Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology in Matte Black

Hi, Thank you for your question. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help! We first recommend flushing the faucet with the aerator removed. If the leak remains, the cartridge RP50587 may need to be replaced. See here for additional instructions: https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please reach out with any additional questions! Best Regards, Themar Digital Communications Specialist

Hello Elaine, Thank you for your question! I am sorry that the information you are inquiring about the Delta Faucet Leland® Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology, model 9178-AR-DST, is not readily available; however, I am happy to help you. Our Stainless finish is a low-gloss finish compared to our Arctic Stainless finish which is a glossy finish with icy tones. Please feel free to contact us with any questions or for further assistance. Thank you for being a loyal Delta Faucet customer! Best Regards, Emma

Hello Kathy, Thank you for contacting us, I would be happy to help you. The SP finish is the same with all our products, The 9178-SP-DST is still available. Please contact us back if you have any questions or need further assistance.  Best Regards,  Nicole

Hi Mike, Thank you for your question about the Delta Faucet model 9178-AR-DST. If the faucet leaks or drips while off, we recommend flushing the faucet and replacing the RP50587 cartridge if the issue remains. https://www.deltafaucet.com/parts/product/RP50587.html https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Jody, Thanks so much for contacting Delta Faucet Company about, 9178-SP-DST! The wrench can not be purchased separately, the RP50815 only comes included with the aerator. Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hello Jaime, Thank you for reaching out to Delta Faucet Company! We apologize for the issues you are experiencing with your faucet, we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi Doey, Thanks so much for contacting Delta Faucet Company! It is possible that a flush could resolve this issue with the LELAND® Pull-Down Kitchen Faucet MODEL#: 9178-DST. To flush the supply line, first shut off the hot and cold-water supply. Remove the hot supply line from the shut-off valve and place the line into a bucket. Open the handle to the fully open middle position, and then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and repeat with the second line. If this does not help, please let us know. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Cool, Thank you for your question! Yes, please see the following link. https://www.deltafaucet.com/parts/product/RP50587.html Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi Valued Customer, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! To verify where the low flow is coming from, we would like to flush the aerator to remove any excess debris. 1. Please remove the aerator in the spout with your aerator wrench. This piece may be blue with little legs on it. 2. Once removed, turn the water on for about a minute or so. 3. Install the aerator. 4. Remove the wand from the hose and turn the faucet on for 1 minute to flush the lines and see if you get good flow out of the end of the hose. 5. Gather some towels and a 5-gal bucket or large bowl, remove the blue clip connected to the faucet in the cabinet, and pull the hose off. 6. Turn the water on and flush for about a minute. 7. Finally, reattach everything and test the flow rate from the wand again. We appreciate your feedback. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi Leaky faucet, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi RyGib, thank you for your interest in the 9178-SP-DST! Please shut water supplies off before starting this process, also grab a towel and a bucket. Please follow the next set of instructions, which can also be found on page 7 of the maintenance and installation sheet. https://media.deltafaucet.com/MandI/106557%20Rev%20D.pdf Please contact us directly if you have any questions or need additional assistance. Best Regards, Themar Digital Communications Specialist

Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hi Roy, Thank you for your question about the Delta Faucet model 9178-AR-DST. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue! Leaking while off is likely caused by trapped water debris. We recommend flushing the faucet and replacing the RP50587 cartridge if the leak remains. See here for more information: https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please contact us directly if you have any questions or need additional assistance. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist

Hello Marge! Thank you for your question and we are happy to help. We apologize for this information not being readily available to you. The Delta Faucet Leland® Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology In Arctic Stainless MODEL#: 9178-AR-DST is 14 7/8" (378 mm) tall. With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie

Hello jlemons, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet LELAND® Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology MODEL#: 9178-AR-DST takes the RP50587 to fix the leak, I have included a link below to the parts diagram. https://media.deltafaucet.com/PartsDiagram/DPD-K-9178-DST.pdf Thank you for being a loyal Delta Faucet customer. Please contact us back with any further questions. Best Regards, Nicole

Hello Dominic, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! The base of our Delta Faucet LELAND® Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology MODEL#: 9178-SP-DST can not be turned left or right, the base has tabs that connect to the tabs on the faucet. Thank you for being a loyal Delta customer. Please contact us back for any further questions. Best Regards, Nicole

Hi Dennis, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hello Russ78, Thank you for your question. We are sorry to hear your Delta faucet is dripping and are happy to help. We would recommend replacing the valve cartridge RP50587 for this issue. Please reach out directly if you have any questions or need additional assistance. Best regards, Bryan

Hi Glenn, thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and are happy to help! To fix a drip the RP50587 will need to be replaced. Please shut off the water supplies, and gather your 1/8" allen wrench, wrench, and strap wrench before we begin. Check your model's parts diagram for the correct part number. Common cartridges include RP50587, RP73000, or RP60114. 1. Shut off the water supplies. 2. Cover the drain opening so parts don't fall into it. 3. If you have a lever handle with a red and blue hot/cold button, pry it off with a non-metal object to expose the set screw. A library card works well. 4. Loosen the set screw with a 1/8" hex wrench and remove the handle. 5. Unscrew the trim cap counterclockwise and lift off. Some caps just lift off if unscrewing has no effect. 6. Remove the bonnet nut with an adjustable wrench by turning it counterclockwise. Be careful - the bonnet nut may have sharp edges. 7. Remove the valve cartridge, making sure the bottom gasket came out with it. 8. Inspect the valve cartridge for debris. 9. Install a new valve cartridge, aligning tabs on its bottom with divots in the valve. 10. Place the bonnet nut over the cartridge and align the threads. Be careful - the bonnet nut may have sharp edges. The spout may need adjusting to get threads lined up. 11. Tighten the bonnet nut with an adjustable wrench watching that the cartridge does not shift. Tighten to about 10 pounds of force on a 10" adjustable wrench. 12. Replace the trim cap. 13. Replace the handle, lining up the set screw with the flat on the cartridge stem. 14. Replace the set screw cover, if you had one. Uncover the drain and turn the water supplies back on. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi Terry! Thank you for your question, we are pleased to assist. In general our faucets may contain: Bronze Brass Zinc Stainless Steel Copper PEX-C Silicone Synthetic rubber - EDPM, Santoprene Vinyl Nylon We appreciate your business and look forward to continually serving you. Best Regards, Kelley

Hi Patty, Thank you for your question! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. The Delta Faucet Leland® Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology In Arctic Stainless MODEL#: 9178-AR-DST does not have our Delta Faucet Touch2O Technology. Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley

Hi Valued Customer, Thank you for your question, please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. We recommend soaking in a 50/50 solution of white vinegar and water. Please feel free to contact us directly for technical or warranty information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist

Hello Valued Customer, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi drstrong, Thank you for your question about the Delta Faucet model 9178-SP-DST. A replacement cartridge would be RP50587. https://www.deltafaucet.com/parts/product/RP50587.html Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Tims, thank you for your interest in the 9178-RB-DST! We recommend flushing the faucet to resolve the issue. To flush the unit, we recommend the following: Start with the easy stuff: Remove your aerator, wand or hose to check the flow through the unit without that part installed. If the flow is good, the piece you’ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Please contact us directly if you have any questions or need additional assistance. Best Regards, Digital Communications Specialist

Hi Jack, thank you for contacting Delta Faucet Company! Please refer to the link below to gather all dimensions needed for installation of our 9178-SP-DST kitchen faucet. https://media.deltafaucet.com/SpecSheet/dsp-k-19978-sd-dst_D.pdf We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hello Brian, Thank you for your question! We apologize that the information you are searching for was not readily available. We realize that can be very frustrating and I am happy to assist you! We thank you for being a loyal Delta Faucet customer. The Delta Faucet part RP50781SP Soap / Lotion Dispenser In Spotshield Stainless is the recommended soap dispenser for the Delta Faucet model 9178-SP-DST Leland® Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology In Spotshield Stainless. This can be purchased online, locally, or over the phone. Please see our Where to Buy page for help finding dealers in your area or online. Prices will vary depending on where you purchase it from. https://www.deltafaucet.com/where-to-buy To order parts over the phone, please call us at 1-800-345-3358, Monday thru Friday from 7 am to 7 pm and Saturday from 8 am to 5 pm Central Standard Time. We accept Visa or MasterCard. Please contact us back directly via email with any further questions. Best Regards, Skyler

Hello Kenny W, Thank you for your question! I am happy to help you! Our Delta model 9178-AR-DST has a wand part number RP51480, I have attached a link below to the Where To Buy section on our website. https://www.deltafaucet.com/where-to-buy Please contact us back if you have any questions or need further assistance. Best Regards, Nicole