Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology in Matte Black

Hi Mizvee430, Thank you for your question about the Delta Faucet model 9178-AR-DST. Please accept our apology for the inconvenience you are experiencing. We are happy to help! Through normal use, and depending on the water conditions in your area, the RP50587 cartridge may need to be replaced. It is also possible that there is sediment or debris in your faucet. If your faucet drips from the spout, please see instructions here: https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please reach out for further assistance or with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Cheryl, Thanks so much for contacting Delta Faucet Company! The LELAND® Pull-Down Kitchen Faucet MODEL#: 9178-RB-DST handle can be removed by popping off the red/blue button and loosening the set screw with a 1/8" Allen. Please be sure to turn off the hot and cold water supply under the sink before disassembling the faucet. Please refer to page 10 of the Installation Instructions for more information. https://media.deltafaucet.com/MandI/85214%20Rev%20G.pdf Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Jryan, thank you for your interest in the 9178-DST! Please refer to the parts break down to see your aerator. https://media.deltafaucet.com/PartsDiagram/DPD-K-9178-DST.pdf Please contact us directly if you have any questions or need additional assistance. Best Regards, Digital Communications Specialist

Hi valued customer, Thank you for your question about the Delta Faucet model 9178-SP-DST. Please accept our sincere apology for the inconvenience you are experiencing with a leak. We are happy to help! We recommend flushing the faucet with the sprayer or aerator removed. If the leak remains, the RP50587 cartridge may need to be replaced. See here for more information: https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please reach out for further assistance or with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hello Replacement parts, Thank you for your question! I am sorry that the information you are inquiring about the Delta Faucet Leland® Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology In Arctic Stainless, model 9178-AR-DST, is not readily available; however, I am happy to help you. Our products have a Lifetime Limited Warranty that covers parts and finishes being free of defects in material and workmanship for the original owner/purchaser. Electronic parts have a 5-Year Limited Warranty. Please contact us with any questions or for further assistance. Thank you for being a loyal Delta Faucet customer. Best Regards, Emma

Hello Mark, Thank you for contacting us, I would be happy to help you. Our Delta model 978-SP-DST has more finish options as well as 9 1/8" spout length and 14 27/32" spout height deck to aerator. The Delta model 19978Z-SS-DST spout length is 9 3/16" and the spout height deck to aerator is 14 7/8", also this model is retail exclusive. Please contact us back if you have any questions or need further assistance.  Best Regards,  Nicole

Hello Customer! Thank you for your question and we are happy to help. The Delta RP51480SP is the correct part for the spray head. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

Hello Fosiii, Thank you for your question about the Delta Faucet model 9178-SP-DST Leland® Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology In Spotshield Stainless. I am sorry to hear there is an issue with your magnet and apologize for any difficulty finding this information. I know that can be frustrating. We are happy to help! A magnet replacement kit is available as part number RP80977. https://www.deltafaucet.com/parts/product/RP80977.html Please reach out at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan

Hi Michelle, Thank you for your question about the Delta Faucet model 9178-AR-DST. Stainless or SpotShield Stainless are neutral, low-gloss finishes. Arctic Stainless has cooler tones. Arctic Stainless would likely be a better match for stainless appliances. Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hello tracey, Thank you for reaching out to Delta Faucet Company! When changing the cartridge we recommend flushing the faucet to remove any excess debris. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi Valued Customer, Thank you for your question regarding our Delta Faucet 9178-DST. I would be happy to help you. To flush the unit, we recommend the following: Start with the easy stuff: Remove your aerator, wand or hose to check the flow through the unit without that part installed. If the flow is good, the piece you’ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Please contact us back if you have any questions or need further assistance. Best Regards, Themar

Dear Jeannieg, Thank you for your question! I will be more than happy to help you! To remove the aerator on Delta model 9178-SP-DST you will need the aerator wrench that fits with your specific model. https://media.deltafaucet.com/PartsDiagram/DPD-K-9178-DST.pdf Feel free to contact us directly, if you need further assistance. Best regards, Kyra

Hi Valued Customer, Thank you for your question, please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Please feel free to contact us directly for warranty information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi Reggie, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology In Spotshield Stainless MODEL#: 9178-SP-DST finish is Spotshield, any of the Leland product labeled as SP would include the Spotshield. Unfortunatley not all of our faucets would have a Spotshield finish. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hello Eomalley67, Thank you for reaching out to Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We recommend flushing the faucet before completing the installation. There may be debris in the faucet lines and the faucet will need to be flushed. Please gather a towel, an adjustable wrench, and a 5-gallon bucket or large bowl. ​​​​​​​1. Remove the wand by unthreading counterclockwise. There is a black button where the hose and wand connect, press the button in and twist. 2. Hold onto the hose, point it into the sink drain, and turn the water on. 3. If no water is coming out, install the wand to the hose and place it back into the spout. Go underneath and you will see where the hose connects to the faucet by a blue clip. Remove the blue clip and pull off the hose. 4. Place the 5-gallon bucket under the connection and turn the water on. 5. If there is still no water coming out a hot/cold water supply line will need to be flushed. Please re-install the hose and the hose clip to the faucet and proceed to the next steps. 1. Please shut off both hot and cold water supplies. 2. Remove the cold water line and point the line into the bucket. 3. Turn the hot water on and allow the water to flow into the bucket for about a minute. 4. Turn the hot water back off and install the cold water line correctly. 5. Remove the hot water line and point the line into the bucket. 6. Turn the cold water on and allow the water to flow into the bucket for about a minute. 7. Turn the cold water back off and install the hot water line correctly. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi Richusker1, Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help! Through normal use, and depending on the water conditions in your area, the cartridge may need to be replaced. It is also possible that there is sediment or debris in your faucet. We recommend flushing the faucet and replacing the RP50587 cartridge if the issue remains. See here for more information: https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Thank you for your question, Saint. The set screw for the 9178-SP-DST faucet is located under a cover on the handle. The noise is likely debris in the valve. We would recommend replacing the cartridge RP50587 and flushing the faucet and supply lines. Please contact us directly if you require any further assistance. We are happy to help. Best regards, Bryan

Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hi Maps Maluk, Thank you for your question about the Delta Faucet model 9178-AR-DST. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help! If the water is only trickling while on, we recommend flushing the faucet with the sprayer or aerator removed to first troubleshoot the issue. https://support.deltafaucet.com/s/article/Why-does-my-faucet-have-low-water-pressure-1628028366405 If the faucet is leaking a trickle while off, this can also be caused by debris trapped in the faucet. If flushing does not fix the issue, the RP50587 cartridge may need to be replaced. https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please contact us directly for additional assistance or if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi dkheverly, Thanks so much for contacting Delta Faucet Company! It is possible that a flush could resolve this issue with your LELAND® Pull-Down Kitchen Faucet MODEL#: 9178-AR-DST. To flush the supply line, first shut off the hot and cold-water supply. Remove the hot supply line from the shut-off valve and place the line into a bucket. Open the handle to the fully open middle position, and then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and repeat with the second line. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hello, Barbara! Thank you for your question regarding our Delta Faucet DELTA® Leland® Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology In Spotshield Stainless MODEL#: 9178-SP-DST. I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet is only available at online retailers such as Amazon.com, Build.com, and Faucet.com. I have included a link below to show our preferred online retailers. https://www.deltafaucet.com/where-to-buy#wheretobuy-shoponline Thank you for being a loyal Delta customer. Please feel free to call, email, or message us on social if you need anything else. Best Regards, Themar

Hi Valued Customer, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! The RP50587 is the valve cartridge for our Leland 9178-DST faucet. We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi Mike! Thank you for your question and we are happy to help. Replacement parts can be purchased directly from our website. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

Hi Dave, Thank you for your question about the Delta Faucet model 9178-RB-DST. Unfortunately, we don't carry other replacement parts for the wand, except for the aerator. If there is an issue with getting hot water, I recommend flushing the faucet with the wand removed. There may be debris trapped in the hot water supply, or there may be an issue with the hot water supply valve. Please reach out for further assistance or with any additional questions! Best Regards, Bryan

Hi Kent, Thank you for your question about the Delta Faucet model 9178-DST. This faucet includes the cartridge RP50587. https://www.deltafaucet.com/parts/product/RP50587.html Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Diana, Thanks so much for contacting Delta Faucet Company about 9178-AR-DST! Debris can cause the cartridge to not seal properly, we would recommend flushing the faucet. I have included a link below to the Help Center with step-by-step instructions. https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hi Valued Customer, Thank you for your question. The aerator is RP50815 or RP90248. Please feel free to contact us directly for technical or warranty information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist