time and it still didn't work. We checked all of the batteries to make sure they were good and they were. Needless to say, that many dishes with an unusable faucet was more than frustrating. When the faucet works as it should, it's a great product; but for the most part, it's just a hassle.
Date published: 2018-04-06
Rated 5 out of
5
by
Mr Hands from
Great Product overall
Have had the Trinsic with touch for almost 6 years, and have had to replace the solenoid once about 2 years ago I think. Not a terribly technical repair, clear out the undersink cabinet, but it can be a tight space so give yourself lots of time, and don't forget to turn off the water before starting. Had the replacement within days, and was able to disable the solenoid so it worked manually. The solenoid appears to be malfunctioning once again, and I will call Delta tomorrow to order a new one. They were superb to work with last time, and I am sure will be again. Even with these glitches, I would highly recommend this product. We own two holiday rentals in Key West Florida, and this exact model is in both units, and both work flawlessly. Our guests are always amazed at their ease of use, and I am sure that we have "sold" many of these units to our guests for Delta after they leave our condos, for their own homes. Such a great "touch" for a holiday rental, don't you think?
Date published: 2018-03-30
Rated 5 out of
5
by
AmyM from
Beautiful modern style
My Trinsic faucet was installed by a fantastic plumber just last night and I am SOO happy to have another Touch2o faucet again! I had one in my last house and could not wait to replace my kitchen sink in my new house so I could also replace the faucet and have another Touch2o faucet. I love the modern design and the Artic Stainless finish is goes so well in my kitchen. It should also be known that two days before I place my order, Delta Customer Service responded to my question regarding the reviews about issues with the solenoid since I never had a single issue with my previous Delta Touch2o faucet. Thank you for confirming that the solenoid has been redesigned and improved! I look forward to many more years of loving another Delta Touch2o faucet as it really is fabulous when your hands are dirty, especially when baking. With the improvements in the solenoid redesign, anyone that had concerns should be able to order with confidence, just as I did. THANK YOU DELTA!
Date published: 2018-03-25
Rated 5 out of
5
by
Florence from
Touch on feature spot on!
We purchased one for our kitchen about 1.5 years ago, it malfunctioned a couple of times in the beginning but it performed well afterwards. We decided to get another one for our utility/laundry sink. So far, so good. Touch on feature is definitely my favorite. Would definitely recommend. The look/design is high quality. Sleek and clean.
Date published: 2018-03-23
Rated 2 out of
5
by
Judith from
Turns off too quickly
I have had this faucet for about 6 mo installed. I am constantly touching it to turn it back on,as it goes off on a whim. The pressure of touch has to be just so ,otherwise it stays off. It takes me forever to get through washing my dishes and can be very frustrating. I didn't order the automatic touch but was delivered by mistake and decided to give it a go as I had been without kitchen for few years due to Hurricane Sandy! I am not a high tech person and my old kitchen was 40 yrs old so this is challenging. I did love the brushed champagne color though. Another problem for me is that the hot water goes on when faucet is pulled forward. Any other faucet I have used like this the cold is forward. I also think it is very bulky. My kitchen is small and it's out of place. I imagine that its from the extra sensors etc.....
I may just take out the batteries as using part of hand on faucet is just as effective.
Date published: 2018-03-10
Rated 1 out of
5
by
RyanGreener from
Beautiful until it rusted
[This review was collected as part of a promotion.] We purchased the faucet a little over a year ago. It was pricey but we have always felt Delta has good quality products so we didn’t mind spending a little extra knowing it would last a long time. We absolutely loved the faucet, beautiful and the touch feature was very helpful! The problem arose about 9 months in when the sprayer head started to not fit snuggly back into place. There was a gap between the faucet and the sprayer, it wasn’t that big of a deal so I ignored it for awhile. Except now there is a huge gap and it’s continuing to get worse. Upon inspection I noticed that the rind around the end of the faucet is rusting and as the rust grows the gap becomes larger and larger. This will eventually stop the faucet from working all together. I am extremely dissatisfied as we have only had this faucet for a little over a year and I would expect Deltas products to last longer then that. Will have to consider not purchasing from them in the future.
Date published: 2018-03-09
Rated 2 out of
5
by
Family Cook from
Great features but...
The Touch20 feature can be frustrating. It works great for weeks at a time then starts taking multiple touches to start/stop water flow. I have run it on batteries and from the AC adapter. At first it seemed like if it got a lot of use over a couple of hours time it would start forgetting that touching it was supposed to turn it of or on. It may take a couple of a dozen touches to get it to react and then in your frustration, tap it too quickly and turn it off and back on again (on then off again) and have to go through the cycle again. I wish I could add a video, it took 11 taps to turn it off and has been like this the whole day. Tomorrow it will probably work fine without moving things around under the sink and checking that all the wiring is not touching something else. The faucet gets 5 stars but the Touch20 Technology for an extra $250 needs serious rework.
Date published: 2018-03-03
Rated 5 out of
5
by
Cathie from
Worth the splurge
Install ours last summer and love it. Only issue is water marks. More visible on the Champagne Bronze finish. Called company & they suggested solution of water and vinegar in spray bottle. Works.
Date published: 2018-03-02
Rated 3 out of
5
by
Green Frokie from
It us a great faucet... Until it stops working
I've had this faucet for almost 2 years now...Changed the batteries 2x so far. But after yesterday change, the touch featured stopped working...Plug unplug repeat... No dice. A faucet costing the that much should come with problems., Especially when one buys this faucet for its touch feature.
Date published: 2018-02-26
Rated 2 out of
5
by
Pete72 from
Developed a constant drip
This faucet was professionally installed 6 months ago in a kitchen renovation. It has worked flawlessly until now. A constant drip whenever the touch feature is used to turn it off. I hope this isn't the norm!
Date published: 2018-01-26
Rated 5 out of
5
by
Ed from
Great!
I am a contractor, and I installed this for my customer once, and I liked a lot, so I bought for my house, and my wife loves it, it works well, looks simple and nice, it’s been 6 months now, no single problem
Date published: 2018-01-20