Single Handle Pull-Down Kitchen Faucet with ShieldSpray® Technology (Recertified) in Venetian Bronze

Hello Customer! Thank you for your question and we are happy to help. This is Venetian Bronze. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

Hi CJN1, Thank you for your question about the Delta Faucet model 9178-RB-DST-R. This faucet includes the cartridge RP50587. https://www.deltafaucet.com/parts/product/RP50587.html Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Mindy, Thank you for your question about the Delta Faucet model 9178-RB-DST-R. Recertified products are returned unused items. They have been inspected to meet our high-quality standards. Please reach out if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hello Sink 55, Thanks so much for contacting Delta Faucet Company! The Leland® Pull-Down Kitchen Faucet with ShieldSpray® Technology (Recertified) Model#: 9178-RB-DST-R technical specifications can be found at the link below. https://media.deltafaucet.com/SpecSheet/dsp-k-19978-sd-dst_D.pdf There is an optional Escutcheon Model#: RP47274RB that can be used with this faucet. Parts can be purchased online or locally. Please see our Where to Buy page for help finding dealers in your area or online. https://www.deltafaucet.com/where-to-buy Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hello, Cathy! Thank you for contacting us at Delta Faucet! I apologize for this information not being available to you but I will be happy to help! To obtain the red/blue button please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time. Please contact us directly if further assistance is needed at this time.  We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim

Hi ALPA, Thank you for your question about the Delta Faucet model 9178-RB-DST-R. A replacement spray wand with ShieldSpray is available as RP90841RB. https://www.deltafaucet.com/parts/product/RP90841RB.html Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Glemor12665, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing with your Leland® Single Handle Pull-Down Kitchen Faucet With ShieldSpray® Technology (Recertified) In Venetian Bronze MODEL#: 9178-RB-DST-R. Here is what we can do to resolve your issue for you. If you are having a leaking issue, we would recommend flushing the faucet, wiping the puck under the cartridge, and making sure the bonnet is tight. Please see the step-by-step instructions below, these can also be found on page 7 of the M&I. https://media.deltafaucet.com/MandI/106557%20Rev%20C.pdf To flush the unit, we recommend the following: Start with the easy stuff: Check the supply lines: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply, then do this with the hot waterside. Once the flush has been done, please reconnect both water lines. Lastly, insert a small screwdriver into the slot in the button and remove it. Loosen the set screw inside the handle. Remove handle. Remove cap by rotating counterclockwise. Bonnet may be stiff due to O-ring, but should rotate by hand. Remove the bonnet nut by rotating counterclockwise with a wrench. Remove the cartridge by pulling it directly back on the stem. Take a soft cloth and wipe the puck located behind the cartridge, let the cartridge soak in a 50/50 mixture of white vinegar and water for about 10 minutes before reassembling. This should fix the leak you are having, but if you find the issue remains, the cartridge would need to be replaced. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi Valued Customer, Thank you for your question, please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. We have reached out to you directly. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358